Iberostar Tucan, Riviera Maya

Iberostar Tucán is an all-inclusive, beachfront hotel, located in beautiful Riviera Maya. A water sports enthusiast's paradise and the perfect place for seeking romance and relaxation, the Iberostar Tucán is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. The hotel is an ideal destination for family vacations because of the endless amenities; guests can choosing from everything from diving in the transparent waters to stroll through the various bars and shops lining the vibrant Fifth Avenue in Playa del Carmen. With Iberostar Tucán, the possibilities are endless.

The all-inclusive, beachfront Iberostar Tucán hotel with its endless possibilities is located just minutes from the popular fishing village of Playa del Carmen in the beautiful Playacar area. A water sports enthusiast's paradise and the perfect place for just relaxing or enjoying a romantic honeymoon, the Iberostar Tucan is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. The hotel is the perfect destination for family vacations, where guests can relax in perfect harmony with nature. Go diving in the transparent waters full of ocean life, stroll through the bars and shops lining the vibrant Fifth Avenue in Playa del Carmen, visit the island of Cozumel or discover the ruins of the Mayan Empire. The possibilities are endless thanks to this hotel's ideal location.

Rainforest Refuge - Green Globe Certified!

Paths within the Iberostar Tucán Hotel allow guests to admire Mexico's most representative flora and fauna. The hotel has been converted into a natural habitat for countless species including monkeys, different types of birds such as the royal palm turkey, plus fish and turtles. The Iberostar Tucán has proudly received Green Globe certification.

Activities Galore

The Iberostar Tucán Hotel offers many activities from which to choose. The entire family will enjoy playing sports and the kids can have a blast at the Star Camp. Moreover, vacations are always a great opportunity for unwinding. The hotel's top spa is the ideal spot for tranquility and indulging in a relaxing treatment or massage. As the sun sets, the hotel lights up with exciting live shows.

Stay at One, Play at Two

Guests enjoy full exchange privileges at adjacent sister resort, Iberostar Quetzal.

Iberostar Tucán Exchange Privileges

Your stay at Iberostar Tucán includes complimentary access from 9 am - 6 pm to these Iberostar Resorts. Night passes are available for an additional charge, transportation not included.

• Iberostar Paraiso Beach
• Iberostar Paraiso del Mar
• Iberostar Cozumel

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Current Promotions

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Resort Discount Credits Available!

Booking Window: Now - December 31, 2020
Travel Window: Now - October 31, 2021

Receive up to $300 in resort credits when you book a stay of 3 - 5 nights or up to $500 in resort credits when you book a stay of 6 nights or more! Resort credits can be used toward room upgrades, spa treatments, romantic dinners, champagne, wine, water sports and more!

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Hotel Updates

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Remodeling

Iberostar is proud to announce the completion of its remodeling project! Improvements include a new lobby, expanded terrace areas, updated decor, new equipment for the Kids Club, a new gym and the addition of an ice cream parlor, cigar lounge and restaurants.

Student Groups Policy

Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Student Groups Policy instituted for all bookings year-round, Groups shall adhere to the following conditions:

• Student Groups are on request for any hotel. Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
• One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for students' behavior.
• In the event that any members from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
• FIT bookings and Groups upon check-in will be required to leave a refundable cash deposit (per room) for any damages, unpaid expenses, losses or fines that the clients incur or become responsible during their stay at the hotel. If nothing happens during the group's stay, this deposit will be refunded to the Agency after departure.
• Alcoholic drinks will be offered to the students older than 18 years old.

Environmental City Fee

Effective October 1, the Mexican government implemented a new environmental city fee to all guests staying at hotels in select Riviera Maya/Playa Del Carmen regions. This new fee will be collected upon check-in from all guests.

Wave Change
Wave Change is a pioneering initiative from Iberostar Group to reduce the use of plastics, to promote responsible consumption of seafood and improve costal health. By 2020, All Iberostar hotels will be free of single-use plastics