Hard Rock Hotel Cancun, Cancun

Hard Rock Hotel Cancun is a lively, all-inclusive, family-friendly resort located in the heart of Cancun's Hotel Zone. White-sand beaches and a spectacular, lake-style pool lead the way in water-fun for guests of all ages. A leader in music-centered vacations, Hard Rock Hotel Cancun offers their signature Rock Star Suites and showcases, encompassing an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. Sure to be the perfect destination for any music-lover.

The fabulous Hard Rock Hotel Cancun is a lively, all-inclusive, family-friendly resort located in the heart of Cancun's famous hotel zone on a magnificent white-sand beach. The Hard Rock Hotel Cancun features a spectacular, meandering lake-style pool with two swim-up bars, an array of dining options, special clubs for kids from 4 to 17, and outstanding nightly entertainment in a socially active and fun-filled environment.

Hard Rock Hotel Cancun offers Hard Rock's signature Rock Star Suites and showcases an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. Also included, the renowned Rock Spa® and the groundbreaking Sound of Your Stay® program, designed to provide guests with a unique and all-encompassing music experience during their stay. Additionally, in keeping with the Hard Rock tradition, Hard Rock Hotel Cancun will host an ongoing schedule of live concerts, celebrity-driven events and other exciting on-site activities.

Service Fee
A service fee will apply over the final price of all transactions using the Limitless All Inclusive Promotion on all services or products. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless All-Inclusive promotion balance.

Terms and Conditions: Applicable to US and CAN Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; Promotion is based on arrival date. Promotion is subject to change without prior notice. Applicable to leisure, social and wedding group bookings (under 50 rooms). Not applicable to meeting and incentive groups. Not applicable towards Wedding Collections. TOURS: Additional services within these tours may not be applicable towards this promotion. Subject to availability. Not applicable to excursions provided by other operators. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Tours departure times may change according to property and season. GOLF: Limitless All-Inclusive applies towards green fees and shared cart. Additional services may be available at the golf course which may not be applicable towards this promotion. Limitless All-Inclusive is not applicable for products at pro shop. Limitless All-Inclusive is applicable for golf rounds at regular price. Golf rounds include green fee, twilight fee, and junior fee and exclude all other fees. Limitless All-Inclusive may not be used towards equipment rental, extra rider fees or other concepts. Subject to space and availability. SPECIAL DINNERS: Reservations are required for special dinners, based on availability and location may be changed due to inclement weather conditions. Additional bottles of Champagne incur an additional cost. Subject to space and availability. TAKE AWAY: When using Take Away products and services of this Limitless All-Inclusive Promotion, a service fee may apply on a specific and previously published percentage of the product value. Take away products can change at any time. Please verify at time of purchase which products are valid for this promotion. ROCK SHOTS®: Use your Limitless All-Inclusive promotion and pay up to percentage of the Rocking Packages. Promotion does not apply for special events and/or weddings. POSH® BEAUTY SALON: All SIGNATURE services displayed on the Trendy Catalog do not apply with the Limitless All-Inclusive promotion. ROCK SPA®: All services listed in Rock Spa® menu are allowed with the Limitless All-Inclusive. Reservations are based on availability. GROUPS: Some aspects of Limitless All-Inclusive promotion are not included in group bookings. Please consult your sales manager for specific details.

Special Features
include complimentary long distance calls from your room within Mexico and to the US and Canada, complimentary honeymoon amenities, new family rooms and exclusive adults only concierge level.

Stay at One, Play at Two - Exchange Privileges
Exchange privileges between Hard Rock Hotel Riviera Maya and Hard Rock Hotel Cancun:
* Available from 10AM - 6PM.
* Hotel occupancy must be 80% or less.
* Guest must purchase a Night Pass to enjoy any activities at the hotel, including meals and Club Heaven, after 6PM.
* Guest staying at Hard Rock Hotel Cancun may use the Limitless All Inclusive at Woodward.
* Transportation between hotels is not included.

Sound Your Stay® Program
The Sound Of Your Stay® is the free all-encompassing music amenities program that gives every guest access to experiences you can't get anywhere else. Choose between the Picks and Tracks Programs for a unqiue musical experience to accompany your vacation at the Hard Rock Cancun!

Picks:
The Fender guitar "room service" program boasting a menu of 20 electric guitars to choose from and jam out on. Choose from 20 different Fender guitars and help unleash your inner rock star! A Fender Mustang Floor™ Guitar Multi-Effects Pedal and Amplifier, and a pair of SOUL by Ludacris headphones are included to inhance the experience. Not a guitar player? No problem. The program is also complemented by in-room video lessons and a "set list", complete with recommended websites and apps where you can enhance your experience. The best part? It's all for free!

Tracks:
A 15-song curated playlist that serves as a sonic guide for your Hard Rock Hotel stay. As part of Hard Rock's tracks music download program, upon check-in, hotel guests receive a code to download one of three distinct playlists: "Players", "City" (curated by Mayer Hawthorne), and "Resort" (curated by Fania). Each list represents a different side to the Hard Rock Hotel personality, whether it is a classic track from an iconic artist or the latest blast from the global underground. So check-in, check it out, and explore.

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Current Promotions

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Birthday Packages
Turn your birthday into an epic weeklong celebration with family and friends, filled with cocktail hours and dinner soirees. Then top it off with complimentary nights and free upgrades to make it one for the record book—all with no group contract necessary.

Personal Assistants in Suites
Booking Window: January 1, 2018 - December 18, 2020
Travel Window: January 1,2018 - December 18, 2020

Enjoy all the perks of a rock star life, including:
• On-call personal assistant
• Ironing Services (2 items per person per stay)
• Express luggage delivery
• Complimentary shoe shine
• Spa tub preparation (with 24 notice)
• Personal Assistance with reservations (on and off property)
• Priority reservations to picks and mix program

Minimum stay of 3 nights. Applies to Signature Presidential Suite - 1 Bedroom, Signature Presidential Suite - 2 Bedroom, Rock Suite Platinum - 2 Bedroom, Rock Suite Platinum Rooftop Lounge - 2 Bedroom room categories. Combinable with Limitless Resort Credit, Double Limitless Resort Credit, Free Kids Summer, Free Kids - All Year Family Category (Free kids promotion not applicable at Hard Rock Hotel Cancun and Hard Rock Hotel Riviera Maya-Heaven Section), Book Early and Save, Suite Deal and Limitless All Inclusive. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; promotion is based on arrival date. Promotion is subject to change without prior notice. Applicable to groups bookings.

ULTIMATE PLAYTIME PACKAGE THINK BIG PACK SMALL
OPENING ACT (0 - 18 MONTHS)
• 3 hours of babysitting* (beginning at 6 months of age)
• Toy kit - Complimentary Gift
• Gerber baby food & 1 cereal box (per stay), diapers and pack of wipes (per stay) ***
• In-room Foundations® crib
• Highchair for eating
• Baby bathtub
• Electric sterilization machine
• Baby bath towels

BUDDING ARTIST (18 - 36 MONTHS)
• 3 hours of babysitting*
• Toy kit - Complimentary Gift
• In-room Foundations® crib
• Evenflo stroller
• Child’s bench
• Child size robe and slippers - Complimentary gift

RISING STAR (3 - 5 YEARS OF AGE)
• 3 hours of babysitting*
• Toy kit - Complimentary Gift
• Evenflo stroller
• Child’s bench
• Child size robe and slippers - Complimentary gift
• Waterproof camera

SUPERSTAR (6 - 12 YEARS OF AGE)
• 3 hours of babysitting*
• Toy kit - Complimentary Gift
• Waterproof camera
• Child size robe and slippers - Complimentary gift
Minimum 1 night stay required. Packages cannot be purchased with Limitless All-Inclusive. No refunds will be given for items not used. Minimum of 3 hours of babysitting per day (for 3 days, maximum of 2 children). *Babysitting services are provided by “Cancun Nanny Service”. The request for babysitting service should be made with the Concierge Department 24 hours prior to service. As of 6PM, a transportation fee will be applied for the babysitters transfer (Hard Rock Hotel Cancun: $10 USD / Hard Rock Hotel Riviera Maya: $15 USD). Nanny Service not available on certain dates. **Photo Session should be requested through the Concierge Department 24 hours prior to service. ***Guests with reservations of 1-6 nights will receive a total of 18 jars of Gerber baby foods and guests with reservations of 7+ nights will receive a total of 42 jars of Gerber baby food plus 1 box of baby cereal. Bag of 36 diapers and small pack of wipes. Promotion valid for reservations booked through December 20, 2020 and traveling within the following periods: Now - April 18, 2020, July 1, 2020 - August 30, 2020, December 1, 2020 - March 31, 2021. Black out dates may apply. Packages valid only at Hard Rock Hotel Cancun & Hard Rock Hotel Riviera Maya. Guests must fill the Ultimate Playtime form at least 48 hours before arrival. Additional restrictions may apply.

ULTIMATE PLAYTIME

Booking Window: Now – Dec 20, 2020
Travel Window: Apr19 – Jun 30, 2020/ Sep 1,2020 – Nov 30, 2020
Promotion Code:FREEPLAY
3-night Minimum Stay
Promotion Details : One (1) Free Ultimate Playtime Package per room applicable for children 0-12. Before arriving, guest must complete the questionnaire through the following link: http://www.allinclusivecollection.com/ultimateplaytime/en/

Terms & Conditions: Valid for one child ages 0- 12 per room. Applicable to US & Canada markets only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates do not qualify; package will only apply for nights within travel window and based on arrival date. Minimum of 3 nights must be within travel window in order for the promotion to apply. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Not applicable to group bookings with a group contract. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promo code is not reported.

**LIMITLESS ALL-INCLUSIVE**

Booking Window: Now through December 18th, 2020
Travel Window: Now through December 17th, 2025
The Limitless All-Inclusive promotion applies for one or more-night stays
Hard Rock Hotels do not believe in putting limits on your luxury. And that’s the way it should be. With the world’s first truly limitless program, your Limitless All-Inclusive can be used on whatever you like, as much as you like. Limitless all-inclusive features include: All Rock Spa® treatments ,Selected take away products (Natura Bisse & More) , Selected beauty salon services , and so much more!

**TERMS AND CONDITIONS-Limitless Resort Credit 2019-2020 is nontransferable, non-accumulative and cannot be accrued for future stays. Certain restrictions apply. The information on this flyer is subject to change without prior notice.1. TOURS: Additional services within these tours may not be applicable towards this promotion. Subject to availability. Not applicable to excursions provided by other operators. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Tours departure times may change according to property and season.2. GOLF: Limitless Resort Credit 2019-2020 applies towards green fees and shared cart. Additional services may be available at the golf course which may not be applicable towards this promotion. Limitless All- Inclusive is not applicable for products at pro shop. Limitless All-Inclusive is applicable for golf rounds at regular price. Golf rounds include green fee, twilight fee, and junior fee and exclude all other fees. Limitless All-Inclusive may not be used towards equipment rental, extra rider fees or other concepts. Subject to space and availability.3. SPECIAL DINNERS: Reservations are required for special dinners, based on availability and location may be changed due to inclement weather conditions. Additional bottles of Champagne incur an additional cost. Subject to space and availability.4. TAKE AWAY: When using Take Away products and services of this Limitless All-Inclusive Promotion, a service fee may apply on a specific and previously published percentage of the product value. Take away products can change at any time. Please verify at time of purchase which products are valid for this promotion.5. ROCK SHOTS®: Use your Limitless All-Inclusive promotion and pay up to 50% of the Rocking Packages. Promotion does not apply for special events and/or weddings.6. POSH® BEAUTY SALON: All SIGNATURE services displayed on the Trendy Catalog do not apply with the Limitless All-Inclusive promotion.7. ROCK SPA®: All services listed in Rock Spa® menu are allowed with the Limitless All-Inclusive. Reservations are based on availability.8. GROUPS: Some aspects of Limitless All-Inclusive promotion are not included in group bookings. Please consult your sales manager for specific details.** Limitless All-Inclusive promotion applies to all social, leisure and wedding groups. Some aspects of Limitless All-Inclusive promotion are not included in meeting and incentive groups. Please consult your sales manager for specific details.
SERVICE FEE: A 25% service fee will apply over the final price of all transactions using the Limitless All-Inclusive promotion on all services or products available at Hard Rock Hotel. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless All-Inclusive promotion balance.

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Bachelor & Bachelorette Party

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Promotion Details: Bachelor or Bachelorette parties who book a minimum of 2 rooms for 3 nights**
Booking Window: 24Jan’20 – 30Jun’20
Travel Window: 24Jan’20 – 18Dec’20

Promotion Benefits Include :

• VIP Status
• Free room upgrade to the next category*
• One dinner reservation
• 50-minute Relaxing Massage for Groom or Bride to be
• One Day in Balinese bed with one bottle of sparkling wine*
• Free open bar at Coco Bongo

***Terms & Conditions: Applicable to the USA & Canada Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. If minimum number of rooms or nights is not met promotion will not be honored, 2 rooms for 3 nights are required. In order to receive the above amenities promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promotion code is not reported A recap of all bookings who should be included in this party should be sent to our reservation team at bookto@rcdhotels.com in order to receive the above amenities. Please cc the following email addresses depending on each property. Hard Rock Hotel Cancun: customercare@hrhcancun.com, Hard Rock Hotel Vallarta: galcala@hrhvallarta.com, Hard Rock Hotel Riviera Maya:viguerrero@hrhrivieramaya.com, Hard Rock Hotel & Casino Punta Cana: fchavez@hrhcpuntacana.com After party is checked in at the front desk, they will be directed to the Concierge Desk/ Vacation Planner where they can reserve their dinner reservation, 50 minute relaxing massage, Balinese bed, Coco Bongo, Heaven Night Club and ORO Night Club. In order for benefits to apply, all reservations must be booked through the same source (Travel agent and Tour operator.)***

Free Kids
Promotion Details: Two (2) kids ages 4 -12 stay free all year when sharing a room with one (1) full paying adult. Child rates for kids 13 – 17 and adult rate. Minimum Stay: 1 night
Booking Window: 27Jan’20 – 30Apr’20
Travel Window: 27Jan’20 – 17Dec’21
Black Out: Please See Below.
01Feb’20 – 31Mar’20 / 04Apr’20 – 18Apr’20 / 23Apr’20 – 30Apr’20, / 03May’20 – 09Mar’20, / 14May’20 – 17May’20, / 21May’20 – 29May’20, / 04Jun’20 – 29Aug’20, / 19Dec’20 – 03Jan’21 /10Feb’21 – 14Feb’21 / 28Mar’21 – 21Aug’21
Terms & Conditions: Valid for up to two children ages 4- 12 per room, per stay when accompanied by one full paying adult. At Hard Rock Hotel & Casino Punta Cana two kids/teens ages 4-17 per room per stay are valid when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays.