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Moon Palace Cancun, CancunMoon Palace Cancun, CancunMoon Palace Cancun, Cancun

Moon Palace Cancun, Cancun

Beachfront locationSupervised Kids ClubHighly recommended by past TRAVEL IS SWELL INC travelers
Variety of room types and locationsKids Stay, Play and Eat FREE dealsSpacious rooms [some catering for three or more children]

Moon Palace Cancun is an all-inclusive, family-friendly mega-resort, located the tranquil southern shore of Cancun. Featuring double Jacuzzis and balconies in all rooms and suites, two free-style pools, a pristine white-sand beach, a Jack Nicklaus Signature golf course, a kid's club and world-class spa facilities, Moon Palace Golf and Spa is sure to offer an array of activities, sure to make vacationing fun for young and old.


All-Inclusive PlanBeachfront2433 Rooms3 Floors13 RestaurantsActive3 PoolsRoom ServiceExclusive


The spectacular Moon Palace Cancun is located on Cancun's tranquil southern shore. This family-friendly mega-resort features double Jacuzzis and balconies in all rooms and suites, two incredible free-style pools, a pristine white-sand beach, a supervised kid's club, a Jack Nicklaus Signature golf course, world-class spa facilities and enough land and water activities to keep the whole family busy 24/7!

Stay at One, Play at All Palace Resorts
As a Palace Resorts guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the other Palace Resorts in Cancun, Cozumel and the Riviera Maya. (Transportation is included to Beach and Sun Palace only.)
Please note: Guests of Isla Mujeres Palace and Sun Palace must be at least 18 years of age.

Kids and Teens Stay Free at Palace Resorts!
Have the coolest family vacation ever in Mexico and Jamaica! Not only do kids will stay, play and eat for free, but families also receive up to $1,500 Resort Credits to experience the destination with tours, dolphin swims, and so much more!
Promotion applies to children and teenagers ages 17 & under sharing a room with 1 full paying adult. FlowRider® Double Wave Simulator and WIRED Teen Lounge available at Moon Palace Resorts and The Grand at Moon Palace Cancun. Aquapark available at The Grand at Moon Palace Cancun. 3-night minimum stay required

Award-Winning Golf! Inviting Spa! World-Class Resort!
This mega-resort has EVERYTHING for singles, couples and families with children and groups! Moon Palace was distinguished with the Gold Key Award and the Golf Platter Award given by the M & C Magazine (Meetings & Conventions) for its excellence in serving the meeting industry. You'll find exceptional spa facilities, a Jack Nicklaus Signature golf course and one of the largest and most beautiful pool complexes in the Caribbean.
Book your room with golf included and receive one round of golf per room per day.
Guests staying in a Two Bedroom Suite Golf Course View or a Junior Suite Golf Course View enjoy complimentary use of a golf cart during stay.

Optional Golf/Spa Package Available
Includes one round of golf or one select spa treatment per adult, per night, transportation to and from the courses (Riviera Cancun Golf & Resorts Club and Moon Spa & Golf Club), beverages, snacks and shared cart.

Jack Nicklaus Academy of Golf
Palace Resorts takes golf to a new level by bringing the Jack Nicklaus Academy of Golf to its two golf courses located at the Riviera Cancun Golf & Resorts and Moon Spa & Golf Club in Cancun. The Academies give guests the opportunity to improve their game regardless of skill level. Students can learn firsthand the techniques and playing philosophy of Jack Nicklaus under the guidance of certified instructors and with integrated state-of-the art technology. There is a small fee for use of golf carts; transportation is included to both golf courses.
**Use up to $1500 Resort Credit for select golf school programs**
(Individual and private lessons/sessions are not available with the Resort Credit)
PLEASE NOTE: The Jack Nicklaus Signature Golf Course located at Moon Palace Cancun will be closed August 18 - October 29, 2017. Guests can still use the Resort Credit toward rounds of golf or the Unlimited Golf offers at the Riviera Cancun Golf Course. Complimentary transportation will be provided to the Riviera Cancun Golf Course, another Jack Nicklaus designed course that is conveniently located near Moon Palace Cancun. As a second option, guests will also have access to use the Resort Credit or Unlimited Golf offers at the Grand Coral Golf Course, located in Playa del Carmen.

Perfect Palace Weddings for All Faiths
In addition to symbolic, Christian and Catholic services, Palace Resorts now offers a wider variety of wedding ceremonies including those for the Jewish faith. As part of the brand's unique and exclusive offerings, Palace Resorts offers couples inspirational and personalized wedding collections that perfectly blend beliefs and reflect individual traditions and lifestyle.

Palace Resorts now has the capability to broadcast weddings online. The hotel's progressive system allows friends and family who are unable to travel to Mexico for the big day to be a part of this extraordinary moment of your life.

Wired teen's lounge
A destination for teens unto itself, the lounge will feature everything the resort's young guests need to elevate and enhance their stay. Teens are welcome to try their luck at the arcade and console video games, listen to a DJ spin the latest hits, surf the web, watch TV and snack on delicious treats. This state-of-the-art and fully-equipped lounge is a vibrant haven for young adults seeking a great time away from mom and dad.

Designed by legendary French visionary, Francois Frossard, this new multi-million dollar enhancement features a stiking mix of cutting-edge design and glamorous nightlife. Featuring post-modern luminous accents playfully dotted between stark alabaster sofas and deep cushioned booths, the ambiance creates a dramatic and imaginative contrast for revelers. Noir, sure to raise the bar for all-inclusive decadence, will offer an upscale nightlife experience with live wntertainment, a handcrafted specialty cocktail list and glamorous decor.

FlowRider Double
Moon Palace is the first property in Mexico to offer a wave simulator. Created by Waveloch, the FlowRider Double creates two lanes of endless waves, pumping thousands of gallons of water over a riding surface. Participants can drop in on their own unbroken "wave", feel the power and acceleration, carve a turn, do maneuvers and cut back. While kids can bodyboard on the new FlowRider, the more advanced and adventurous guests can use the standup “flowboards" ofering hours of surfing excitement.
Plus...Guests may use their Resort Credit toward the use of this action packed adventure.

New Palace App
The Palace Resorts App is available now as a free download in both English and Spanish on the iTunes App Store and Google Play Store.
Directions, information and booking:

  • Spa treatments
  • Golf outings
  • Off-site excursions
  • Calendar
  • Messaging
  • Access to TripAdvisor and social media
  • Managing of resort credits
  • Easy checkout

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.

This partnership with Certified Angus Beef ® brand & Palace Resorts is extremely important to the luxury hotel market because:
  • Certified Angus Beef ® is the only brand owned by the American Angus Association®
  • Palace Resorts is the FIRST and ONLY hotel chain to offer Certified Angus Beef ® to guests in all 8 of its luxury all-inclusive resorts.
  • The partnership and investment of only offering Certified Angus Beef ® is a testament to Palace Resorts’ commitment to only offering premium culinary products to guests.
About Certified Angus Beef
The Certified Angus Beef® brand is the original brand of premium beef, created in 1978 by a group of family ranchers. Each cut meets or exceeds 10 standards for quality more selective than USDA Choice and Prime, ensuring its flavor, tenderness and juiciness. It is proudly featured by 16,000 restaurants and retailers around the world.

Current Promotions

Earn $2,500 in Resort Credits:
Book your vacation at a Palace Resort for 12 plus nights and earn up to $2,500. This is cash back for guests to use toward rounds of golf, spa experiences and more. There is no need to book in advance, just visit the Palace Vacation Planner desk upon arrival to reserve an activity or get some ideas.

Stay Longer, Get More Cash:
3 Nights - $500
-Spa/Beauty Salon: $100
-Golf, Scuba*, Tours, Vacation Memories** & More***: $500
-Wedding Inspiration Package: $500
-Gastronomic Experiences (Special Dinners, Prime Cuts, Lobster, Beer, Wine & More): $500
4 Nights - $750
-Spa/Beauty Salon: $150
-Golf, Scuba*, Tours, Vacation Memories** & More***: $750
-Wedding Inspiration Package: $750
-Gastronomic Experiences (Special Dinners, Prime Cuts, Lobster, Beer, Wine & More): $750
5-8 Nights - $1,500
-Spa/Beauty Salon: $300
-Golf, Scuba*, Tours, Vacation Memories** & More***: $1,500
-Wedding Inspiration Package: $1,500
-Gastronomic Experiences (Special Dinners, Prime Cuts, Lobster, Beer, Wine & More): $1,500
9-11 Nights - $2,000
-Spa/Beauty Salon: $400
-Golf, Scuba*, Tours, Vacation Memories** & More***: $2,000
-Wedding Inspiration Package: $1,500
-Gastronomic Experiences (Special Dinners, Prime Cuts, Lobster, Beer, Wine & More): $2,000
12+ Nights – $2,500
-Spa/Beauty Salon: $500
-Golf, Scuba*, Tours, Vacation Memories** & More***: $2,500
-Wedding Inspiration Package: $1,500
-Gastronomic Experiences (Special Dinners, Prime Cuts, Lobster, Beer, Wine & More): $2,500
TERMS AND CONDITIONS: Amounts shown are the maximum Resort Credit that can be applied toward each product/service, accumulating to US $2,500 per room/stay (12+ nights); US $2,000 (9-11 night stay); US $1,500 (5-8 night stay); US $750 (4 night stay); US $500 (3 night stay). Reservations for services and amenities must be requested at the resort upon arrival and are subject to availability. Resort Credit is cash on your hotel account and cannot be reimbursed in cash. All used Resort Credit amount is subject to a 16% operational fee. Promotion does not apply to Fam trips, travel agent or employee rates, complimentary, incentive or compensatory stays. Not combinable with any other unused credit. Unused credit cannot be reimbursed in cash, is valid for up to 1 year from the checkout date, is transferable once to one guest, and does not apply towards spa treatments.
Transportation: Prices do not include transportation unless otherwise noted.
International Calling: Can be used to pay for international calls. 16% tax will apply to all international calls and must be paid at checkout.
Golf: Valid toward rounds of golf at regular price, lessons at the Moon Palace Golf Academy in Mexico, but not toward club/shoe rental, purchase of other products. Includes transportation to Riviera Cancun Golf Club. Resort Credit may be applied towards greens fee at Riviera Cancun golf course.
*Scuba Diving: In order to redeem the scuba diving portion of the Resort Credit at Cozumel Palace and Isla Mujeres Palace, guests must be certified divers. For non-certified divers, they must receive their certification. Certification process may take three or four days. For Isla Mujeres Palace the maximum amount for diving (1-tank) or Discover Scuba Diving is US $300 for a stay of 5–8 nights and US $150 for stays of 3 or 4 nights. The remaining balance of the Welcome Back Card will not be valid towards Scuba Diving at Isla Mujeres Palace.
**Vacation Memories: Value on Vacation Memories is US $250 regardless of the amount of nights. Applicable service fees can be paid with cash, credit card or other authorized means.
***Special Dinner (Romantic, Chef’s, Wine Tasting): Romantic dinners are for adults and for couples only. Does not apply to parties of more than 2 people. Resort Credit may not be used to purchase romantic dinners at other resorts. The special dinners vary according to the resort where you are staying, reservations are required, based on availability and location may be changed due to inclement weather conditions.
Weddings: Does not apply to any other extras or optional services. Credit is only applicable towards wedding inspiration packages with a price value of US $3,000 or higher and must be used in its entirety. If credit is not used towards a wedding package, all other services and amenities must be requested upon arrival.
Moon Palace Jamaica Grande: Does not apply for Golf, Golf Academy or Scuba Diving at this property. For more information contact toursjamaica@palaceresorts.com
Moon Palace boat transportation is subject to weather conditions.
+Additional fees apply. Dock fee and National Park fee are not included.
++Bowling at The Grand: Bowling shoes rental (US $10) and socks (US $5) can be bought with Resort Credit.
Day pass at The Grand: from 7am to 11pm. Night pass from 3pm to 11pm. Half price for kids.
This information is subject to change. Additional restrictions or exclusions may apply at the time of bookings. Certain restrictions may apply.

Travel Window: Now - December 23, 2018
The Moon Spa & Golf Club is home to one of the only two Jack Nicklaus Signature golf courses in Cancun. Players can enjoy 27 holes within the following combination of golf courses: Dunes & Jungle, Jungle & Lakes, and Lakes & Dunes.
Minimum stay: 3 nights
- Unlimited golf rounds
- Transportation to and from the course
- Golf Balls for practice
- Food and Beverages on the course and in the club house at Moon Spa and Golf Club
At an Additional Cost:
- Green Fee: includes shared cart
- Junior Fee: ages 13 – 17
- Twilight Fee (after 2:30 pm): includes shared cart
- Early Shot Fee (6 – 7 am): includes shared cart
- Extra Rider: includes a shared cart
- Rental Clubs: Callaway
- Practice Range Fee: 1 Large Basket
- Rental Shoes: Callaway
- Bag Storage: Available
- Lessons: Moon Palace Golf Academy
Included: food and beverage, transportation (restrictions apply), taxes. Twilight period is good for as many holes as you can play until dusk. Rain checks do not apply in Twilight period. Every player must have a complete set of clubs.

Hotel Updates

Please Note: As of January 24, 2018, The Clubhouse and the Spa Moon Palace Cancun is open and operational!
Guests of Moon Palace Cancun wishing to access services at The Grand at Moon Palace Cancun will have to purchase a day pass.

The dolphin habitat, located at Moon Palace Cancun is currently unavailable for guests until further notice. This attraction is managed and operated by the expert team at the Dolphin Discovery Group.

Palace Resorts will continue to offer other experiences at neighboring dolphin habitats operated by Dolphin Discovery. Clients can book this experience with their Resort Credit without limitation.

Round-trip transfers will be provided as follows:
- Dolphin Discovery will be providing round-trip boat transfers for guests who book the Wet & Wild excursion - inclusive of a dolphin experience.
- Dolphin Discovery will also be providing round-trip bus transportation for guests taking part in a dolphin only experience at their dolphinarium in Maroma

Please note: Effective for stays starting October 2017, hotels in the municipality of Solidaridad will collect a new environmental sanitation tax. The tax is 20.00 pesos per room per night (approximately $1USD pending exchange rate). It will be payable directly to the hotel upon check in.

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