Dreams Natura Resort & Spa, Benito Juarez, Quintana Roo

Inspired by the surrounding Mayan jungle, Dreams Natura Resort & Spa offers a unique Unlimited-Luxury experience. While facing the Caribbean Sea on a white sand beach, enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature.

Located 10 minutes away from Cancun International Airport, this family-friendly AAA Four Diamond award-winning beachfront resort offers guests an Unlimited-Luxury® vacation, where everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Rooms and suites feature comforts including a private balcony or terrace and a fully stocked mini bar. At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury® where everything is included, and no wristband or gratuities are required, 9 restaurants and 6 bar options which include non-alcoholic bars for teens are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café and an ice cream parlor. For those looking for a relaxing, upgraded experience, Preferred Club provides exclusive access to a lounge. There are endless exciting daytime activities like a water park and Rollglider ride, one main pool, a lazy river, a splash pool for children, Explorer's Club for Kids, Core Zone Teens Club and the spa.

So Many Ways to Play!
Dreams Natura offers a wide variety of beach, land and water activities for the whole crew, including four swimming pools, water slides, a rollglider ride, Ping Pong, board games, non-motorized watersports, water aerobics, introductory scuba lessons in the pool, snorkeling, scuba diving and golf.

Explorer's Club for Kids
This fully supervised children's program entertains kids ages 3-12 with different daily programs, such as arts and crafts, playground time, storytelling and music, treasure hunts, board games and video games. Children must be fully potty-trained for admittance into the Explorer’s Club

Core Zone Teens Club

We offer special activities for your teen's ages 13 - 17 too! The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:
• Social events including disco mixers
• Snack bar with non-alcoholic drinks and snacks
• Video games: Xbox 360®, Wii® and Play Station®
• Ping-pong
• Billiard
• Air Hockey
• Football table
• Adults are allowed when accompanying their children

On-Property Smoking Policy
The wellbeing and comfort of our guests and colleagues is a top priority. In accordance with government requirements, guests may smoke or use cigarettes, e-cigarettes, cigars, vape pens and tobacco pipes in designated smoking areas only. Guests seeking more information may inquire at the front desk.

World-Class Spa
Relax, rejuvenate and revitalize at the full-service spa! Select any treatment from the menu and indulge yourself in a memorable and pampering spa experience.

Dreams Natura Resort & Spa will now offer the Dreams brand signature Unlimited-Luxury® offerings, along with amenities and services including:

• Gourmet à la carte dining options with no reservations required
• Unlimited international and domestic top shelf spirits
• * 24-hour room and concierge services
• Pool and beach wait service
• Daily refreshed mini bar with soft drinks, juice, bottled water and beer
• Daily maid service
• Endless daytime activities and live nightly entertainment
• Theme parties, oceanfront bars and entertainment venues
• No wristbands
• All taxes and gratuities
• Free WiFi through the resort and free international calling to the U.S.,Canada and local landlines is available to guests through the room phone
• Four swimming pools, a rollglider aerial ride, water park, lazy river, the Explorer's Club for Kids, and the Core Zone Teens Club

SMALL DOGS WELCOME
Dreams Natura now welcomes small dogs (under 22 lbs. or 10 kg) in their accommodations and on property. This service is available for $65 USD in the required room category. Please contact the resort directly to confirm necessary room category.To reserve a room for a guest with a dog, please contact reservations by emailing [email protected]. To check availability, you can contact reservations before booking. For full details and restrictions, please visit Dreams Natura accommodations page. Dog friendly guest rooms include the following:
• Welcome letter with guidelines and restrictions
• Dog bed
• Food and water bowls
• Floor mat for bowls
• Rope toy
• Small plastic bone for dogs
• Dog waste bags
• Dog-in-room door hanger
Guidelines, restrictions and availability apply and are subject to change at any time. For information regarding service dogs, please contact [email protected].
Terms and Conditions: •Dreams Natura dog policy allows dogs under 22 lbs. (10kgs) for $65 USD per night, in specific room categories only. • Please check with your airline for information regarding traveling with pets, including security and TSA guidelines. • Only small dogs are permitted • Required upon check-in: • Dog's name, weight, age, color, and breed for identification purposes during their stay • Vaccination certificate from veterinarian proving Bordetella and Rabies vaccinations within the past 12 months • Evidence that a current treatment for fleas and ticks is in use • No more than one dog is permitted in any guest room. Dog is allowed only on designated dog area(s) of the hotel grounds. Dogs are not allowed in the Pool, Fitness Center, Spa, Retail shops, and Golf facilities • Due to local regulations, dogs are not allowed on the beach. • Dog must always be on a controlled leash or in a dog carrier when not in the guest room. Guests are responsible for cleaning up after the dog on resort grounds and properly disposing waste in designated areas. • Dogs cannot be left alone in guest rooms for periods longer than two hours. Guest must notify the front desk and hang the “Dog Friendly Room” door hanger when leaving their dog unattended in the guest room. Guest must answer the cell phone number provided to the resort while their dog is unattended in case there are any issues. • Dogs must never be left alone overnight. Please contact the concierge if boarding recommendations are needed. • Guest room cleaning services will not be carried out unless the guest is present. The dog owner must be in the room if the dog is present when the guest's room is cleaned, in order to not frighten the pet and to avoid the risk of a pet's escape. Please contact the concierge to schedule convenient cleaning times. • The resort reserves the right to request the dog's removal if the above guidelines are not adhered to. • Restrictions, guidelines and availability are subject to change at any time.