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Travel Tips for Puerto Plata via Santiago (STI)

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Destination Entry Protocols and Mandatory COVID-19 Testing Before Returning to the U.S.:   Many destinations and hotels have adopted new health requirements for entry and check in. You are currently booked on a trip that could be affected by these new requirements. Some countries and resorts are requiring proof of vaccination and/or a negative Polymerase Chain Reaction (PCR) test result to be submitted prior to your flight, while others are administering PCR tests on arrival at an additional cost. Most countries are requiring health and temperature screening upon arrival to the airport. We encourage you to regularly check the official website for your destination as new information is being released daily. It is the responsibility of the traveler to verify prior to travel with their selected hotel, airline and destination which restrictions and changes to procedures and inclusions are in place.

If you would like information on cancelling or rescheduling your vacation with JA TRAVEL, please visit the Vouchers, Rebooking & Extending page linked in the footer of our website. General information on hotel and destination entry protocols can be found on the Entry Requirements page link.

In response to COVID-19, the Centers for Disease Control and Prevention (CDC) requires a negative COVID-19 viral test (NAAT or antigen) for all air travelers entering the U.S. regardless of vaccination status. Effective December 6, 2021, travelers are required to provide a negative test result (paper or electronic copy), taken within 1 day of return flight to the U.S., to the airline or they will be denied boarding for their return flight. We highly recommend taking a printed copy of the test result with you to the airport. JA TRAVEL currently has a list of In-Destination Testing locations, as well as hotels offering on-site testing for free or at a cost. Please visit our Hotel Testing Page frequently as more information is provided and continue to check your hotel’s website for the most up to date information.

According to the CDC guidelines, if you have recently recovered from COVID-19 and are not experiencing any symptoms, it is not recommended that you get tested again in the 3 months after a positive test. If you have met the criteria to end isolation you should travel with a copy of your positive test result and a letter from your doctor or health department that states you have been cleared for travel. Visit the CDC's website for more information.

Hotel Cancellation Penalties: We understand the unexpected can happen and choosing to cancel your vacation is never an easy decision. For that reason, we are providing you with a chart of estimated cancellation penalties for our partner hotels. Visit https://www.vacationexpress.com/hotel-cancellations/ for more details.

Passenger Information with regards to rights under the Canadian Air Passenger Protection Regulations: SOR/2019-150
If you are travelling to or from a Canadian airport and are denied boarding or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Canadian Air Passenger Protection Regulations. For more information about your passenger rights please contact your operating airline or visit the website of the Canadian Transportation Agency (CTA).

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