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TRAVEL IS SWELL INC
Hard Rock Hotel Riviera Maya, Riviera MayaHard Rock Hotel Riviera Maya, Riviera MayaHard Rock Hotel Riviera Maya, Riviera Maya

Hard Rock Hotel Riviera Maya, Riviera Maya

Family
Beachfront locationSupervised Kids ClubHighly recommended by past TRAVEL IS SWELL INC travelers
Variety of room types and locationsKids Stay, Play and Eat FREE dealsSpacious rooms [some catering for three or more children]
Welcome

Hard Rock Hotel Riviera Maya is an all-inclusive, family-friendly resort, situated on the warm sands of Riviera Maya. With the lagoon-style beaches and natural sea coves, Hard Rock Hotel Riviera Maya boasts lavish comfort and a service to all guests. Dressed in the exotic traditions of local culture, Hard Rock Hotel Riviera Maya brings all day extravagance and luxury with unmatched amenities and breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out. 

HIGHLIGHTS

All-Inclusive PlanOceanfront687 Rooms3 Floors5 Restaurants2 BarsFamily FriendlyActiveCasualInlet; 2 Outdoor PoolsRoom ServiceExclusive

EXPERIENCE THE DIFFERENCE

Standing as a monument to all inclusive excess, the 687-room Hard Rock Hotel Riviera Maya rises from the warm sands and blue waters onto the lagoon-style beaches and natural sea coves, with lavish comfort and a service that just won't quit. Dressed in the exotic traditions of local culture, the Hard Rock Hotel Riviera Maya brings all day extravagance and adults-only opulence with amazing amenities and breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out.

So much more than a room, the legendary digs at the Hard Rock Hotel Riviera Maya transform every stay with wall-to-wall extras, 24-hour room service, and more of the things in life that rock. Enjoy top-shelf drinks from your personal liquor dispenser and fully stocked minibar. Step out to outstanding views from a private balcony, a third floor terrace, and outdoor soaking tubs. Live like a pop icon surrounded by amazing memorabilia, lush comfort, and all the trappings of fame.

Camp Woodward
Hard Rock Riviera Maya is pleased to announce a new partnership with the renowned live action sports program, Camp Woodward.
Activities include:
- Skateboarding
- BMX
- Parkour
Cheer and Hip Hop dance programs
- Trampoline program
- Dry land Snowboarding and Skiing
- Digital Media lab
Open to every age (7 and up) and every skill level.
Some fees may apply for non-guests

Please note: Effective immediately, Hard Rock guests can NO longer use the Limitless Resort Credit for Woodward & Wrecktangle facility. Guests can charge to their rooms or use cash or credit for payment at the facility. To avoid being charged at full-cost cancellations must be made 24 hours in advance.

Amp Up Your Workout in Paradise
Hard Rock Hotel Riviera Maya has partnered with Les Mills™, the world-renowned creators of group-training programs taught in over 17,500 gyms in 100 countries. Offering 14 programs, including adult group fitness, high intensity interval training and age-appropriate youth fitness classes all taught by Les Mills™ trained instructors, Hard Rock Hotel Riviera Maya mixes great music and fitness while on vacation.

Programming changes weekly, with one 60 minute class in the morning and two 30-45 minute classes in the afternoon or early evening.

Special Features include complimentary long distance calls from your room within Mexico and to the US and Canada, complimentary honeymoon amenities, new family rooms and exclusive adults only concierge level.

At the Hard Rock Hotel Riviera Maya, families will create lasting memories with all-inclusive activities, including a Kids' Club, Teen Lounge, unlimited snacks, a magnificent pool area for the whole family, and snorkeling and kayaking activities in the inlets and beach coves.

Stay at One, Play at Two
As a Hard Rock All-Inclusive hotel guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the Hard Rock Hotel Cancun. (Transportation is not included.)



CURRENT PROMOTIONS



BIRTHDAY PACKAGES
Turn your birthday into an epic weeklong celebration with family and friends, filled with cocktail hours and dinner soirees. Then top it off with complimentary nights and free upgrades to make it one for the record book—all with no group contract necessary.

UNLIMITED GOLF
Travel Window: April 15, 2017 - December 21, 2019
Booking Window: April 15, 2017 - December 21, 2019

Play unlimited rounds of golf per stay with tee times subject to space and availability. A 20% service charge will be applied to each round of golf played. Combinable with all promotions including Limitless Resort Credit. Minimum 3 night stay.

Terms and Conditions apply. Applicable to all markets. Applicable for both land only and package reservations. Applies to all bookings arriving as of April 15, 2017. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Promotion does not apply to Hard Rock Vallarta. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system. Promotion code MUST be reported at time of booking for promotion to be honored and reservation to be entered correctly in our system. Tee times reservations must be made with our Vacation Planners on property or at the clubhouse.


1800 Limitless Resort Credit
Booking Window: Now - December 18, 2020
Travel Window: Now - December 18, 2020
Limitless Resort Credit can be used towards selected tours, spa, beauty salon services, romantic and special dinner events, upgraded wine* selection at restaurants, photo packages at rock shots®, selected take away products, and The Colin Cowie Weddings Collection™. Service Fee applies.

SERVICE FEE: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Riviera Maya. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

  • 3 Nights - $500
  • 4 Nights - $750
  • 5- 6 Nights - $1500
  • 7 - 8 Nights - $1800
  • 9- 11 Nights - $2000
  • 12- 13 Nights - $2500
  • 14 Nights or more - $3600
Limitless Resort credit cannot be exchanged for cash. There is no cash reimbursement if unused. Limitless Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Limitless Resort Credit is not transferable, non cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Guests staying at more than one hotel will receive the benefits of the promotion depending on the length of stay at each one, though unused credits may not be transferred to the next hotel. Limitless Resort Credit promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange or compensatory stay. All tours, services are subject to space and availability and must be: (1) booked/requested upon arrival, (2) require reservation at least 24 hours prior to desired service and, (3) must be purchased at full price. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price.

WEDDINGS: When using Limitless Resort Credit towards The Colin Cowie Wedding Collection, full amount must be used. Limitless Resort Credit is only applicable towards wedding collections with a price value of $3,000 or higher. Applicable resort credit depends on length of vacation is applied per room/per night. Maximum amount of Limitless Resort Credit that can be used is $1,800. Please contact weddings@aichotelgroup.com.



DOUBLE Limitless Resort Credit!
All booking made by October 31, 2018 with a minimum of 3 nights will receive DOUBLE Limitless Resort Credit. **Limitless Resort Credit amount varies per room category. Refer to the Limitless Resort Credit Disclaimer to obtain applicable amount per room category and for terms & conditions.

SERVICE FEE: A 20% service fee will apply over the final price of all transactions using the Limitless Resort Credit Promotion on all services or products. Service fee applies to Unlimited Golf. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

Categories: All Categories
Travel Window: Now - December 20, 2019

  • 3 Nights - $1000
  • 4 Nights - $1500
  • 5- 6 Nights - $3000
  • 7 - 8 Nights - $3600
  • 9- 11 Nights - $4000
  • 12- 13 Nights - $5000
  • 14 Nights or more - $7200
Applicable to US & CAN Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; Promotion is based on arrival date. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to leisure, social & wedding group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promotion code is not reported.

FREE KIDS AUTUMN
Booking Window: June 15, 2018 – August 31,2018
Travel Window: September 1, 2018 – October 31, 2018
Applicable Categories: All Categories except Deluxe Family - 2 Rooms Connecting & Signature Family Suite -2 Bdrm
Two children 12 and under stay free when sharing a room with one full paying adult.
Combinable with $1,800 Limitless Resort Credit, Double Resort Credit, Unlimited Golf, Unlimited Spa, Personal Assistants in Suites and Book Early & Save. No other promotions apply. Not combinable with the Shakira concert promotion. Valid for up to two children ages 4- 12 per room, per stay when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to All Markets. Promotion NOT applicable at Hard Rock Hotel Riviera Maya-Heaven Section. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in system.

Unlimited Woodward & Wrecktangle
Children ages 4 - 17 will have unlimited usage of Woodward & Wrecktangle with a minimum 3 night stay.
Booking Window: June 16, 2018 - July 15, 2018
Travel Window: June 16, 2018 - December 20, 2019
Applicable Category: Deluxe Family - 2 Rooms Connecting, Deluxe Platinum - Grand Sky Terrace - 2 Bdrm
Applicable to US & CAN Markets Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Applies to child rate. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promotion code is not reported.

UNLIMITED SPA
Booking Window: June 6, 2018 – December 20, 2018
Travel Window: June 6, 2018 – August 19, 2018 with a minimum 5-night stay; August 20, 2018 - December 20, 2018 with a minimum 3-night stay.
Enjoy unlimited spa treatments.
20% service fee will apply to each spa treatment. Combinable with all promotions including the Limitless Resort Credit & the Double Limitless Resort Credit. Applicable to US & CAN Markets Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Applies to child rate. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to social groups. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promotion code is not reported.



SUMMER FK
Booking Window: June 6, 2018 – August 18, 2018
Travel Window: June 17 – 22, 2018; June 30 – July 4, 2018; July 7 – 12, 2018; July 28 – August 1, 2018; August 5 – 9, 2018
Applicable Category: All categories, except Family Room Category
Two children 4 – 12 years old stay free when sharing a room with one full paying adult.
Combinable with $1,800 Limitless Resort Credit, Double Limitless Resort Credit, Personal Assistants in Suites, Unlimited Golf, Unlimited Spa and 2018 Book Early & Save. No other promotions apply. Valid for up to two children ages 4 - 12 per room, per stay when accompanied by one full paying adult. Children’s ages MUST be noted on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to all Markets. Applicable ONLY to hotel reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Not applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code must be reported at time of booking for reservation to be entered correctly in system.

Personal Assistants in Suites
Booking Window: January 1, 2018 – December 31, 2018
Travel Window: January 1, 2018 – December 18, 2020
Minimum Stay: 3 nights
Enjoy the perks of an on-call personal assistant at Hard Rock Hotel Riviera Maya. This service includes ironing services (2 items per person, per stay), express luggage delivery, complimentary shoe shine, spa tub preparation (with 24 hour notice), personal assistance with reservations (on and off property) and priority reservations to Picks & Mix program.
Applicable room categories: Signature Presidential Suite - 1 Bdrm, Signature Presidential Suite - 2 Bdrm, Rock Suite Platinum – 2 Bdrm, Rock Suite Platinum Rooftop Lounge – 2 Bdrm. Combinable with: Limitless Resort Credit, Double Limitless Resort Credit, Free Kids Summer, Free Kids – All Year Family Category (Free kids promotion not applicable at Hard Rock Hotel Cancun & Hard Rock Hotel Riviera Maya-Heaven Section), Book Early & Save, Suite Deal. Terms & Conditions: Applicable to US & CAN Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; promotion is based on arrival date. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to groups bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promotion code is not reported.

Please note: Effective for stays starting October 2017, hotels in the municipality of Solidaridad will collect a new environmental sanitation tax. The tax is 20.00 pesos per room per night (approximately $1USD pending exchange rate). It will be payable directly to the hotel upon check in.

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