Want to talk? Give us a Call

1.800.309.4717


RESORT CREDIT INCLUSIONS



Stay 5 nights or longer at any Palace Resort or Le Blanc Spa Resort and receive up to $1500 in Resort Credits per room per stay to be used to customize your vacation and indulge in the vacation extras that work for YOU!
(Stays of 3 nights receive $500 Resort Credit, stays of 4 nights receive $750, stays of 5-8 nights receive $1500, 9-11 nights are entitled to a $2000 and stays of 12 nights or more are entitled to a $2500. Maximum resort credit value that can be applied toward products/services increases accordingly.)

Resort Credits can be used towards tours, golf, spa/beauty salon services, romantic dinners, photography packages and wedding packages. If all Resort Credits are not used during stay, you will receive a card with your remaining balance at check-out, good toward any stay in the next year.

Select from:

SPA/ BEAUTY SALON SERVICES†: (varies for Le Blanc Spa Resort; see destination specifics below) Use up to $300 in Resort Credits on spa and/or beauty salon services with a 5-8-night stay, $150 with a 4-night stay and $100 with a 3-night stay. (Use up to $400 with a 9-11-night stay; $500 with stays of 12 nights or more.) Services are subject to availability; Resort Credit not applicable for products.

GOLF/SCUBA*/TOURS/ROMANTIC DINNERS: (varies by destination; see destination specifics below) Use up to $1500 in Resort Credits toward select tours/activities when you stay 5-8-nights, $750 with a 4-night stay and $500 with a 3-night stay. (Use up to $2000 with a 9-11-night stay; $2500 with stays of 12 nights or more.) Services are subject to availability.

PHOTOGRAPHY PACKAGE: Use up to $250 in Resort Credits toward purchase of "Vacation Memories" photo packages and regular photo print products for stays of 3- 12+ nights.**

WEDDINGS: Use up to $1500 in Resort Credits on select Palace Wedding Collection packages and Le Blanc Wedding Collection packages exclusively when you book a 5-8-night stay, $750 with a 4-night stay and $500 with a 3-night stay. (Use up to $1500 with a 9-12+ night stays.)

CANCUN

Beach Palace - Sun Palace (Couples Only)

Select and combine any of the services and/or amenities listed above (see tours below for options specific to Cancun) and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Beach Palace and Sun Palace. Services and amenities must be arranged upon arrival.

ToursPrice ($)
Chichen Itza Tour$160
Isla Mujeres Tour $89
Tulum Express$89
Tour Around Cancun Island (without transportation)$70
Dolphin Ultimate Gold (without transportation)$149
Flyboard (without transportation)$203
Ventura Park Entrance$89
Paradise Adventure (without transportation) $90
Jungle Tour & Aquatwister (without transportation)$140
Valladolid Colonial$110
Chef's Dinner***$99
Romantic Dinner (per person)$150

Le Blanc Spa Resort

Select and combine any of the services and/or amenities listed above and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Le Blanc. Services and amenities must be arranged upon arrival.

Weddings Collections†/Tours/Dolphins/Golf/Academy of Golf/Romantic Dinner: 3 night stays can use up to $500, 4 night stays $750, 5 to 8 night stay $1500, 9 to 11 night stays $2000 and 12 nights or more $2500.

Spa/Beauty Salon: 3 night stays can use up to $100, 4 night stays $150, 5 to 8 night stays $300, 9 to 11 night stays $400 and 12 nights or more $500.

Le Blanc Memories: Use up to $250 in Resort Credits toward purchase of “Le Blanc Memories” photo packages and regular photo print products for stays of 3 - 12+ nights.

Le Blanc Spa Resort Terms and Conditions
Amounts shown are the maximum credit that can be applied towards each product/service for a maximum cumulative amount equivalent to $1,500 per room/per stay with a 5-8 night stay, up to the equivalent of $750 per room/per stay with a 4 night stay and up to the equivalent of $500 per room/per stay with a 3 night stay. The maximum credit for stays of 9-11 nights is $2,000 per room/per stay and for stays of 12 nights or more is $2,500 per room/per stay. Reservations for services and amenities must be requested at the resort upon arrival and are subject to availability. Unused credits can be valid for up to 1 year from the check-out date and is transferable once to one guest, not combinable with another unused credit. This does not apply towards Spa services when using the remaining of the Resort Credit. Resort Credit Shop and other products and services of this promotion taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Percentages are subject to change based on local VAT.

FREE UNLIMITED CALLS WITHIN MEXICO AND TO THE USA AND CANADA.

Calls made to other countries may be paid via the Resort Credit promotion. 16% service fee will apply calls made to all other countries and must be paid at checkout.

**Beach Cabanas are payable with resort credit: $250 + tax per day (9 am to 5 pm) - Includes a bottle of Moet.

†When using $1500 Resort Credit towards the wedding packages, complete amount must be used.

RIVIERA MAYA

Moon Palace Golf & Spa Resort

Select and combine any of the services and/or amenities listed above (see tours below for options specific to Riviera Cancun) and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Moon Palace Golf & Spa Resort. Services and amenities must be arranged upon arrival.

ToursPrice ($)
Chichen Itza Tour$160
Isla Mujeres Tour $89
Tulum Express$89
Dolphin Ultimate Gold$149
Tour Around Cancun Island (without transportation)$70
Paradise Adventure (without transportation) $90
Zip Line$90
Valladolid Colonial$110
Jungle Tour & Aquatwister (without transportation) $140
Fly Board (without transportation)$203
Ventura Park Entrance (without transportation) $89
Chef's Dinner$99
Romantic Dinner (per person)$150

Playacar Palace

Select and combine any of the services and/or amenities listed above (see tours below for options specific to Riviera Maya) and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Playacar Palace. Services and amenities must be arranged upon arrival.

ToursPrice ($)
Chichen Itza Tour$170
Isla Mujeres Tour $99
Tulum Express$89
Dolphin Ultimate Gold (without transportation)$149
Dolphin Ultimate Platinum (without transportation)$179
Tour Around Cancun Island (without transportation)$70
Paradise Adventure (without transportation) $90
Cozumel Total Tour (without ferry tickets)$120
Frida Kahlo Alquimia Dinner$200
Romantic Dinner (per person)$150

COZUMEL

Cozumel Palace

Select and combine any of the services and/or amenities listed above (see tours below for options specific to Cozumel) and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Cozumel Palace. Services and amenities must be arranged upon arrival.

ToursPrice ($)
Chocolate Tour$90
Chankanaab Park Admission $90
Snorkeling Adventure Tour$69
Singray Tour$109
Dolphin Ultimate Gold$149
Dolphin Ultimate Platinum$179
Discovery Scuba Diving$150
Diving (2 tanks)$79
Chef's Dinner$99
Romantic Dinner (per person)$150

ISLA MUJERES

Isla Mujeres Palace (Couples Only)

Select and combine any of the services and/or amenities listed above (see tours below for options specific to Isla Mujeres) and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Isla Mujeres Palace (couples only). Services and amenities must be arranged upon arrival.

ToursPrice ($)
Nautibus Tour$69
Snorkel Tour $69
Garrafon Gate$85
Dolphin Ultimate Gold (without transportation)$149
Dolphin Ultimate Platinum (without transportation)$179
Diving (1 tank) - Certified Diver$85
Discovery Scuba Diving$160
Chef's Dinner$99
Romantic Dinner (per person)$150

JAMAICA

Moon Palace Jamaica Grande

Select and combine any of the services and/or amenities listed above (see tours below for options specific to Jamaica) and you will receive up to $2,500 in Resort Credits per room, per stay with a 12+ night stay, $2,000 with a 9-11 night stay, $1500 with a 5-8 night stay, $750 with a 4 night stay and $500 with a 3 night stay. Credit applies to Moon Palace Jamaica Grande. Services and amenities must be arranged upon arrival.

ToursPrice ($)
Dolphin Swim Program$133
Mystic Mountain Sky Explorer$75
Snorkel Tour$80
Catamaran Sunset Tour$85
Konoko Falls$80
Flyboard Ride$299
Hoverboard Ride$299
Royal Dolphin Swim$199
Sunvalley Plantation$90

TERMS & CONDITIONS

Promotion valid for all markets. Resort Credit is in USD and can be used towards select tours, golf, spa/beauty salon services, romantic dinners, diving packages, Vacation Memories photo packages and Palace Resorts Wedding Collection. Promotion, prices and applicable services are subject to change without notice. Promotion will not be extended to travelers on: Famtrips, travel agent or employee rates, complimentary, incentive or compensatory stays. Resort Credit cannot be exchanged for cash, products or merchandise. There is no cash reimbursement if unused.

Guests are entitled to up to $2,500 RC (12 nights or more); $2,000 RC (9-11 night stay); $1,500 RC, $750 RC or $500 RC based on length of stay.

For wedding groups please contact Palace Resorts group desk at 800.635.1836 or Palace Resorts Weddings Department at weddings@palaceresorts.com. Guests staying at more than one resort will receive the benefits of the promotion depending on length of stay at each one. Unused credits can be valid for up to one year from the check-out date and are transferable once to one guest, and are not combinable with other unused credit transfers. Unused Resort Credit does not apply towards Spa services.

All Tours, Services and Amenities purchased with Resort Credit must be purchased at full price. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credit is applicable only towards the mentioned tours and only when operated by Palace Vacation Planners. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No-shows are charged at full price. Additional restrictions or exclusions may apply at the time of bookings. Tours and services are subject to availability. Services and amenities must be booked/requested upon arrival. Tours vary by destination. Not applicable towards tours provided by other operators. Resort Credit may only be used for the Ultimate Dolphin Swim Experience program and may not be used towards other dolphin programs or with other operators.

†Spa/Beauty Salon: You can’t use your remaining credit on spa experiences. Not combinable with another unused credit transfer.

Weddings: Resort Credit does not apply to any other extras or optional services. Resort Credit is only applicable towards wedding collections with a price value of $3,000 or higher and must be used in its entirety. If Resort Credit is not used towards a wedding package, all other services and amenities must be requested upon arrival.

Romantic Dinner: Romantic dinners are for adults and for couples only. Does not apply to parties of more than 2 people. Resort Credit may not be used to purchase romantic dinners at other resorts.

*Scuba Diving: The maximum amount that can be applied to scuba depends on the length of stay. Beginners and non-certified divers can opt for Discover Scuba Diving. For Isla Mujeres Palace the maximum amount for diving (1-tank) or Discover Scuba diving is $300 for a stay of 5-8 nights and $150 or stays of 3 or 4 nights.

**Vacation Memories/Resort Credit Shop: Applicable taxes and fees can be paid with cash, credit card or other authorized means, and are subject to changes based on local VAT.

***Chef´s dinner is not available for kids at Sun Palace

Golf: Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee and junior fee and exclude all other fees. Resort Credit can also be used towards lessons at the Moon Palace Golf Academy in Mexico. Resort Credit cannot be used towards clubs or shoe rental or purchase of other products.

Additional Restrictions for Cozumel Palace and Isla Mujeres Palace: Resort Credit for golf at Cozumel Palace and Isla Mujeres Palace may be used on the aforementioned concepts at golf courses operated by Palace Resorts, but do not include transportation to and from the golf courses.

Moon Palace Jamaica Grande: Resort Credit does not apply for Golf, Golf Academy or Scuba Diving at this property.

Note: When using Resort Credit for Vacation Memories, Resort Credit Shop and other products and services offered as part of this promotion, service taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means.

 

Certified by

  • Lloyds of London logo

Get deals to your inbox