Services and Facilities at Beach Palace, Cancun

The Beach Palace Cancun is a full-service all-inclusive resort with a wide range of day and nighttime activities available on-site including three outdoor pools (two are rooftop pools!) and a Kids Club with separate kiddie pool. The resort is close to Cancun's fabulous shopping malls and the primary nightlife district. Additionally, the facilities and services of other Palace Resorts are available for Beach Palace guests to enjoy.

• 1 main pool with swim-up bar
• Water slide
• 2 rooftop pools with swim-up bars (adults only)
• 3 outdoor Jacuzzis
• The Playroom Kids Club (ages 4-12)
• Kiddie Pool
• Giant screen for movies & video games
• Table games
• Pool tables & ping pong table
• Daily activities & nightly entertainment
• 9 Spa treatment rooms
• Additional Spa facilities: herbal steam room, pressure showers, lockers, robe/sandals, resting lounge
• Convention center (8,274 sq ft, max capacity 450 banquet style)
• Fitness center

Full Service at Its Best
A Kids Club is available for children 4 to 12 years of age. The Beach Spa and Beauty Salon offers massage, facials, body treatments, hair braiding, waxing and hair and nail care (surcharges apply). A lagoon-view Fitness Room provides Universal gym equipment and free weights. on-site Shops sell sundries, gift items, jewelry, snacks and beverages. Wi-Fi internet connectivity is complimentary in each guest room and throughout resort common areas.

PLUS! New Added Value Extras:
- All guests enjoy complimentary unlimited long distance phone calls to Mexico, Canada and the continental USA. (Calls must be made from your room; other international calls will be charged at a special rate; if unused, this service cannot be exchanged for cash value. Certain restrictions apply.)
- 30 mins. of complimentary internet use per room/per stay at business center (or other designated location).

Exclusive Adults Only Concierge Level
Adults 18+ can enjoy the new adults only Concierge Level accommodations, which include an array of luxury amenities and extra services.

Special Family-Friendly Accommodations and Facilities
Kids will love the special amenities just for them, and parents can relax knowing the kids are being well taken care of at the exclusive Kids Club. Even the four dining venues are kid-friendly with special menus designed just for picky little eaters. PLUS the new Family Connection category offers families outstanding accommodations - perfect for a family of 5 - including 2 double beds and a single sleeper sofa, Xbox 360 (a selection of Xbox games and DVD movies is available on request), special welcome amenities for the kids, mini-bathrobes and slippers, kid-friendly stocked mini-bar and room service menu and special L'Oreal kids line bath products. An in-room family guide helps families plan their activities and make the most of their family vacation time. Also available, new 'Family Connection Luxury Suite' with 3 consecutive hours of nanny service for up to two children per room per day, welcome sweets and other special kid's amenities as listed above plus priority access to the Kid's Club (Connection Zone) for fast drop-off and pick-up, Kiddie Concierge line.

Medical Services
Doctor available 24 hours a day at LeBlanc resort. For Sun Palace & Beach Palace, doctor will travel to guests. Approximate travel times range from 10-20 minutes.

Accommodations for Those With Physical Challenges
Two rooms for those with physical challenges are located in the Superior Deluxe-Lagoon View room category. These rooms are subject to availability, please request at time of booking.

Experience the Comfort of the Palace Bed
Palace Resorts invites guests to share in the pleasure and comfort that the 'Palace Bed' is sure to provide! Each bed has been designed to guarantee maximum comfort through its state-of-the-art, double cushioned pillow top mattress that is certain to bring peaceful dreams. Each spring mattress is equipped with specially designed coils made of high caliber wire that offers better edge-to-edge support. So, no matter where a guest rests on the new 'Palace Bed,' they are sure to have a restful night's sleep. The bed also features an extra layer of insulation and padding, giving them a softer feel than standard mattresses. In addition to the mattress, each bed has a refreshed look that includes luxurious, high thread-count sheets and decorative duvets, shams, bed scarves and skirts. Plus, all king and double beds will include five synthetic and goose down pillows to ensure a quality rest.

Beautiful Weddings
The Sky terrace located on the rooftop of this 12-story resort is the idyllic place for your wedding ceremony. Its design, with the concept of a 360 degree view of the open sea, captures the essence of what a tropical destination is all about: an beachfront setting; modern facilities with thoughtful personnel delivering flawless service, including your personal wedding planner; restaurants, bars and the Infinity Ballroom for a more elaborate event. Impress your guests by choosing Beach Palace. They will not only have the opportunity to be part of one of the most important days of your life, but you will also introduce them to a new vacation experience they will want to repeat. Wedding packages are available and must be booked and paid for directly with the hotel. A complimentary wedding package is available for pre-booking.

Meeting Facilities
The Beach Palace offers a 9200 sq. ft. convention center with a capacity for up to 600 persons (banquet style). The state-of-the-art Business Center (fees apply) is equipped with computers with Internet access, copy machines, a TV and DVD player and a cozy sitting area with books and magazines available for your enjoyment.

Small Group Program
This program is perfect for guests planning small weddings or social groups. Groups can now be smaller than 10 rooms only requiring a minimum of 30 room nights for the entire block. The group leader will also earn $20 USD credit for every paid night of the social group’s stay that cab be used towards social group extras from Amada Flowe Design, Delight cake Studio, Evoke Events Décor, Quantum Events Technology, EDGE Exceptional Destination Groups & Events, Esenia Entertainment Studio and Memories Photo & Video.

Small weddings and social groups will receive:
• Complimentary events based on production
• Complimentary wedding collection
• One complimentary room and upgrade for the bride and groom or group leader
• Free wedding essentials

Palace Resorts Mobile App
Palace Resorts proudly announces the development of its official mobile phone application. The application contains functions that were designed to elevate vacation experiences for guests. The app is divided into different sections including weddings, golf, upgrades, tours, spa and beauty parlor, selected items and special dinners. Additionally, the application offers a complete list of products and services that are included in this promotion, which vary by property. Each individual offering listed will have a description, cost, recommendations, photo gallery, video and FAQs. Once an activity is reserved and paid, the application will facilitate guests with an agenda of all the scheduled activities by date and time. The mobile app is available as a free download from iTunes Apple Store and Android Play Store.

Information and booking of:

• Spa treatments
• Golf outings
• Off-site excursions

Plus:

• Calendar
• Messaging
• Access to TripAdvisor and social media
• Easy checkout