Planet Hollywood Cancun Resort, Costa Mujeres

Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. A wide variety of rooms lets you customize your stay to your liking.

Vacation like a Star™ at the famed all-inclusive Planet Hollywood Cancun Resort. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Each room features 24-hour room service and a private balcony overlooking the stunning scenery around the resort. Soak in the ocean or opt for one of the four pools or lazy river. A variety of recreational activities ensures that you will never be bored during your stay.

Blue Diamond Resorts Earns Six Magellan Awards
We are delighted to share that Blue Diamond Resorts has recently received an impressive total of six Magellan Awards in 2023 from Travel Weekly. These accolades, including four Gold and two Silver distinctions, celebrate our exceptional contributions to the hospitality sector, which have only been made possible through the collaborative efforts we've undertaken. We have been recognized in various categories, emphasizing our commitment to delivering outstanding guest experiences, embracing technological innovation, executing successful marketing campaigns and providing top-tier accommodation options.

Among our celebrated resorts, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort – Adults Only, and Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort – Adults Only have particularly excelled. These resorts have set new standards in guest offerings, providing a wide array of activities, pioneering virtual experiences, offering luxurious accommodations, and implementing innovative concepts, all aimed at creating unforgettable vacation experiences for our mutual clients.

These innovative endeavors are reinforcing our presence in the all-inclusive market, a dedication mirrored by our upcoming openings in the Caribbean-Royalton CHIC Antigua and Hideaway at Royalton Blue Waters, An Autograph Collection All-Inclusive Resort –Adults Only. Your support and trust are the driving force behind our success, and we are excited about the future.

Upgrade to Star Class™
Star Class™ is a room category that provides guests with an enhanced experience, offering a carefully curated selection of premium products and services. Divided into three main areas, this exclusive offering ensures an indulgent stay, tailored to meet every guest's desires.

In-Room Experience
• Preferential room locations with the best views
• Welcome bottle of sparkling wine on the house uncorked by your Personal Agent
• Complimentary in-suite bottle of wine and a basket of fruits upon arrival
• In-suite selection of fine liquors
• Enhanced mini bar restocked daily
• In-suite coffee machine with specialty coffee pods
• Upgraded set of bathroom amenities
• Complimentary beach bag and slippers for you to take home as a special gift
• In-suite complimentary aromatherapy from The PH Spa
• Luxurious 100% pure fine cotton robes in your room
• Nightly turndown service for ultimate relaxation
• Exclusive 24/7 room service menu options
• Room Service priority delivery and timing delivery guarantee
• Thoughtfully chosen pillow selection from The PH Spa menu

Enhanced Food and Drink
• Curated selection of top tier spirits
• Endless lounge indulgence with a variety of snacks, appetizers and sweet treats
• Access to the private Star Class™ Lounge, a haven of elegance
• Exclusive beach area with bar-to-sun lounger waiter assistance

Tailor-Made Services
• Personalized Agent service for exceptional continuous assistance
• Beach Agent services and assistance from sunrise to sunset
• Instant messaging services with your Personal Agent
• Priority reservations at specialty restaurants
• Personalized and seamless check in and check out at the lounge
• Distinctive wrist bracelet for recognition and privileges
• One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*
• Access a variety of spa services at a preferential price of 20% off

*Complimentary access to hydrotherapy circuits is limited to one session per person per stay for customers over the age of 18 staying in the and Star Class™ categories. Star Class™ customers will continue to benefit from the exclusive preferential pricing on spa treatments and services that will remain as part of this premium level.

Signature Personal Agent Service
Experience the epitome of Vacation Like a Star™ with the signature Personal Agent Service. All Star Class™ guests are assigned with a dedicated butler throughout their stay. Trained in the highest levels of hospitality, your Personal Agent will turn your vacation into a once in a lifetime experience. Among many unthinkable curated services and assistance, your Personal Agents will never cease to amaze you.

• Exceptional concierge service for personalized guest assistance
• Tailored hotel information at your fingertips for a seamless stay
• Hassle-free dining with personalized assistance for restaurant reservations
• Effortless packing and unpacking of luggage for your convenience
• Instant Messaging and private chat through your mobile device
• Ironing service for one set of clothing per stay
• Professional polishing and shoe cleaning to maintain your polished appearance
• Delivery of ice to keep your beverages perfectly chilled
• Prepared hot tub with bubbles experience (exclusively available in upgraded room categories)
• Elevated service with a personal escort to the restaurant (reserved for upgraded room categories)
• Expert assistance in organizing special occasions such as birthday, anniversary, etc.

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CURRENT PROMOTIONS

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Booking Window: Now - Dec 31, 2026
Travel Window: Now - Dec 31, 2026
The following resort credits will be offered to new reservations with a minimum of 3 nights per room:

$500 USD Resort Credit

$100 towards room upgrade

2 x $50 credits towards spa treatments (valid on spa treatments 50 minutes or longer, can not be combined)

$30 towards PH Experiences (first excursion)

$20 towards PH Experiences (second excursion)

2 x $50 credits towards experience upgrades (including private dinners, mini-bar rider upgrade, cabanas and more)

$50 towards branded merchandise at PH Store (minimum purchase of $100)

4 x $25 credits towards wine and liquor purchases (not combinable)

Terms and Conditions: Resort Credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts, or promotions unless specifically indicated. Resort Credits are non-transferable, non-cumulative and cannot be held over for future stays. Promotion, prices, and applicable services are subject to change without prior notice. Promotion Restrictions: Resort Credits promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange, or compensatory stays. No Show Policy: No refunds will apply if a guest does not arrive for a scheduled service. No shows are charged at full price. Clients will be provided a booklet with the mentioned credits upon check-in.

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Hotel Updates

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Please note, effective February 1, 2024, the resort fee and Environmental Tax applicable at Planet Hollywood Cancun will be 33 Mexican Pesos per guest, per night or approx. $1.70 USD. This will be collected by the resort directly.

Royalton Resorts and Planet Hollywood Beach Resorts App
The app introduces an advanced feature called “Hassle-Free Reservation Dining,” allowing guests to easily make dining reservations directly from their mobile devices. This feature ensures that guests can secure their preferred dining times with minimal effort. For those staying in the exclusive Diamond Club™ and Star Class™ room categories, the app offers an enhanced “Butler Managed Priority Dining” option, accessible either through the app or via their personal butler.