Trip Protection
Insurance Plans to Safeguard Your Travel Experience
Protect your travel plans because the unexpected can happen. Vacation Express strongly recommends the purchase of travel protection. It is best to purchase one of our travel protection plans when your reservation is made. In order to do so, you must submit the premium payment for the Vacation Express Passenger Protection Plan [PPP] with your deposit/payment. The plan goes into effect the date your payment is received by Vacation Express and is non-refundable and non-transferable. Please note, reservations that include Reduced Deposit Plan [RDP] are not eligible for Passenger Protection Plan [PPP].
To cancel a booking with PPP, please call Vacation Express at 800.309.4717 prior to trip departure time as specified in each plan.
Listed below, please find a summary outline of the Passenger Protection Plan [PPP] and the protection offered by each. For more details on these plans, please see the link at the bottom of this page.
PASSENGER PROTECTION PLAN [PPP]
For hotel packages of 4 nights or less: $39.00 per adult and $29.00 per child*
For hotel packages of 5 nights or more: $59.00 per adult and $39.00 per child*
For flight and hotel packages of 4 nights or less: $69.00 per adult and $29.00 per child*
For flight and hotel packages of 5 nights or more: $89.00 per adult and $39.00 per child*
For charter flight-only packages of 4 nights or less: $69.00 per adult and $29.00 per child*
For charter flight-only packages of 5 nights or more: $89.00 per adult and $39.00 per child*
Part A: Provided by Vacation Express
Cancellations for any reason on the PPP Plan must be received by Vacation Express a minimum of 24 hours prior to original scheduled departure time as indicated in your travel documents. When you purchase the Vacation Express PPP, all applicable cancellation charges [not change fees] as per your Terms and Conditions contract will be refunded in the form of Vacation Express travel certificates [PPP Voucher] as follows: 1. Charter air packages and Land Only packages will receive the cost of the package, less the cost of PPP on a PPP voucher, which must be redeemed within one year from the original departure date. 2. Scheduled-Air packages will receive a PPP voucher for the cost of the land portion less the PPP fee. Clients will receive the airline ticket numbers [or paper tickets] and be advised of the ticket cost. Clients can use the cost of the airline ticket, less the airline change fee [usually $150 to $250 per ticket] to purchase a new ticket to: a] the same Vacation Express destination on same carrier, b] a different Vacation Express destination on same carrier, or c] any destination that the issuing carrier serves. If clients take option "c" they must contact the issuing airline directly for reservations.
VERY IMPORTANT — Scheduled-air tickets must be used by one year from original purchase date however some airlines may require that tickets be reissued within 60 days of original purchase date. Please check with your airline for their specific requirements. Any increases in the air or hotel price of rebooked vacations are the responsibility of the traveler. Travel certificates are issued in the original names of the passengers on the booking at the time of cancellation. The certificates are non-transferable and name changes will not be accepted. Any tickets that are booked in basic economy class cannot be changed, carry no residual value and are non-refundable. PPP can be repurchased when rebooking clients' vacation with the original PPP voucher. Under no circumstances does the PPP allow for a full or partial cash refund, nor is it extendible. Please note that the PPP provides limited post departure coverage as listed below.
Part B: Post Departure Coverage
Part B travel protection coverages are underwritten by Arch Insurance and are provided in excess of all other valid and collectible insurance or indemnity, and shall apply only after such other benefits have been paid. Benefits included are Trip Interruption, Accidental Death & Dismemberment [Air Flight Only], Medical Expense/Emergency Assistance, Missed Connection, Travel Delay, Baggage & Personal Affects and Baggage Delay.
IMPORTANT INFORMATION:
- Vouchers are issued in the original names of the passengers on the booking at the time of cancellation.
- The certificates are non-transferable and name changes will not be accepted.
- Clients have one year from original date of travel to use the voucher toward another package to any Vacation Express destination.
Please note: This policy may not be purchased after you have made final payment for your trip.
SCHEDULE OF BENEFITS for PPP
| Benefits | Maximum Benefit Amount |
|---|---|
| Part A ? Travel Arrangement Protection | |
| Trip Interruption | $1,000 |
| Occupancy Upgrade | $1,000 |
| Missed Connection | $1,000 |
| Trip Delay | $300 [$150/day] |
| Part B ? Travel Insurance Benefits | |
| Medical Expense/Emergency Assistance | $25,000 |
| Emergency Accident & Sickness Medical Expense | Included |
| Emergency Dental Treatment | $750 |
| Medical Evacuation and Repatriation of Remains | Included |
| Coverage For Your Belongings and Property of Others | |
| Baggage and Personal Effects | $1,000 |
| Per Item | $300 |
| Special Limitations Combined Maximum | $600 |
| Baggage Delay | $300 |
| Assistance | |
| 24/7 Worldwide Assistance Services | Included |
*Ages 2-12 are considered children with this plan
Notice to Minnesota, Missouri and New York Residents: Residents of the State of Minnesota, Missouri and New York are not required to purchase the Individual Passenger Protection Plan in order to purchase Vacation Express' Penalty Protection Plan Plus Benefit. Please contact your Vacation Express travel consultant for details.
For more details on this plan, please read https://vacationexpress.archinsurancesolutions.com/description-of-coverage.
Please Note: PPP is not available including, but not limited to, the following circumstances: on certain peak travel dates and with non-refundable hotel rates.
Please Note: Plan benefits, limits, and provisions may vary by state jurisdiction.
To review full plan details online, go to: https://vacationexpress.archinsurancesolutions.com/description-of-coverage. Benefits are administered by: Arch Insurance Solutions, Executive Plaza IV, 11350 McCormick Road, Suite 102, Hunt Valley, MD 21031.