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Hotel Cancellation Penalties

Hotel Cancellation Penalties

We understand the unexpected can happen and choosing to cancel your vacation is never an easy decision. For that reason, we are providing you with a chart of estimated cancellation penalties for our partner hotels. This chart can help you decide which resort may be the best for you when planning your vacation or to provide an estimate of your cancellation penalties. If your cancellation window is not listed then there is no hotel penalty. For example, if it shows 48hrs or less is 1 night penalty, then that means that outside of 48hrs there is no penalty. For booking, travel or cancellation timeframes not listed below, please call our Contact Center for assistance.

Cancellation and change fees are subject to change without prior notice. Non-refundable hotel rates do not apply. Policies below are not valid for traditional-contracted groups. Vacation Express is not responsible for omissions or errors.

We are consistently updating this page. If your hotel is not listed below, or you are looking for 2022, we may not have the hotel's policies yet. Please check back with us at a later time.

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Resort Brands

Resort Brands Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Blue Diamond Resorts:
Royalton
Hideaway
Planet Hollywood
Mystique
Starfish
  2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
AM Resorts [Adults - Only]:
Breathless Resorts
Secrets Resorts
Zoetry Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
AM Resorts [Family]:
Dreams Resorts
Now Resorts
Sunscape Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Catalonia Resorts Apr 13 - May 15, 2021 Through Jun 30, 2021 24hrs or less 1nt penalty
  Jul 1, 2021 - Jan 2, 2022 7 days or less 2nt penalty
The Excellence Collection:
Excellence Resorts
Finest Resorts
Beloved Resorts
  2021 More than 24hrs No penalty
Hard Rock Hotels
[See destinations for more details]
Mar 11, 2020 - Dec 17,2021 Through Dec 17, 2021 More than 24hrs No penalty
Iberostar   2021 3 days or less 1nt penalty
Karisma:
Azul Hotels
El Dorado
Generations
Margaritaville
Nickelodeon
Mar 9, 2020 - May 31, 2021 Through Dec 31, 2021 More than 24hrs No penalty
Jun 1, 2021 - Onwards Through Dec 20, 2021 24hrs or less 2nt penalty
Dec 21, 2021 - Jan 4, 2022 24hrs or less Full penalty
La Colección Resorts:
Live Aqua
Fiesta Americana Resorts
  Jan 4 - Dec 23, 2021 Day of arrival before 7pm ET 1nt penalty
Dec 24, 2021 - Jan 2, 2022 14 days or less Full penalty
Majestic Resorts   Through Jan 2, 2022 24hrs or less No penalty
Melia Resorts
Paradisus Resorts
[Mexico properties]
  Through Dec 20, 2021 2 days or less 1nt penalty
Dec 21, 2021 - Jan 2, 2022 13 days or less Full penalty
Jan 3 - Apr 9, 2022 6 days or less 2nt penalty
Apr 10 - 17, 2022 13 days or less Full penalty
Apr 18 - Dec 22, 2022 2 days or less 1nt penalty
Dec 23, 2022 - Jan 3, 2023 13 days or less Full penalty
Melia Resorts
Paradisus Resorts
[Dominican Republic properties]
  Through Dec 20, 2021 6 days or less 1nt penalty
Dec 21, 2021 - Jan 2, 2022 29 days or less Full penalty
Jan 3 - Apr 9, 2022 2 days or less 1nt penalty
Apr 10 - 17, 2022 6 days or less Full penalty
Apr 18 - Dec 22, 2022 6 days or less 1nt penalty
Dec 23, 2022 - Jan 3, 2023 29 days or less Full penalty
Melia Resorts
[Jamaica &
Nassau properties]
  Jan 3 - Apr 10, 2021 7 days - 3 days 2nt penalty
2 days or less Full penalty
Apr 11 - Dec 22, 2021 2 days 1nt penalty
24hrs or less Full penalty
Dec 23, 2021 - Jan 3, 2022 21 days or les Full penalty
Ocean by H10 Hotels   Through Dec 22, 2021 24hrs or less No penalty
Dec 23, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
Palace
Le Blanc
  Apr 5 - Jun 21, 2021 4 days or less 1nt penalty
Jun 22 - Aug 21, 2021 21 days or less 3nt penalty
Aug 22 - Nov 23, 2021 4 days or less 1nt penalty
Nov 22 - Nov 28, 2021 21 days or less 3nt penalty
Nov 29 - Dec 23, 2021 4 days or less 1nt penalty
Dec 24 - Jan 3, 2022 21 days or less 3nt penalty
Palladium Hotel Group
Grand Palladium Resorts
TRS Resorts
Booked by Aug 31, 2021 Jan 3 - Dec 23, 2021 24hrs or less 1nt penalty
  Dec 24, 2021 - Jan 1, 2022 14 days or less Full penalty
Playa Hotels:
Panama Jack
Hilton
Hyatt
Jewel
Sanctuary
Apr 13, 2020 - Jun 30, 2021 Through Dec 20, 2022 24hrs or less Full penalty
Dec 25, 2021 - Jan 1, 2022 30 days or less Full penalty
Feb 17 - 21, 2022 14 days or less Full penalty
Apr 7 - 17, 2022 14 days or less Full penalty
Jul 1, 2021 - Onwards Through Dec 23, 2021 14 days or less Full Penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Feb 16, 2022 14 days or less Full penalty
Feb 17 - Feb 21, 2022 30 days or less Full penalty
Feb 22 - Apr 6, 2022 14 days or less Full penalty
Apr 7 - Apr 17, 2022 30 days or less Full penalty
Apr 18 - Dec 23, 2022 14 days or less Full penalty
Dec 24, 2022 - Jan 3, 2023 30 days or less Full penalty
Princess Resorts Booked by May 1, 2021 Through Dec 22 , 2021 24hrs or less 3nt penalty
  Dec 23, 2021 - Jan 1, 2022 24hrs or less 1nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Viva Wyndham   2021 3 days or less 1nt penalty
[2nt penalty for 8nts+]

Destinations

Antigua Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Royalton Antigua   2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
Cocobay Resort   Apr 12, 2021 - Apr 11, 2022 30 - 8 days 3nt penalty
7 days or less Full penalty
Cocos Hotel   Mar 21, 2021 - Jun 30, 2021 21 days or less 2nt penalty
Jul 1, 2021 - Dec 22, 2021 14 days or less 1nt penalty
Dec 23, 2021 - Mar 20, 2022 30 days or less 3nt penalty
Galley Bay
Hammock Cove
Pineapple Beach Club
St. James's Club
The Verandah
Jun 12, 2020 - Dec 24, 2021 Through Jan 2, 2022 7 days or less 3nt penalty
  Dec 25, 2021 - Jan 1, 2022 &
Feb 1 - 28, 2022
30 days or less Full penalty
Keyonna   Mar 21, 2021 - Jun 30, 2021 21 days or less 2nt penalty
Jul 1, 2021 - Dec 22, 2021 14 days or less 1nt penalty
Dec 23, 2021 - Mar 20, 2022 30 days or less 3nt penalty
Ocean Point Resort &
Spa
  Through Dec 24, 2021 14 days or less 50% of stay
Dec 25, 2021 - Dec 24,2022 14 - 8 days 50% of stay
7 - 1 day Full penalty
Aruba Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Bucuti &
Tara Beach Resort
  Through Dec 22, 2021 Any time No penalty
Divi Aruba Phoenix
Divi Dutch Village
Divi Village Golf
Booked by Apr 15, 2021 Apr 5, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
Divi Aruba All Inclusive
Tamarijin Aruba All Inclusive
Jan 1 - Jul 15, 2021 Through Dec 20, 2021 24hrs or less 2nt penalty
  Dec 21, 2021 - Jan 2, 2022 30 days or less 3nt penalty
Hilton Aruba Caribbean   Through Dec 16, 2021 24hrs or less 1nt penalty
Dec 17 - Dec 31, 2021 60 days or less 3nt penalty
Jan 1 - May 24, 2022 7 days or less 1nt penalty
May 25 - May 28, 2022 45 days or less 1nt penalty
May 29 - Dec 16, 2022 7 days or less 1nt penalty
Dec 17 - Dec 31, 2022 60 days or less 3nt penalty
Renaissance Aruba Ocean &
Marina
Booked by May 31, 2021 Through Dec 25, 2021 24hrs or less 1nt penalty
Dec 26 - 31, 2021 90 days or less 3nt penalty
Jun 1, 2021 - Onwards Through Dec 25, 2021 7 days or less 2nt penalty
Dec 26 - 31, 2021 90 days or less 3nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Bahamas Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Atlantis Paradise Island
The Beach
The Coral
The Cove
The Reef
The Royal
  Through Dec 16, 2021 72hrs or less 2nt penalty
Nov 23 - Nov 26, 2021 14 days or less 2nt penalty
Dec 17, 2021 - Jan 1, 2022 Canceled on Nov 15 - Onwards Full penalty
Jan 2 - Dec 17, 2022 14 days or less 2nt penalty
Melia Nassau Beach   Jan 3 - Apr 10, 2021 7 days - 3 days 2nt penalty
2 days or less Full penalty
Apr 11 - Dec 22, 2021 2 days 1nt penalty
24hrs or less Full penalty
Dec 23, 2021 - Jan 3, 2022 21 days or less Full penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Viva Wyndham   2021 3 days or less 1nt penalty
[2nt penalty for 8nts+]
Barbados Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Bougainvillea Booked by Jul 31, 2021 Through Dec 20, 2021 7 days or less 50% of stay
Booked Aug 1, 2021 - Onwards Through Dec 20, 2021 14 days or less 50% of stay
  Dec 21, 2021 - Jan 2, 2022 21 days or less 50% of stay
Divi Southwinds Booked by Apr 15, 2021 Apr 5, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
Elegant Hotels:
Colony Club
The House
Treasure Beach
Tamarind
Crystal Cove
Waves Hotel
Turtle Beach
  Jan 3 - Apr 17, 2021 14 days or less Full penalty
Apr 18 - Dec 18, 2021 7 days or less 50% of stay
Dec 19 - Jan 2, 2022 120 days 50% of stay
90 days Full penalty
Sea Breeze Booked by Nov 30, 2021 Through Nov 30, 2021 6 - 3 days 50% of stay
2 days or less Full penalty
  Dec 1 - 23, 2021 14 days or less Full penalty
Dec 24 - 31, 2021 28 days or less Full penalty
Sugar Bay Booked by Jul 31, 2021 Through Dec 20, 2021 7 days or less 50% of stay
Booked Aug 1, 2021 - Onwards Through Dec 20, 2021 14 days or less 50% of stay
  Dec 21, 2021 - Jan 2, 2022 21 days or less 50% of stay
Cancun, Riviera Maya &
Cozumel Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Royalton
Hideaway
Planet Hollywood
Mystique
  2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
Akumal Bay   Through - Dec 22, 2021 24hrs or less No penalty
Dec 23, 2021 - Jan 3, 2022 21 days or less Full penalty
All Ritmo   Through Jan 2, 2022 2 days or less 1nt penalty
Atelier Playa Mujeres
Estudio Playa Mujeres
Jan 1 - May 31, 2021 Through May 31, 2021 24hrs or less Full penalty
Jun 1, 2021 - Onwards Jun 1 - Jul 10, 2021 7 days or less Full penalty
Jul 11 - Aug 14, 2021 14 days or less Full penalty
Aug 15 - Dec 22, 2021 7 days or less Full penalty
Dec 23, 2021 - Jan 2, 2022 21 days or less Full penalty
Azul Hotels
El Dorado
Generations
Margaritaville
Mar 9, 2020 - May 31, 2021 Through Dec 31, 2021 More than 24hrs No penalty
Jun 1, 2021 - Onwards Through Dec 20, 2021 24hrs or less 2nt penalty
Dec 21, 2021 - Jan 4, 2022 24hrs or less Full penalty
BlueBay Grand Esmeralda   Feb 1 - Mar 31, 2021 14 days or less 2nt penalty
Apr 1 - Apr 30, 2021 7 days or less 2nt penalty
May 1 - Jun 30, 2021 3 days or less 1nt penalty
Jul 1 - Aug 31, 2021 3 days or less 2nt penalty
Sep 1 - Oct 31, 2021 3 days or less 1nt penalty
Nov 1 - Dec 23, 2021 3 days or less 1nt penalty
Dec 24 - Dec 30, 2021 21 days or less 2nt penalty
Dec 31, 2021 21 days or less Full Penalty
Breathless Resorts
Secrets Resorts
Zoetry Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Catalonia Resorts Apr 13 - May 15, 2021 Through Jun 30, 2021 24hrs or less 1nt penalty
  Jul 1, 2021 - Jan 2, 2022 7 days or less 2nt penalty
Crown Paradise Resorts   Mar 1 - 24, 2021 24 hours or less 1nt penalty
Mar 25 - 30, 2021 3 days or less 1nt penalty
Apr 1 - 7, 2021 7 days or less 3nt penalty
Apr 8 - Jun 30, 2021 24 hours or less 1nt penalty
Jul 1 - Aug 15, 2021 3 days or less 1nt penalty
Aug 16 - Dec 21, 2021 24 hours or less 1nt penalty
Dec 22 - 31, 2021 14 days or less 3nt penalty
Desire Riviera Maya
Desire Riviera Maya Pearl
Booked by Apr 28, 2021 Through Dec 22, 2021 72hrs or less 1nt penalty
Apr 29, 2021 - Onwards Dec 23, 2021 - Jan 1, 2022 21 days or less Full penalty
Dreams Resorts
Now Resorts
Sunscape Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
El Cid Resorts   Feb 11 - Dec 21, 2021 3 days or less 2nt penalty
Dec 22, 2021 - Jan 2, 2022 21 days or less Full penalty
El Cozumeleno   Mar 17 - Dec 20, 2021 24hrs or less 2nt penalty
Dec 21, 2021 - Jan 1, 2022 7 days or less 2nt penalty
Excellence Playa Mujeres
Beloved Playa Mujeres
Finest Playa Mujeres
Excellence Riviera Cancun
  2021 More than 24hrs No penalty
Fiesta Americana Condesa
Grand Fiesta Americana
Live Aqua Beach Resort
Explorean Cozumel
Fiesta Americana Cozumel
  Jan 4 - Dec 23, 2021 Day of arrival before 7pm ET 1nt penalty
Dec 24, 2021 - Jan 2, 2022 14 days or less Full penalty
Flamingo Cancun   Jan 4 - Apr 11, 2021 14 days or less 2nt penalty
Apr 12 - Jul 7, 2021 3 days or less 1nt penalty
Jul 8 - Aug 24, 2021 14 days or less 2nt penalty
Aug 25 - Dec 16, 2021 21 days or less 1nt penalty
Dec 17, 2021 - Jan 3, 2022 21 days or less 3nt penalty
Golden Parnassus
Kore Tulum Retreat
  Through Apr 11, 2021 7 days or less 2nt penalty
Apr 12 - Dec 19, 2021 2 days or less 1nt penalty
Dec 20, 2021 - Jan 3, 2022 7 days or less 2nt penalty
Grand Palladium Resorts
TRS Resorts
Booked by Aug 31, 2021 Jan 3 - Dec 23, 2021 24hrs or less 1nt penalty
  Dec 24, 2021 - Jan 1, 2022 14 days or less Full penalty
Grand Park Royal Cancun
Park Royal Beach
Grand Park Royal Cozumel
  Through Dec 22, 2021 3 days or less 2nt penalty
Dec 23, 2021 - Jan 2, 2022 10 days or less Full penalty
Grand Sirenis   Through Oct 31, 2021 48hrs or less 1nt penalty
Grand Velas   Apr 11 - Jun 30, 2021 24hrs or less 1nt penalty
Jul 1 - Aug 14, 2021 3 days or less 1nt penalty
Aug 15 - Dec 18, 2021 24hrs or less 1nt penalty
Dec 19, 2021 - Jan 4, 2022 More than 120 days 2nt penalty
120 days or less Full penalty
Jan 5 - Apr 17, 2022 7 days or less 2nt penalty
Apr 18 - Jul 5, 2022 24hrs or less 1nt penalty
Jul 6 - Aug 4, 2022 3 days or less 1nt penalty
Aug 5 - Dec 18, 2022 24hrs or less 1nt penalty
Dec 19, 2022 - Jan 4, 2023 More than 120 days 2nt penalty
120 days or less Full penalty
Hard Rock Cancun Mar 11, 2020 - Dec 17,2021 Apr 5 - Jun 18, 2021 24hrs or less 1nt penalty
Jun 19 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 17, 2021 24hrs or less 1nt penalty
  Dec 18,2021 3 days or less 3nt penalty
Dec 19 - Dec 25, 2021 14 days or less Full penalty
Dec 26, 2021 - Jan 2, 2022 30 days or less Full penalty
Hard Rock Riviera Maya Mar 11, 2020 - Dec 17,2021 Apr 5 - Jul 15, 2021 24hrs or less 1nt penalty
Jul 16 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 17, 2021 24hrs or less 1nt penalty
  Dec 18 - Dec 25, 2021 24hrs or less 1nt penalty
Dec 26 - Jan 2, 2022 30 days or less Full stay
Hotel Xcaret Arte   Jun 1 - Jul 12, 2021 6 days or less Full Penalty
Jul 13 - Aug 16, 2021 13 days or less Full Penalty
Aug 17 - Dec 22, 2021 6 days or less Full Penalty
Dec 23, 2021 - Jan 2, 2022 29 days or less Full Penalty
Jan 3 - Apr 24, 2022 20 days or less Full Penalty
Apr 25 - Jul 10, 2022 6 days or less Full Penalty
Jul 11 - Aug 14, 2022 13 days or less Full Penalty
Aug 15 - Dec 22, 2022 6 days or less Full Penalty
Dec 23, 2022 - Jan 2, 2023 29 days or less Full Penalty
Hotel Xcaret Mexico   Jan 3 - Apr 11, 2021 20 days or less Full Penalty
Apr 12 - Jul 12, 2021 6 days or less Full Penalty
Jul 13 - Aug 16, 2021 13 days or less Full Penalty
Aug 17 - Dec 22, 2021 6 days or less Full Penalty
Dec 23, 2021 - Jan 2, 2022 29 days or less Full Penalty
Jan 3 - Apr 24, 2022 20 days or less Full Penalty
Apr 25 - Jul 10, 2022 6 days or less Full Penalty
Jul 11 - Aug 14, 2022 13 days or less Full Penalty
Aug 15 - Dec 22, 2022 6 days or less Full Penalty
Dec 23, 2022 - Jan 2, 2023 29 days or less Full Penalty
Iberostar   2021 3 days or less 1nt penalty
Krystal Grand   Mar 11 - Sept 30, 2021 2 days or less 1nt penalty
Oct 31 - Dec 22, 2021 3 days or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Majestic Elegance Costa Mujeres   Through Jan 2 2022 24hrs or less No penalty
Melia Resorts
Paradisus Resorts
  Through Dec 20, 2021 2 days or less 1nt penalty
Dec 21, 2021 - Jan 2, 2022 13 days or less Full penalty
Jan 3 - Apr 9, 2022 6 days or less 2nt penalty
Apr 10 - 17, 2022 13 days or less Full penalty
Apr 18 - Dec 22, 2022 2 days or less 1nt penalty
Dec 23, 2022 - Jan 3, 2023 13 days or less Full penalty
Oasis Hotels   Jan 3 - Dec 19, 2021 24hrs or less Full penalty
Dec 20, 2021 - Jan 3, 2022 21 days or les 2nts penalty
Ocean by H10 Hotels   Through Dec 22, 2021 24hrs or less No penalty
Dec 23, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
Oleo Cancun Jan 1 - May 31, 2021 Through May 31, 2021 24hrs or less Full penalty
Jun 1, 2021 - Onwards Jun 1 - Jul 10, 2021 7 days or less Full penalty
Jul 11 - Aug 14, 2021 14 days or less Full penalty
Aug 15 - Dec 22, 2021 7 days or less Full penalty
Dec 23, 2021 - Jan 2, 2022 21 days or less Full penalty
Omni Cancun   Through Jun 30, 2021 3 days or less 1nt penalty
Jul 1 - Aug 7, 2021 7 days or less 1nt penalty
Aug 8 - Nov 18, 2021 3 days or less 1nt penalty
Nov 19 - 27, 2021 14 days or less 2nt penalty
Nov 28 - Dec, 17, 2021 3 days or less 1nt penalty
Dec 18, 2021 - Jan 1, 2022 30 days or less Full penalty
Jan 2 - Apr 16, 2022 14 days or less 2nt penalty
Apr 17 - Jun 30, 2022 3 days or less 1nt penalty
Jul 1 - Aug 13, 2022 14 days or less 2nt penalty
Aug 14 - Nov 18, 2022 3 days or less 1nt penalty
Nov 19 - Nov 26, 2022 14 days or less 2nt penalty
Nov 27 - Dec 15, 2022 3 days or less 1nt penalty
Dec 16, 2022 - Jan 1, 2023 30 days or less Full penalty
Jan 2 - Jan 31, 2023 7 days or less 1nt penalty
Palace
Le Blanc
  Apr 5 - Jun 21, 2021 4 days or less 1nt penalty
Jun 22 - Aug 21, 2021 21 days or less 3nt penalty
Aug 22 - Nov 23, 2021 4 days or less 1nt penalty
Nov 22 - Nov 28, 2021 21 days or less 3nt penalty
Nov 29 - Dec 23, 2021 4 days or less 1nt penalty
Dec 24 - Jan 3, 2022 21 days or less 3nt penalty
Palmaia - The House of AiA   Through Dec 20, 2021 24hrs or less Full penalty
Dec 21, 2021 - Jan 1, 2022 60 days or less Full penalty
Panama Jack
Hilton
Hyatt
Apr 13, 2020 - Jun 30, 2021 Through Dec 20, 2022 24hrs or less Full penalty
Dec 25, 2021 - Jan 1, 2022 30 days or less Full penalty
Feb 17 - 21, 2022 14 days or less Full penalty
Apr 7 - 17, 2022 14 days or less Full penalty
Jul 1, 2021 - Onwards Through Dec 23, 2021 14 days or less Full Penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Feb 16, 2022 14 days or less Full penalty
Feb 17 - Feb 21, 2022 30 days or less Full penalty
Feb 22 - Apr 6, 2022 14 days or less Full penalty
Apr 7 - Apr 17, 2022 30 days or less Full penalty
Apr 18 - Dec 23, 2022 14 days or less Full penalty
Dec 24, 2022 - Jan 3, 2023 30 days or less Full penalty
Princess Resorts Booked by May 1, 2021 Through Dec 22 , 2021 24hrs or less 3nt penalty
  Dec 23, 2021 - Jan 1, 2022 24hrs or less 1nt penalty
Reef Coco Beach
The Reef Playacar
The Reef 28
  Through Dec 23, 2021 24hrs or less 1nt penalty
Dec 24, 2021 - Jan 2, 2022 7 days or less 3nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Sandos Cancun
Sandos Caracol Eco
Sandos Playacar
  Through Dec 20, 2021 24hrs or less Full penalty
Dec 21, 2021 - Jan 2, 2022 21 days or less Full penalty
Seadust   Mar 11 - 26, 2021 48hrs or less 1nt penalty
Mar 27 - Apr 11, 2021 7 days or less 2nt penalty
Apr 12 - Jul 8, 2021 48hrs or less 1nt penalty
Jul 9 - Aug 15, 2021 7 days or less 2nt penalty
Aug 16 - Dec 21, 2021 48hrs or less 1nt penalty
Dec 22, 2021 - Jan 1, 2022 14 days or less 2nt penalty
Temptation Cancun
The Tower by Temptation
Booked by Apr 28, 2021 Through Dec 22, 2021 72hrs or less 1nt penalty
Apr 29, 2021 - Onwards Dec 23, 2021 - Jan 3, 2022 7 days or less Full penalty
UNICO 20°87° Mar 11, 2020 - Dec 17,2021 Apr 5 - Dec 17, 2021 24hrs or less 1nt penalty
  Dec 18 - Dec 25, 2021 5 days or less 1nt penalty
Dec 26, 2021 - Jan 1, 2022 30 days or less Full penalty
Valentin Imperial   Through Dec 23, 2021 48hrs or less 50% of stay
Dec 24, 2021 - Jan 1, 2022 14 days or less Full penalty
Viva Wyndham   2021 3 days or less 1nt penalty [2nt penalty for 8nts+]
Costa Rica Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Planet Hollywood   2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
Dreams Resorts Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Fiesta Resort All Inclusive   Through Apr 3, 2021 7nts or less 3nt penalty
Apr 4 - Dec 20, 2021 3 days or less 1nt penalty
Dec 21, 2021 - Jan 1, 2022 10 days or less 3nt penalty
Hotel Villas Playa Samara   Through Dec 21, 2021 30 - 7 days 50% of stay
6 days or less Full penalty
Dec 22, 2021 - Jan 1, 2022 30 - 15 days 50% of stay
14 days or less Full penalty
Margaritaville Beach Resort   Through Dec 19, 2021 72hrs or less 1nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Secrets Resorts Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Tabacon Thermal Resort   Through Dec 17, 2021 7 days or less 1nt penalty
Dec 18, 2021 - Jan 2, 2022 Prior to Sep 1, 2021 1nt penalty
Sep 1, 2021 - Onward Full penalty
Curacao Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Avila   Through Dec 24, 2021 14 days or less 50% of stay
Dec 25 - Dec 31, 2021 15 days or less Full penalty
Curacao Marriott   Jan 4 - Apr 21, 2021 7 days or less 1nt penalty
Jan 5 - Dec 19, 202 72hrs or les 1nt penalty
Dec 20 - Jan 2, 2022 30 days or less 1nt penalty
Jan 3 - Apr 17, 2022 7 days or less 1nt penalty
Apr 18 - Dec 20, 2022 72hrs or less 1nt penalty
Dec 21 - Jan 3, 2023 30 days or less 1nt penalty
Renaissance Curacao   Through Dec 22, 2021 24hrs or less No penalty
Dec 23 - 31, 2021 3 days or less Full penalty
Grenada Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Royalton Grenada   2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
Calabash Luxury   Through Dec 21, 2021 6 days or less Full penalty
Dec 22, 2021 - Jan 2, 2022 21 days or less Full penalty
Coyaba   Through Apr 8, 2021 14 days or less 3nt penalty
Apr 9, 2021 - Jan 2, 2022 7 days or less 2nt penalty
Mount Cinnamon   Through Dec 19, 2021 72hrs or less Full penalty
Dec 20, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Apr 30, 2022 14 days or less Full penalty
Jamaica Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Royalton
Hideaway at Royalton
Grand Lido
  2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
Azul Beach Resort Negril Mar 9, 2020 - May 31, 2021 Through Dec 31, 2021 More than 24hrs No penalty
Jun 1, 2021 - Onwards Through Dec 20, 2021 24hrs or less 2nt penalty
Dec 21, 2021 - Jan 4, 2022 24hrs or less Full penalty
Breathless Resorts
Secrets Resorts
Zoetry Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
CocoLaPalm a Seaside Resort   Dec 20, 2020 - Apr 13, 2021 2 days or less 2nt penalty
Apr 14 - Dec 19, 2021 24hrs or less 2nt penalty
Dec 20, 2021 - Jan 2, 2022 13 days or less 2nt penalty
Couples Resorts   Through Sep 30, 2021 24hrs or less Full penalty
Oct 1, 2021 - Onward 14 days or less Full penalty
Deja Resort   2021 24hrs or less No penalty
Excellence Oyster Bay   2021 More than 24hrs No penalty
Fun Holiday   2021 48hrs or less 1nt penalty
Grand Palladium Jamaica
Grand Palladium Lady Hamilton
Booked by Aug 31, 2021 Jan 3 - Dec 23, 2021 24hrs or less 1nt penalty
  Dec 24, 2021 - Jan 1, 2022 14 days or less Full penalty
Hedonism II   Jan 2, 2021 - Jan 2, 2022 7 days or less Full penalty
8 - 15 days $200 per person
16 - 30 days $150 per person
31 - 44 days $100 per person
More than 45 days No penalty
Hilton
Hyatt
Jewel
Apr 13, 2020 - Jun 30, 2021 Through Dec 20, 2022 24hrs or less Full penalty
Dec 25, 2021 - Jan 1, 2022 30 days or less Full penalty
Feb 17 - 21, 2022 14 days or less Full penalty
Apr 7 - 17, 2022 14 days or less Full penalty
Jul 1, 2021 - Onwards Through Dec 23, 2021 14 days or less Full Penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Feb 16, 2022 14 days or less Full penalty
Feb 17 - Feb 21, 2022 30 days or less Full penalty
Feb 22 - Apr 6, 2022 14 days or less Full penalty
Apr 7 - Apr 17, 2022 30 days or less Full penalty
Apr 18 - Dec 23, 2022 14 days or less Full penalty
Dec 24, 2022 - Jan 3, 2023 30 days or less Full penalty
Holiday Inn Resort   Through Dec 22, 2021 24hrs or less 2nt penalty
Dec 23, 2021 - Jan 1, 2022 7 days or less Full penalty
Iberostar   2021 3 days or less 1nt penalty
Legends Beach Hotel
Samsara Cliff Hotel
  Jan 1 - Oct 31, 2021 24hrs or less 1nt penalty
Nov 1 - Dec 21, 2021 48hrs or less Full penalty
Dec 22, 2021 - Jan 1, 2022 21 day or less Full penalty
Jan 2 - Oct 31, 2022 48hrs or less Full penalty
Melia Braco Village   Jan 3 - Apr 10, 2021 7 days - 3 days 2nt penalty
2 days or less Full penalty
Apr 11 - Dec 22, 2021 2 days 1nt penalty
24hrs or less Full penalty
Dec 23, 2021 - Jan 3, 2022 21 days or les Full penalty
Moon Palace   Apr 5 - Jun 21, 2021 4 days or less 1nt penalty
Jun 22 - Aug 21, 2021 21 days or less 3nt penalty
Aug 22 - Nov 23, 2021 4 days or less 1nt penalty
Nov 22 - Nov 28, 2021 21 days or less 3nt penalty
Nov 29 - Dec 23, 2021 4 days or less 1nt penalty
Dec 24 - Jan 3, 2022 21 days or less 3nt penalty
Ocean by H10 Hotels   Through Dec 22, 2021 24hrs or less No penalty
Dec 23, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Royal Decameron Resorts   Through Oct 31, 2021 24hrs or less 1nt penalty
Nov 1, 2021 - Jan 4, 2022 72hrs or less 3nt penalty
Seagarden Beach   Through Dec 19, 2021 48hrs or less 2nt penalty
Dec 20, 2021 - Jan 3, 2022 7 days or less 2nt penalty
Sunset Resorts   2021 Prior to arrival No penalty
Los Cabos Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Breathless Resorts
Secrets Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Dreams Resorts Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Grand Fiesta Americana   Jan 4 - Dec 23, 2021 Day of arrival before 7pm ET 1nt penalty
Dec 24, 2021 - Jan 2, 2022 14 days or less Full penalty
Hard Rock Los Cabos Mar 11, 2020 - Dec 17, 2021 Apr 5 - Jul 10, 2021 24hrs or less 1nt penalty
Jul 11 - Aug 15, 2021 24hrs or less 2nt penalty
Aug 16 - Dec 17, 2021 24hrs or less 1nt penalty
  Dec 18, 2021 3 days or less 1nt penalty
Dec 19 - Dec 25, 2021 14 days or less 3nt penalty
Dec 26, 2021 - Jan 2, 2022 30 days or less Full penalty
Hyatt Ziva Apr 13, 2020 - Jun 30, 2021 Through Dec 20, 2022 24hrs or less Full penalty
Dec 25, 2021 - Jan 1, 2022 30 days or less Full penalty
Feb 17 - 21, 2022 14 days or less Full penalty
Apr 7 - 17, 2022 14 days or less Full penalty
Jul 1, 2021 - Onwards Through Dec 23, 2021 14 days or less Full Penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Feb 16, 2022 14 days or less Full penalty
Feb 17 - Feb 21, 2022 30 days or less Full penalty
Feb 22 - Apr 6, 2022 14 days or less Full penalty
Apr 7 - Apr 17, 2022 30 days or less Full penalty
Apr 18 - Dec 23, 2022 14 days or less Full penalty
Dec 24, 2022 - Jan 3, 2023 30 days or less Full penalty
Krystal Grand   Feb 16 - Mar 26, 2021 3 days or less 1nt penalty
Mar 27 - Apr 3, 2021 3 days or less Full penalty
Apr 4 - Jun 5, 2021 3 days or less 1nt penalty
Jun 6 - Aug 14, 2021 3 days or less 2nt penalty
Aug 15 - Dec 22, 2021 3 days or less 1nt penalty
Dec 23 - Dec 31, 2021 21 days or less Full penalty
Le Blanc   Apr 5 - Jun 21, 2021 4 days or less 1nt penalty
Jun 22 - Aug 21, 2021 21 days or less 3nt penalty
Aug 22 - Nov 23, 2021 4 days or less 1nt penalty
Nov 22 - Nov 28, 2021 21 days or less 3nt penalty
Nov 29 - Dec 23, 2021 4 days or less 1nt penalty
Dec 24 - Jan 3, 2022 21 days or less 3nt penalty
Marquis   Jan 2 - Dec 23, 2021 2 - 1 days 1nt penalty
24hrs or less Full penalty
Dec 24, 2021 - Jan 1, 2022 14 days or less Full penalty
Nobu Los Cabos Mar 11, 2020 - Dec 17, 2021 Apr 5 - Dec 17, 2021 24hrs or less 1nt penalty
  Dec 18 - Dec 23, 2021 7 days or less 1nt penalty
Dec 24, 2021 - Jan 2, 2022 45 days or less Full penalty
Paradisus   May 1 - Dec 20, 2021 2 days or less 1nt penalty
Dec 21, 2021 - Jan 2, 2022 13 days or less Full penalty
Jan 3 - Apr 9, 2022 6 days or less 2nt penalty
Apr 10 - 17, 2022 13 days or less Full penalty
Apr 18 - Dec 22, 2022 2 days or less 1nt penalty
Dec 23, 2022 - Jan 3, 2023 13 days or less Full penalty
Pueblo Resorts   Jan 3 - Dec 22, 2021 2 days or less 2nt penalty
Dec 23, 2021 - Jan 1, 2022 14 days or less 3nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Royal Decameron   Through Oct 31, 2021 24hrs or less 1nt penalty
Nov 1, 2021 - Jan 4, 2022 72hrs or less 3nt penalty
Royal Solaris   Through Dec 17, 2021 24hrs or less 1nt penalty
Dec 18, 2021 - Jan 1, 2022 3 days or less 3nt penalty
Sandos Finisterra   Through Dec 20, 2021 24hrs or less Full penalty
Dec 21, 2021 - Jan 2, 2022 21 days or less Full penalty
Villa del Palmar   Feb 16 - Mar 28, 2021 24hrs or less 1nt penalty
Mar 29 - Apr 4, 2021 7 days or less 2nt penalty
Apr 5 - Jun 30, 2021 24hrs or less 1nt penalty
Jul 1 - 4, 2021 7 days or less 2nt penalty
Jul 5 - Nov 24, 2021 24hrs or less 1nt penalty
Nov 25 - 28, 2021 7 days or less 2nt penalty
Nov 29 - Dec 20, 2021 24hrs or less 1nt penalty
Dec 21, 2021 - Jan 2, 2022 21 days or less 4nt penalty
Panama Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Buenaventura Resort   Through Oct 31, 2021 21 - 15 days 1nt penalty
14 - 7 days 50% of stay
6 days or less Full penalty
Dreams Playa Bonita Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1 - Dec 23, 2021 3 days or less 1nt penalty
Dec 24, 2021 - Jan 2, 2022 3 days or less 2nt penalty
Westin Playa Bonita   Through Apr 15, 2021 7 days or less 3nt penalty
Apr 16 - Dec 19, 2021 3 days or less 1nt penalty
Puerto Plata Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Be Live Marien Booked by Jan 31, 2021 2021 More than 24hrs 1nt penalty
24 hours or less Full penalty
Feb 1, 21 - Onwards Through Apr 4, 2021 1 - 6 days 3nt penalty
24 hours or less Full penalty
Apr 5 - Jun 30, 2021 1 - 2 days 1nt penalty
24 hours or less 3nt penalty
Jul 1 - Aug 24, 2021 1 - 6 days 3nt penalty
24 hours or less Full penalty
Aug 25 - Oct 31, 2021 1 - 2 days 1nt penalty
24 hours or less 3nt penalty
Emotions Booked by Jun 30, 2021 Through Oct 31, 2021 24hrs or less 1nt penalty
  Nov 1 - Dec 21, 2021 2 days or less 1nt penalty
Dec 22, 2021 - Jan 1, 2022 4 - 10 days 1nt penalty
3 days or less Full penalty
Iberostar   2021 3 days or less 1nt penalty
Sunscape Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
  Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Puerto Vallarta &
Riviera Nayarit Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Dreams Resorts
Now Resorts
Sunscape Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Fiesta Americana
Grand Fiesta Americana
  Jan 4 - Dec 23, 2021 Day of arrival before 7pm ET 1nt penalty
Dec 24, 2021 - Jan 2, 2022 14 days or less Full penalty
Grand Palladium Vallarta Booked by Aug 31, 2021 Jan 3 - Dec 23, 2021 24hrs or less 1nt penalty
  Dec 24, 2021 - Jan 1, 2022 48hrs or less 1nt penalty
Grand Park Royal   Through Dec 22, 2021 3 days or less 2nt penalty
Dec 23, 2021 - Jan 2, 2022 10 days or less Full penalty
Hard Rock Vallarta Mar 11, 2020 - Dec 17, 2021 Apr 5 - Jul 8, 2021 24hrs or less 1nt penalty
Jul 9 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Sep 15, 2021 24hrs or less 1nt penalty
Sep 16 - Sept 18, 2021 24hrs or less 2nt penalty
Sept 19 - Nov 18, 2021 24hrs or less 1nt penalty
Nov 19 - Nov 20, 2021 24hrs or less 2nt penalty
Nov 21 - Dec 17, 2021 24hrs or less 1nt penalty
  Dec 18 - Dec 23, 2021 5 days or less 1nt penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Hyatt Ziva Apr 13, 2020 - Jun 30, 2021 Through Dec 20, 2022 24hrs or less Full penalty
Dec 25, 2021 - Jan 1, 2022 30 days or less Full penalty
Feb 17 - 21, 2022 14 days or less Full penalty
Apr 7 - 17, 2022 14 days or less Full penalty
Jul 1, 2021 - Onwards Through Dec 23, 2021 14 days or less Full Penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Feb 16, 2022 14 days or less Full penalty
Feb 17 - Feb 21, 2022 30 days or less Full penalty
Feb 22 - Apr 6, 2022 14 days or less Full penalty
Apr 7 - Apr 17, 2022 30 days or less Full penalty
Apr 18 - Dec 23, 2022 14 days or less Full penalty
Dec 24, 2022 - Jan 3, 2023 30 days or less Full penalty
Marival Armony
Marival Emotions
  Apr 1 - Jun 30, 2021 24hrs or less 3nt penalty
Jul 1 - Aug 31, 2021 14 days or less 3nt penalty
Sep 1 - Dec 16, 2021 14 days or less 2nt penalty
Dec 17, 2021 - Jan 5, 2022 45 days or less 3nt penalty
Marival Distinct   Apr 1 - Jun 30, 2021 24hrs or less 3nt penalty
Jul 1 - Aug 31, 2021 14 days or less 3nt penalty
Sep 1 - Dec 16, 2021 14 days or less 2nt penalty
Dec 17, 2021 - Jan 5, 2022 60 days or less Full penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Secrets Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Punta Cana &
La Romana Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Royalton
Hideaway
  2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
Be Live Canoa
Be Live Punta Cana
Booked by Jan 31, 2021 2021 More than 24hrs 1nt penalty
24 hours or less Full penalty
Feb 1, 21 - Onwards Through Apr 4, 2021 1 - 6 days 3nt penalty
24 hours or less Full penalty
Apr 5 - Jun 30, 2021 1 - 2 days 1nt penalty
24 hours or less 3nt penalty
Jul 1 - Aug 24, 2021 1 - 6 days 3nt penalty
24 hours or less Full penalty
Aug 25 - Oct 31, 2021 1 - 2 days 1nt penalty
24 hours or less 3nt penalty
Breathless Resorts
Secrets Resorts
Zoetry Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Catalonia Resorts Apr 13 - May 15, 2021 Through Jun 30, 2021 24hrs or less 1nt penalty
  Jul 1, 2021 - Jan 2, 2022 7 days or less 2nt penalty
Dreams Resorts
Now Resorts
Sunscape Resorts
Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Mar 27 - Apr 3, 2021 24hrs or less Full penalty
Apr 4 - Jun 5, 2021 24hrs or less 1nt penalty
Jun 6 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
Emotions Booked by Jun 30, 2021 Through Oct 31, 2021 24hrs or less 1nt penalty
  Nov 1 - Dec 21, 2021 2 days or less 1nt penalty
Dec 22, 2021 - Jan 1, 2022 4 - 10 days 1nt penalty
3 days or less Full penalty
Excellence El Carmen
Excellence Punta Cana
Finest Punta Cana
  2021 More than 24hrs No penalty
Grand Palladium Hotels
TRS Hotels
Booked by Aug 31, 2021 Jan 3 - Dec 23, 2021 24hrs or less 1nt penalty
  Dec 24, 2021 - Jan 1, 2022 14 days or less Full penalty
Hard Rock Punta Cana Mar 11, 2020 - Dec 17, 2021 Apr 5 - Apr 29, 2021 24hrs or less 1nt penalty
Apr 30 - May 1, 2021 24hrs or less 2nt penalty
May 2 - Jun 13, 2021 24hrs or less 1nt penalty
Jun 14 - Aug 10, 2021 24hrs or less 2nt penalty
Aug 11 - Aug 12, 2021 24hrs or less 1nt penalty
Aug 13 - Aug 14,2021 24hrs or less 2nt penalty
Aug 15 - Dec 17,2021 24hrs or less 1nt penalty
  Dec 18,2021 3 days or less 1nt penalty
Dec 19 - Dec 26, 2021 14 days or less Full Penalty
Dec 27, 2021 - Jan 1,2022 45 days or less Full Penalty
Hilton
Hyatt
Sanctuary
Apr 13, 2020 - Jun 30, 2021 Through Dec 20, 2022 24hrs or less Full penalty
Dec 25, 2021 - Jan 1, 2022 30 days or less Full penalty
Feb 17 - 21, 2022 14 days or less Full penalty
Apr 7 - 17, 2022 14 days or less Full penalty
Jul 1, 2021 - Onwards Through Dec 23, 2021 14 days or less Full Penalty
Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Jan 3 - Feb 16, 2022 14 days or less Full penalty
Feb 17 - Feb 21, 2022 30 days or less Full penalty
Feb 22 - Apr 6, 2022 14 days or less Full penalty
Apr 7 - Apr 17, 2022 30 days or less Full penalty
Apr 18 - Dec 23, 2022 14 days or less Full penalty
Dec 24, 2022 - Jan 3, 2023 30 days or less Full penalty
Iberostar   2021 3 days or less 1nt penalty
Live Aqua Beach Resort   Jan 4 - Dec 23, 2021 Day of arrival before 7pm ET 1nt penalty
Dec 24, 2021 - Jan 2, 2022 14 days or less Full penalty
Lopesan Costa Bavaro and Adults Only Club   Through Dec 23, 2021 3 days or less 1nt penalty
Dec 24 - 31, 2021 7 days or less 2nt penalty
Majestic Resorts   Through Jan 2 2022 24hrs or less No penalty
Melia Resorts
Paradisus Resorts
[Dominican Republic properties]
  Through Dec 20, 2021 6 days or less 1nt penalty
Dec 21, 2021 - Jan 2, 2022 29 days or less Full penalty
Jan 3 - Apr 9, 2022 2 days or less 1nt penalty
Apr 10 - 17, 2022 6 days or less Full penalty
Apr 18 - Dec 22, 2022 6 days or less 1nt penalty
Dec 23, 2022 - Jan 3, 2023 29 days or less Full penalty
Nickelodeon Mar 9, 2020 - May 31, 2021 Through Dec 31, 2021 More than 24hrs No penalty
Jun 1, 2021 - Onwards Through Dec 20, 2021 24hrs or less 2nt penalty
Dec 21, 2021 - Jan 4, 2022 24hrs or less Full penalty
Ocean by H10 Hotels   Through Dec 22, 2021 24hrs or less No penalty
Dec 23, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
Princess Resorts Booked by May 1, 2021 Through Dec 22 , 2021 24hrs or less 3nt penalty
  Dec 23, 2021 - Jan 1, 2022 24hrs or less 1nt penalty
RIU Hotels &
Resorts
  Through Oct 31, 2021 24hrs or less No penalty
Nov 1, 2021 - Apr 30, 2022 24hrs or less 1nt penalty
Vista Sol   Through Dec 31, 2021 48hrs or less No penalty
Viva Wyndham   2021 3 days or less 1nt penalty
[2nt penalty for 8nts+]
Saint Lucia Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Royalton
Hideaway at Royalton
Mystique
Starfish
  2021 48hrs or less 1nt penalty
Apr 1 - 4, 2021 &
Dec 24, 2021 - Jan 8, 2022
14 days or less 2nt penalty
BodyHoliday Booked by May 31, 2021 Through Aug 31, 2021 7 days or less 3nt penalty
Sep 1 - Dec 19, 2021 14 days or less 3nt penalty
  Dec 20, 2021 - Jan 8, 2022 52 - 42 days 25% of stay
41 - 28 days 50% of stay
27 - 14 days 75% of stay
13 - 7 days 90% of stay
6 days or less Full penalty
Calabash Cove   Through Jan 5, 2022 45 days - 15 days 3nt penalty
14 days or less Full penalty
Ladera   Through Jan 3, 2022 21 days or less Full penalty
The Landings Jun 1 - Jul 18, 2021 Through Dec 20, 2021 3 days or less Full penalty
Dec 21, 2021 - Jan 2, 2022 60 days or less Full penalty
Jul 19 - Onwards Through Dec 20, 2021 7 days or less 50% of stay
Dec 21, 2021 - Jan 2, 2022 120 - 91 days 50% of stay
90 days or less Full penalty
Marigot Bay   Through Dec 19, 2021 21 days or less Full penalty
Dec 20, 2021 - Jan 5, 2022 Oct 1, 2021 - Onwards Full penalty
Rendezvous Resort Booked by May 31, 2021 Through Aug 31, 2021 7 days or less 3nt penalty
Sep 1 - Dec 19, 2021 14 days or less 3nt penalty
  Dec 20, 2021 - Jan 8, 2022 56 - 42 days 25% of stay
41 - 28 days 50% of stay
27 - 14 days 75% of stay
13 - 7 days 90% of stay
6 days or less Full penalty
St. James's Club Jun 12, 20 - Dec 24, 2021 Through Jan 2, 2022 7 days or less 3nt penalty
  Dec 25, 2021 - Jan 1, 2022 &
Feb 1 - 28, 2022
30 days or less Full penalty
Ti Kaye Resort and Spa   Through Dec 15, 2021 14 days or less 2nt penalty
Dec 16, 2021 - Jan 2, 2022 44 - 30 days 1nt penalty
29 - 7 days 3nt penalty
7 days or less Full penalty
Windjammer Landing   Through Apr 15, 2021 14 days or less 3nt penalty
Apr 16 - Dec 18, 2021 7 days or less 3nt penalty
Dec 19, 2021 - Jan 2, 2022 90 days or less Full penalty
St. Maarten &
St. Martin Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Divi Little Bay Booked by Apr 15, 2021 Apr 5, 2021 - Jan 2, 2022 24hrs or less 1nt penalty
Oyster Bay May 18 - Oct 31, 2021 Through Dec 17, 2021 7 days or less 50% of stay
Dec 18, 2021 - Jan 2, 2022 30 days or less Full penalty
Sonesta Maho
Sonesta Ocean Point
Booked by Jul 31, 2021 Through Dec 23, 2021 2 days or less Full penalty
  Dec 24, 2021 - Jan 2, 2022 30 days or less Full penalty
Secrets St. Martin Booked by Mar 23, 2021 Through Dec 22, 2021 More than 24hrs No penalty
Mar 23, 2021 - Onwards Feb 16 - Apr 3, 2021 24hrs or less 2nt penalty
Apr 4 - May 22, 2021 24hrs or less 1nt penalty
May 23 - Aug 14, 2021 24hrs or less 2nt penalty
Aug 15 - Dec 22, 2021 24hrs or less 1nt penalty
Dec 23 - Dec 31, 2021 45 days or less Full penalty
Jan 1 - Feb 16, 2022 3 days or less 2nt penalty
St. Thomas Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Bolongo Bay   Through Apr 30, 2021 7 days or less $600 USD
May 1 - Dec 24, 2021 3 days or less $600 USD
Dec 25 - Dec 31, 2021 14 days or less $600 USD
Turks &
Caicos Hotels
Booking Window
[if applicable]
Travel Window Cancel Window Estimated Penalty
Beach House
Blue Haven Resort
The Alexandra
  April 10 - Dec 22, 2021 7 days or less 50% of stay
Dec 23, 2021 - Jan 2, 2022 29 days or less Full penalty
Jan 3 - Dec 23, 2022 29 days or less 50% of stay
Dec 24, 2022 - Jan 1, 2023 29 days or less Full penalty
Jan 2 - Apr 14, 2023 29 days or less 50% of stay
The Palms Turks & Caicos Booked by Jun 24, 2021 Through Dec 23, 2021 3 days or less 3nt penalty
Jun 25 - Onwards Through Dec 19, 2021 10 days or less 3nt penalty
Dec 20, 2021 - Jan 3, 2022 90 days or less Full penalty
The Royal West Indies May 1 - Dec 1, 2021 Through - Dec 18, 2021 7 days or less Full penalty
Dec 19, 2021 - Jan 3, 2022 90 days or less Full penalty
The Sands at Grace Bay Booked by Jun 24, 2021 Through Dec 23, 2021 3 days or less 3nt penalty
Jun 25 - Onwards Through Dec 19, 2021 10 days or less 3nt penalty
Dec 20, 2021 - Jan 3, 2022 72 days or less Full penalty
Seven Stars Resort   Through Jun 30, 2021 3 days or less 3nt penalty
Jul 1 - Dec 23, 2021 30 days or less 3nt penalty
Dec 24 - Dec 31, 2021 90 - 61 days 50% of stay
60 days or less Full penalty
Jan 1, 2022 - Jan 2, 2022 30 days or less 3nt penalty
West Bay Club   Through Dec 22, 2021 7 day or less 50% of stay
Dec 22, 2021 - Jan 2, 2022 112 days or less Full penalty
Jan 3 - Mar 31, 2022 30 days or less 50% of stay
Apr 1 - Dec 21, 2022 14 days or less 50% of stay
Dec 22, 2022 - Jan 1, 2023 112 days or less Full penalty

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