Royalton CHIC Cancun, Cancun

The all-inclusive Royalton CHIC Cancun, An Autograph Collection Resort redefines vacation luxury. Royalton CHIC Cancun Resort's accommodations provide the most luxurious amenities, including rain showers and Royalton's signature Dream Bed, and its convenient location is in the heart of the popular nightlife of Cancun.

The beautiful, 16-story property Royalton CHIC Cancun is ready to delight! Located in the vibrant hotel zone, one of the standout vacation hotspots in the Caribbean, the all-inclusive Royalton CHIC Cancun Resort offers exceptional All-In Luxury® service, stylish architecture, six reservation-free restaurants, the world class Royal Spa, and Level 18 – Rooftop Cabana Lounge, rooftop pool, bar and restaurant.

In keeping with the Royalton brand, Royalton CHIC Cancun Resort offers the All-In Luxury® amenities, including USB charging ports, Bluetooth speakers, 24-hour room service and more, plus the Sports Event Guarantee™ and the All-In Connectivity for free Wi-Fi throughout the resort. Royalton CHIC Cancun also offers an exclusive Level 18 - Rooftop Cabana with a rooftop pool and a bar.

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Hotel Enhancement
Beginning June 1, 2026, an aesthetic and structural enhancement project will take place at the Level 18 pool area. The work is expected to be completed on Jully 17, 2026. All activities have been thoughtfully scheduled and managed to minimize disruption while maintaining the overall flow of the guest experience.

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Dining
All-In Luxury® extends beyond guests' rooms with reservation-free gourmet dining at 7 restaurants and at 6 bars where the cuisine and cocktails will treat even your tastebuds to vacation.

Sports Event Guarantee™
All the most popular sporting events will be available to watch on modern flat-screen televisions, so guests can keep up with the most important events while forgetting about everything else back at home.

Upgrade to Diamond Club™
Diamond Club™ is a room category that provides guests with an enhanced experience, offering a carefully curated selection of premium products and services. Divided into three main areas, this exclusive offering ensures an indulgent stay, tailored to meet every guest's desires.

In-Room Experience

Preferential room locations with the best views

Welcome bottle of sparkling wine on the house uncorked by your Butler

Complimentary in-suite bottle of wine and a basket of fruits upon arrival

In-suite selection of fine liquors

Enhanced mini bar restocked daily

In-suite coffee machine with specialty coffee pods

Upgraded set of bathroom amenities

Complimentary beach bag and slippers for you to take home as a special gift

In-suite complimentary aromatherapy from The Royal Spa

Luxurious 100% pure fine cotton robes in your room

Nightly turndown service for ultimate relaxation

Exclusive 24/7 room service menu options

Room Service priority delivery and timing delivery guarantee

Thoughtfully chosen pillow selection from The Royal Spa menu

Enhanced Food and Drink

Curated selection of top tier spirits

Endless lounge indulgence with a variety of snacks, appetizers and sweet treats

Access to the private Diamond Club™ Lounge, a haven of elegance

Private and upscale breakfast experience at a designated exclusive restaurant venue

Exclusive beach area with bar-to-sun lounger waiter assistance

Tailor-Made Services

Personalized Butler service for exceptional continuous assistance

Beach Butler services and assistance from sunrise to sunset

Instant messaging services with your personal Butler

Priority reservations at specialty restaurants

Personalized and seamless check in and check out at the lounge

Distinctive wrist bracelet for recognition and privileges

One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*

Access a variety of spa services at a preferential price of 20% off

*Complimentary access to hydrotherapy circuits is limited to one session per person per stay for customers over the age of 18 staying in the Diamond Club™ categories. Diamond Club™ customers will continue to benefit from the exclusive preferential pricing on spa treatments and services that will remain as part of this premium level.

Signature Butler Service
Experience the epitome of All-In Luxury® with signature Butler service. All Diamond Club™ guests are assigned with a dedicated Butler throughout their stay. Trained in the highest levels of hospitality, your personal Butler will turn your vacation into a once in a lifetime experience. Among many unthinkable curated services and assistance, the Butlers will never cease to amaze you.

Exceptional concierge service for personalized guest assistance

Tailored hotel information at your fingertips for a seamless stay

Effortless packing and unpacking of luggage for your convenience

Instant Messaging and private chat through your mobile device

Ironing service for one set of clothing per stay

Professional polishing and shoe cleaning to maintain your polished appearance

Delivery of ice to keep your beverages perfectly chilled

Prepared hot tub with bubbles experience (exclusively available in upgraded room categories)

Elevated service with a personal escort to the restaurant (reserved for upgraded room categories)

Expert assistance in organizing special occasions such as birthday, anniversary, etc.

Level 18 Rooftop Cabana Lounge
Experience the hottest daytime pool party in Cancun at Level 18 Rooftop Cabana Lounge. Located 18 stories above the Cancun Strip, this rooftop pool features a cabana serving up specialty cocktails and International cuisine at the Sky Restaurant and offers stunning panoramic views of the beach. This adults-only hangout is the perfect escape.
With themed parties all year long, including Toga, Pajama Party, Sailor, Neon World Party, Country Glam and Pink Party, there’s always fun to be had at Level 18 All Royalton guests have complimentary access to the Level 18 Rooftop Cabana Lounge pool area with soft drinks included.
Additional cost for food and alcoholic drinks.

Diamond Club guests receive complimentary access to the Level 18 Rooftop Cabana Lounge pool area and national drinks menu included.

Awards
Safety Award - Sansiconsult, 2019
Condé Nast Readers’ Choice Awards #19 resort in Eastern Mexico, 2020
Top Producer - Booking Traveler Review Awards, 2021
Travelife Gold Certified, 2021

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CURRENT PROMOTIONS

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Booking Window: Now - Dec 31, 2026
Travel Window: Now - Dec 31, 2026
The following resort credits will be offered to new reservations with a minimum of 3 nights per room:

Resort Discount Credits

$300 USD Value for Non-Diamond Club Rooms

$40 credit towards a Room Upgrade

2 x $25 C/X Culinary Experience Coupons

2 x $25 credit towards Spa Treatments

3 x $10 credit towards Royalton Excursions

3 x $15 credit towards Wine Purchases

$30 Special Package credit (anniversaries, birthdays, etc.)

$25 Beach Cabana credit

$30 Romantic Dinner credit

$600 USD Value for Diamond Club Rooms

$80 credit towards Room Upgrades

4 x $25 C/X Culinary Experience Coupons

4 x $25 credit towards Spa Treatments

$10 credit towards Royalton Excursions

$15 credit towards Royalton Excursions

$25 credit towards Royalton Excursions

4 x $20 credit towards Wine Purchases

2 x $15 credit towards Wine Purchases

2 x $25 Special Package credits (anniversaries, birthdays, etc.)

2 x $25 Beach Cabana credits

2 x $30 Romantic Dinner credits

Terms and Conditions: The following Resort Credits will be offered to new reservations with a minimum of 3 nights per room in Diamond Club™ (at the time of check-in). Resort Credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts, or promotions unless specifically indicated. Resort Credits are non-transferable, non-cumulative and cannot be held for future stays. Promotion, prices, and applicable services are subject to change without prior notice.Any lost or stolen Resort Credits will not be replaced. Resort Credits promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange, or compensatory stays. Clients will be provided a booklet with the mentioned credits upon check-in. All resort credits are in USD. Resort Credit coupons for Excursions must be redeemed directly through the Royalton Excursions desk and representatives. Promotion Restrictions: 1. Pay for one guest and get $25 discount on 2nd guest. 2.The Spa resort credit will be offered to new reservations with a minimum of 3 nights per room. Valid on beauty salon and Sspa treatments of 50 minutes or longer. 3. Valid on selected products. 4. Valid on first excursion, on selected products. 5. Valid on second excursion, on selected products. 6. Valid on third excursion, on selected products. No-Show Policy: No refunds will apply if a guest does not arrive for a scheduled service. No-shows are charged at full price.

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HOTEL UPDATES

Please note, effective February 1, 2024, the resort fee and Environmental Tax applicable at Adults Only, Royalton CHIC Cancun will be 76 Mexican Pesos per guest, per night or approx. $3.92 USD. This will be collected by the resort directly.