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Services and Facilities of Sandos Caracol Eco Experience Resort & Spa, Playa del Carmen

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Sandos Caracol Eco Experience Resort and Spa offers family vacations, romantic weddings, a relaxing spa and ecologically-themed adventure tours. The Sandos All-Inclusive Plan offers the room of your choice, national beverages, specialty restaurants and an international buffet, nightly entertainment, a variety of water sports and a kid's club. Sandos Caracol Experience Eco Resort & Spa is set within the Grand Coral Complex, 2 miles from Playa del Carmen and the shopping and dining of Fifth Avenue. The wildlife and Aqua Park make this a perfect choice for families. The resort is divided into 3 sections designed to satisfy the needs of all travelers:
- The Sanditos Family Section features guaranteed fun for the little ones with the water park, fountains, water games, kid-friendly snack bar and kids club
- The Select Club Adults Only Section for guests 21+ offering more privacy, peace and personalized attention. (See separate hotel listing for 'Sandos Select Club Beach Resort & Spa' for more details and to book)
- The Royal Elite Rooms Section - features luxurious eco-friendly beachfront suites and offers a private, tranquil atmosphere with fresh, minimalist design.

Wake up to the sounds of wildlife under a jungle canopy at the all-inclusive Sandos Caracol Eco Experience Resort & Spa. The property inhabits the edge of a natural jungle; guestrooms are spread throughout 78 three-story buildings set into the forest. The resort features seven restaurants; three buffet-style and four a la carte. An outdoor pool includes a swim-up bar; another pool is designed especially for children. The kids' club offers supervised activities for the younger guests. A theater features shows every night. The full-service Spa Sandos offers a range of services including massages, facials and body treatments. An ATM, concierge services, tour assistance and laundry/dry cleaning services are also available.

A business center is onsite offering state-of-the-art facilities and audiovisual equipment.

Internet Access
Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge
Computer rental is also available.

Sandos Loves Kids
The resort features a Kids' Club, open from 10am-8pm, with a fully-supervised activities program, which includes games, crafts and a mini disco. As a daily activity, all children that are enrolled in the complimentary Kids Club will enjoy a trip to the Aqua Park under the supervision of the Sandos Animation staff. An activities program is also available for adolescents, with assistance of the entertainment and sports team, offering music, billiards, table tennis, foosball, beach soccer, Wii, Xbox, Kinect and more.

In-room babysitting is also available for an extra charge.
  • Pool(s)
  • Fitness Center/Gym
  • Beauty Salon
  • Spa
  • Tour Desk
  • Medical Services Available
  • Laundry/Dry Cleaning Service
  • Group/Meeting Facilities
  • Gift Shop(s)
  • Wedding Services

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