Hard Rock Hotel & Casino Punta Cana, Punta Cana

Hard Rock Hotel and Casino Punta Cana is an all-inclusive, mega-resort, in the enchanting Dominican Republic. The 1,775 room hotel combines the distinctive atmosphere of the Hard Rock brand with a five-star, all-inclusive experience. This resort features an extensive collection of Hard Rock's authentic music memorabilia, highlighting both international and local artists, as well as incorporating diverse music genres throughout the property. The Hard Rock Hotel and Casino Punta Cana features activities for all ages and special sections for children, families and adults. 

Hard Rock International brings the exciting Hard Rock brand to Punta Cana. The 1,775 room Hard Rock Hotel and Casino Punta Cana combines the distinctive atmosphere and unparalleled guest experience of the Hard Rock brand with a five-star, all-inclusive experience. The property features an extensive collection of Hard Rock's authentic music memorabilia, highlighting both international and local artists, as well as incorporating diverse music genres throughout. The Hard Rock Hotel and Casino Punta Cana features activities for all ages and special sections for children, families and adults.

The magnificent, all-inclusive Hard Rock Hotel and Casino Punta Cana is located on Macao Beach, one of the most beautiful beaches on the easternmost tip of the Dominican Republic, just 17.6 miles from the Punta Cana airport. It boasts colorful, tropical gardens and lush vegetation and is surrounded by the crystal-clear waters of the Caribbean Sea. In addition to a state-of-the-art spa, an elegant 45,000 sq. ft. casino and the hi-tech, ultra-chic Oro Nightclub, the activities at the beach are endless: Catamaran boat rides, parasailing, glass-bottom boats for marine life observation, sports fishing, diving and snorkeling. From honeymooners to families, Hard Rock Hotel and Casino Punta Cana is a perfect choice for your next family vacation or romantic getaway.

Special Features
Include complimentary long-distance calls from your room to the US and Canada, and within the D.R., complimentary honeymoon amenities, new family rooms and exclusive, adults-only diamond level.

Music Lab
Music Lab is now available at Hard Rock Hotel and Casino Punta Cana, this is the ultimate way to live out your fist-pumping, guitar-shredding fantasy. Music Lab is an on-site music program that encourages guests to participate in a group setting to live out their rock star dreams. Music Lab in Punta Cana will deliver its staple programs, which consist of:


1. Jam Band -- which allows guests to take part in their own rock group with instructor led classes.
2. RockTube -- which allows guests to be the star of their own music video as we shoot, edit and release their video.
3. mix® -- which allows guests to be a part of the Electronic Dance Music (EDM) movement by learning to put a spin on classic and modern tracks through adding beats, vocals and special effects. Available by August 1st.


This activity is part of the all-inclusive stay for all guests 12 years and older.


Adults-Only Caribbean Diamond Level
Inclusions:

• Rooms with best views and locations
• Room service menu (select restaurants)
• Nightly turndown service
• Welcome petit fours
• Espresso/American coffee machine
• Luxury bath amenities by Rock Spa
• DVD/CD player
• iPod dock/radio/alarm clock
• Pillow menu
• Aromatherapy
• Professional blow dryer
• Exclusive concierge phone service
• Upgraded brands in in-room liquor dispenser
• Exclusive beach bag
• Private check-in/out
• Early check-in; late check-out (subject to availability)

Signature Family Suite (2-bedroom)
Inclusions:

• Xbox 360/DVD player in room
• Selection of games for Xbox (upon request)
• Selection of DVD movies (upon request)
• Kid's beach toys
• Mini-bar stocked with kid-friendly drinks
• Mini bathrobes and slippers
• Kid's special room service menu
• L'Oreal Kids line bath product
• Complimentary mini-cake when celebrating child's birthday (arrange at time of arrival)
• In-room family guide withactivities schedule

'Rock Star Level' Available
With accommodations that exceed every expectation of service and comfort. Choose to enjoy your Rock Star Experience in one the Rock Star Suites, Royal Villas or Caribbean Sand Suites. Exclusively located near the beach.


Rock Star Level accommodations include:
24 hr. butler service; private in-room check-in, express luggage delivery; exclusive room amenities; exclusive room service menu; packing/unpacking luggage service; dinner reservations at signature restaurants; exclusive lounge; private pool, beach concierge and drink service; jacuzzi prep by butler; in-room iDock music system; 2 exclusive in-room Rock Spa treatments (service fee applies); complimentary ironing service; late (3pm) check-out.

Rock Star Mini Golf
It's game time at the Hard Rock Hotel and Casino Punta Cana! Open until 12 a.m., Hard Rock Mini Golf features illuminated water hazards, great music, and all the style you've come to love from Hard Rock. And, to top it off, every guest will be given the chance to use their $1500 Resort Credit promotion to grab a club and Play Like a Rock Star.

Amp Up Your Workout in Paradise
Hard Rock Hotel and Casino Punta Cana has partnered with Les Mills™, the world-renowned creators of group-training programs taught in over 17,500 gyms in 100 countries. Offering 14 programs, including adult group fitness, high intensity interval training and age-appropriate youth fitness classes all taught by Les Mills™ trained instructors, Hard Rock Hotel and Casino Punta Cana mixes great music and fitness while on vacation.

Programming changes weekly, with one 60 minute class in the morning and two 30-45 minute classes in the afternoon or early evening.

The Market Restaurant Remodeling
The Market Restaurant at Hard Rock Hotel and Casino Punta Cana is closed due to remodeling. It is expected to reopen on Summer 2020. In the meantime, we have Zen Restaurant and Ciao open for breakfast.

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Birthday Packages

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Turn your birthday into an epic weeklong celebration with family and friends, filled with cocktail hours and dinner soirees. Then top it off with complimentary nights and free upgrades to make it one for the record book—all with no group contract necessary.

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Hotel Updates

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**Important Updates**
Considering the circumstances, the Guns 'N Roses 2020 tour has been officially canceled. New dates will not be rescheduled.
The Hard Rock Casino Punta Cana is now open! The casino has implemented a new floor layout to adhere to its strict cleanliness and sanitation protocols and maximize social distancing for the comfort and convenience of its players and guests.
Club Oro is still closed until further notice.
Montserrat Manor restaurant has reopened and Rock Spa® will be open as well.
The NEW Beach Club for hotel guests is now open! Below is a list of the details:
* Open throughout the weekend
* The Tiki bar will be providing drinks for guests.
* There will be a live DJ
* Only beverage service is available. Guests can find food at the restaurant nearby.
* There are waiters at the beach club area to attend to the guests.
* Bali beds area (can be booked with vacation planners)
** Bali beds must be booked using resort credit
* Lounge chair area in front of the bar
* Lounge area and palapas
* Located at Toro beach

Water Park Closure: The water park is currently not accessible to guests. The closure is not expected to disrupt normal operations, and the water park is currently scheduled to re-open in Fall 2020.

Market Restaurant Closed: The Market Restaurant will be closed for remodeling. It is expected to reopen Summer 2020. In the meantime, we have Zen Restaurant and Ciao open for breakfast.

Spring Break Groups: Spring break groups are not allowed at Hard Rock Hotel and Casino Punta Cana.

The Kids Club New Location: The Kids Club will temporarily be relocated next to the Weddings Office until further notice.

New Kidz Bop Partnership: Hard Rock Hotel and Casino Punta Cana is launching a partnership with a designated KIDZ BOP Experience space, the Pop Star Lounge, exclusively at the Hard Rock Hotel and Casino Punta Cana. Kids can pose for the red carpet, sing karaoke, listen to the latest Kidz Bop songs, and more! In addition, the resort will be an annual stop for the KIDZ BOP Kids concert. There will also be pop-up fun activities around the property - KIDZ BOP pool parties, ice cream parties and more.

Bowling Bar ($): 6 bowling lanes (not full size bowling) for children and adults.


Arcade is Now Open!!
*Age Restrictions: No, all ages are welcome
*Arcade Size: 189.4 square meters
*Location: In front of Madonna 's limousine
*Cost: Games are $1 each, must use rechargeable cards with a starting minimum of $10 - the payment options are a room charge, credit card, or cash.
*Not part of Limitless Resort Credit.

Flowrider at Hard Rock Hotel & Casino Punta Cana is now open!!!

• Surf nights with a DJ in coordination with the entertainment department from.These days will be announced on the promotion booths along with the entertainment program.
• Duration: Each ride lasts 20 min. and holds 2 surfers at the same time.
• Location: In front of the main pool
• Complimentary Training: Free training for children under 10 years old, where they can learn how to surf. They must always be accompanied by an adult in order to take the class.
• Age Restrictions: Must be 4 years old or older. All guests are required to take a training with a qualified instructor and sign a responsibility and knowledge disclaimer before using the Flowrider. For children under 18, parents must sign a Letter of Consent of the activity authorizing their children to ride.
• Tickets: Guests may purchase their tickets at the booths located in The Market's lobby at the Flowrider Pool.
• Cost in USD: Payment can either be a room charge or cash. Not part of Limitless Resort Credit.
*Additional Charges Apply*

*Tickets: Complimentary tickets as part of the all-inclusive stay
**Tickets: Not part of the all-inclusive stay, tickets must be purchased at tuboleta.com.do

**LIMITLESS RESORT CREDIT**

Booking Window: Now through December 18th, 2021
Travel Window: Now through December 17th, 2025
The Limitless Resort Credit promotion applies for one or more-night stays
Hard Rock Hotels do not believe in putting limits on your luxury. And that’s the way it should be. With the world’s first truly limitless program, your Limitless Resort Credit can be used on whatever you like, as much as you like.
Limitless resort creditfeatures include: Select Rock Spa® treatments, Selected take away products (Natura Bisse & More), Selected beauty salon services and so much more!

**TERMS AND CONDITIONS-Limitless Resort Credit is nontransferable, non-accumulative and cannot be accrued for future stays. Certain restrictions apply. The information on this flyer is subject to change without prior notice.1. TOURS: Additional services within these tours may not be applicable towards this promotion. Subject to availability. Not applicable to excursions provided by other operators. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Tours departure times may change according to property and season.2. GOLF: Limitless Resort Credit 2019-2020 applies towards green fees and shared cart. Additional services may be available at the golf course which may not be applicable towards this promotion. Limitless Resort Credit is not applicable for products at pro shop. Limitless Resort Credit is applicable for golf rounds at regular price. Golf rounds include green fee, twilight fee, and junior fee and exclude all other fees. Limitless Resort Credit may not be used towards equipment rental, extra rider fees or other concepts. Subject to space and availability.3. SPECIAL DINNERS: Reservations are required for special dinners, based on availability and location may be changed due to inclement weather conditions. Additional bottles of Champagne incur an additional cost. Subject to space and availability.4. TAKE AWAY: When using Take Away products and services of this Limitless Resort Credit Promotion, a service fee may apply on a specific and previously published percentage of the product value. Take away products can change at any time. Please verify at time of purchase which products are valid for this promotion.5. ROCK SHOTS®: Use your Limitless Resort Credit promotion and pay up to 50% of the Rocking Packages. Promotion does not apply for special events and/or weddings.6. POSH® BEAUTY SALON: All SIGNATURE services displayed on the Trendy Catalog do not apply with the Limitless Resort Credit promotion.7. ROCK SPA®: Select services listed in Rock Spa® menu are allowed with the Limitless Resort Credit. Reservations are based on availability.8. GROUPS: Some aspects of Limitless Resort Credit promotion are not included in group bookings. Please consult your sales manager for specific details.** Limitless Resort Credit promotion applies to all social, leisure and wedding groups. Some aspects of Limitless Resort Credit promotion are not included in meeting and incentive groups. Please consult your sales manager for specific details.
SERVICE FEE: A 25% service fee will apply over the final price of all transactions using the Limitless Resort Credit promotion on all services or products available at Hard Rock Hotel. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless Resort Credit promotion balance.

Applicable to USA & Canada Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; Promotion is based on arrival date. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applies for all Social and Wedding groups. Meeting and Incentive groups only under 50 rooms, unless authorized by DOS. Not applicable towards Wedding Collections. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays.



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Pre-booking with Limitless Resort Credit
Booking Window: Now – December18, 2021
Travel Window: Now – December 17, 2025
Advance reservations under the Limitless Resort Credit promotion are available for the following:
• Tours
• Rock Spa® treatments
• Beauty Salon services
• Tequila & Wine Tasting*
• Romantic Dinner
• Special Events
• Rounds of Golf**
• Bowling***
• Woodward****

Policies & Procedures:
• To book any service/activity in the Limitless Resort Credit promotion in advance, booking must be reported to Hard Rock All Inclusive Collection with an actual confirmation number and specify the hotel. (Hard Rock Hotel Riviera Maya, Hard Rock Hotel Cancun, Hard Rock Hotel Los Cabos or Hard Rock Hotel Vallarta and Hard Rock Hotel & Casino Punta Cana).
• Please visit the vacation planners’ desk in the lobby at least 24 hours in advance to confirm reservations.
• All changes and cancellations must be done at least 48 hours prior to service/activity reservation.
• With Limitless Resort Credit, guests only pay a 25% service fee of the retail price. The rest is included.

The Limitless Resort Credit promotion applies for one or more night stays.
* Tequila and wine tasting - not available at the Hard Rock Hotel & Casino Punta Cana.
** Not available at Hard Rock Hotel Los Cabos and Hard Rock Hotel Vallarta.
*** Bowling only available at Hard Rock Hotel Los Cabos.
**** Woodward only available at Hard Rock Hotel Riviera Maya


Bachelor & Bachelorette Party


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Promotion Details: Bachelor or Bachelorette parties who book a minimum of 2 rooms for 3 nights**
Booking Window: 24Jan’20 – 30Jun’20
Travel Window: 24Jan’20 – 18Dec’20

Promotion Benefits Include:
• VIP Status
• Free room upgrade to the next category*
• One dinner reservation
• 50-minute Relaxing Massage for Groom or Bride to be
• One Day in Balinese bed with one bottle of sparkling wine*
• Free open bar at ORO Night Club

***Terms & Conditions: Applicable to the USA & Canada Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. If minimum number of rooms or nights is not met promotion will not be honored, 2 rooms for 3 nights are required. In order to receive the above amenities promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promotion code is not reported A recap of all bookings who should be included in this party should be sent to our reservation team at bookto@rcdhotels.com in order to receive the above amenities. Please cc the following email addresses depending on each property. Hard Rock Hotel Cancun: customercare@hrhcancun.com, Hard Rock Hotel Vallarta: galcala@hrhvallarta.com, Hard Rock Hotel Riviera Maya:viguerrero@hrhrivieramaya.com, Hard Rock Hotel & Casino Punta Cana: fchavez@hrhcpuntacana.com After party is checked in at the front desk, they will be directed to the Concierge Desk/ Vacation Planner where they can reserve their dinner reservation, 50 minute relaxing massage, Balinese bed, Coco Bongo, Heaven Night Club and ORO Night Club. In order for benefits to apply, all reservations must be booked through the same source (Travel agent and Tour operator.)***

Free Kids
Promotion Details: Two (2) kids/teens ages 4-17 stay free all year when sharing a room with one (1) full paying adult.
Minimum Stay: 1 night
Booking Window: 27Jan’20 – 30Apr’20
Travel Window: 27Jan’20 – 17Dec’21
Black Out: Please See Below.
26Dec’20 – 31Dec’20
Terms & Conditions: Valid for up to two children ages 4- 12 per room, per stay when accompanied by one full paying adult. At Hard Rock Hotel & Casino Punta Cana two kids/teens ages 4-17 per room per stay are valid when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays.