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FACILITIES / SERVICES AND ALL-INCLUSIVE PROGRAM • 24 hour All Inclusive • Welcome cocktail and refreshing towel upon arrival • Free WI-FI throughout the entire resort. • Spacious 625 sq. ft, Junior Suites with outdoor Jacuzzi and lounge bed. • Open in suite bathrooms with bathtub and shower. • Free mini bar: beer, sodas, water, snack, re-stocked daily • Coffee Machine in all rooms, plus Nespresso machines in superior rooms. • Safe deposit box with built-in electric outlet, free of charge. • 12 bars located in different areas of the hotel including 6 swim-up bars. 4 bars are exclusive for Elegance Club clients. • Sports bar located on the Mexican Street.• 7 restaurants, 6 of them a la carte for dinner. Unlimited visits allowed to all restaurants, reservations required only in the Gourmet Restaurant which is adults only (+18yrs), or the Japanese (7 Teppanyaki tables). Lobster included at the Beach Restaurant. Dress code applies. • Room service included (06:00am to 0:00am Family section) (24hr Elegance Club) • House wine (red, white, rose plus Champagne) with meals and at the bars. • Total number of Pools through the resort (17), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool. Opening hours 8am to 6pm. • Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning. • Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center. • Golf located just 10min away from the resort's main entrance, “Playa Mujeres Golf Club”, is a Greg Norman Signature Course. 18 Holes. ($) • Theatre for shows and entertainment. Day and night entertainment available. • Boutiques, Photoshop, minimarket and pharmacy. Located on the Mexican Street. ($) • Convention Center for up to 700 people, supplements may apply. ($) • Wedding facilities: Beach gazebo and garden Gazebo, Sky Wedding Terrace, customized wedding packages available($) • Palapas, towels and lounge chairs at the beach and the swimming pool • Laundry Services ($) • Guest Service Department located at the lobby for special assistance or requests: flight confirmation, rent- a- car, excursions, and help with any special needs or requests • ATM machine located in lobby. Major credit cards accepted • Health Centre (24 hrs.) ($) • Elevators in each building • Courtesy showers for early/late departures located in the lobby. • Tours and representative area for the tour operators. • Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards. • Scuba diving lessons in the swimming pool. • Live Music at the plaza each evening (see schedule upon arrival) • Live piano music at the Lobby bar each evening and tea time service (see schedule upon arrival) • Bell boy service