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Group Terms & Conditions

Terms & Conditions for Group Bookings

 

DEPOSITS

Sunwing Airlines, Swift Air, LLC., Volaris, VivaAerobus and Allegiant Air $225 per person, plus any applicable hotel deposits.
Land only Package 30 rooms or less: $50 per person.
30 rooms or more: deposits varY.
Scheduled Air & Land Packages $100 minimum per person
Holiday Space $100 minimum NON-REFUNDABLE deposit per person, in addition to normal deposit requirements.
High Demand Dates Additional non-refundable deposits and/or final payment may be required in advance.
Early Booking Deals Some special hotel & air rates may require full payment in advance.

In addition to these deposits required by Vacation Express, hotels and scheduled airlines may require additional deposits.

FINAL PAYMENT

Final payment and names for all bookings are due 60 days prior to departure. In some cases, a second payment maybe required prior to this date, depending on the parameters of the separate air and hotel contracts.

Separate Hotel/Air Contract - If a separate hotel/air contract is required, a second deposit and/or final payment may be required earlier than 60 days prior to departure.

COMPLIMENTARY PASSENGERS

Your group may qualify for complimentary rooms/seats depending on the hotel, dates and number of guests booked. This group-specific information will be outlined in a contract upon booking.

REDUCTIONS | LEISURE GROUPS

120 days or more
prior to departure
Land Only - Deposit refundable. Charter + Land - Charter Deposit NON-REFUNDABLE, Hotel Deposit refundable 100%. Scheduled Air - $100 NON-REFUNDABLE.
90-119 days
prior to departure
Land Only - 40% reduction with no penalty. If more than 40% is reduced $50 per person penalty.
Charter + Land - Charter Deposit NON-REFUNDABLE, Hotel at 40% reduction with no penalty. If more than 40% is reduced $75 per person penalty.
Scheduled Air - $100 NON-REFUNDABLE.
61-89 days
prior to departure
Deposit paid is NON-REFUNDABLE.
60 days prior to departure Final payment due.

*Exceptions apply for travel during high season and for larger size groups

REDUCTIONS | WEDDING GROUPS

90 days or more
prior to departure
Land Only - Deposit refundable.
Charter + Land - Charter Deposit NON-REFUNDABLE, Hotel Deposit refundable 100%.
Scheduled Air - $100 NON-REFUNDABLE.
60-89 days
prior to departure
Land Only - 40% reduction with no penalty. If more than 40% is reduced a $50 per person penalty applies.
Charter and Land - Charter Deposit NON-REFUNDABLE, Hotel at 25% reduction with no penalty. If more than 25% reduced a $75 per person penalty applies.
Scheduled Air - $100 NON-REFUNDABLE.
45 days
prior to departure
Final payment due (unless the hotel contract indicates otherwise).

**Once group is contracted, additional supplier charges and penalties may apply.

FULL GROUP CANCELLATIONS

61 days or more
prior to departure
$100 per person minimum.
60 days or less
prior to departure
100% NON-REFUNDABLE.
Scheduled Air & Land Bookings Separate cancellation restrictions apply.
Holiday Space or High Demand Dates,
61 days or more
prior to departure
100% deposit penalty.
Separate Hotel/Air Contract If a separate hotel/air contract is required, additional cancellation penalties may apply.

Please note that all terms are subject to change and will vary according to the supplier and size of the group. All group-specific details will be outlined in an official group contract.


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