Rooms and Amenities at Dreams Natura Resort & Spa, Benito Juarez, Quintana Roo

All suites include two connected modern Preferred Club Junior Suite Ocean view rooms infused with elements of nature; one Preferred Club Junior suite with a king size bed connecting to the other suite which offers two double beds. To ensure your family’s comfort, each Preferred Club Junior Suite has a living area, marble bathroom with shower, double vanities, and private balcony with Ocean view. .

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom.
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with two double beds and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with tropical view.

One king bedroom or two double beds and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with partial ocean view.

Two double beds and spacious bathroom with vanity and shower. This room also includes a Smart TV, mini-bar and private balcony or terrace with ocean view.

One bedroom with two double beds and spacious bathroom with vanity and shower. This room also includes a Smart TV, mini-bar and private balcony or terrace with tropical view.

One king bed and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with ocean view.

One bedroom with one king bed and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with partial ocean view.

One bedroom with one king bed and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with direct access to a pool and tropical view.
*Please note this suite is only available for adults and guest 13 years and up.

One bedroom with one king bed and spacious bathroom with vanity and shower. This room also includes a sofa bed, Smart TV, mini-bar and private balcony or terrace with tropical view.

One bedroom with one king bed and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with tropical view.

One bedroom with two double beds and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with direct access to a pool and tropical view.
*Please note this suite is only available for adults and guest 13 years and up.

One king bed or two double beds and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with ocean view. All suites include two modern Junior Suite Ocean view rooms infused with elements of nature, one Junior Suite with a king size bed connecting to the other suite which offers two queen beds. To ensure your family's comfort, each Junior Suite has a living area, marble bathroom with shower, double vanities and private balcony with ocean views.

One bedroom with one king bed and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with ocean view. Hot tub on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with one king bed and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with partial ocean view. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with one king bed and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with partial ocean view. Hot tub on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with two double beds and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with ocean view. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with two double beds and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with direct access to a pool and tropical view.
*Please note this suite is only available for adults and guest 13 years and up.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with one king bed and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with direct access to a pool and tropical view.
*Please note this suite is only available for adults and guest 13 years and up.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with two double beds and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with ocean view. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with two double beds and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a large sofa. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with ocean view. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One King bed and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a large sofa. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with ocean front location. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with one king bed and spacious bathroom with vanity and shower with both rain and telephone shower heads. All king-bedded rooms also have a large sofa.This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace with beachfront views. Whirlpool on balcony/terrace. These suites are located on the ground floor and eight floor. The suite on the eight floor maybe connected with a Preferred Club Junior Suite Front view featuring two double beds.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with a king size bed and spacious bathroom with a vanity and shower. All rooms also have a large sofa. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with a king size bed and spacious bathroom with vanity and shower. All king-bedded rooms also have a large sofa. This room also includes a Smart TV, mini-bar, Bluetooth-connected speakers in the bathroom and private balcony or terrace. Whirlpool on balcony/terrace.

PREFERRED CLUB
All Preferred Club rooms offer the following additional amenities and services:

Preferential status and amenities:

• Preferred Club suites in premium locations with amazing resort side ocean views.
• Upgraded bath amenities
• Bathrobes and slippers
• Upgraded mini-bar service (refreshed daily)
• Pillow menu available upon request
• Complimentary newspaper in-suite (English or Spanish) upon request.
• Both rain shower and telephone shower heads
• Bluetooth connected speakers in the bathroom
• Daily maid and turn down service

Access to private Preferred Club Lounge:

• Special concierge service
• Personalized check-in and checkout
• Daily continental breakfast service
• Afternoon hot and cold hors d'oeuvres
• Exquisite desserts and fine liquors
• Complimentary business center

Exclusive dining privileges:

• Daily á la carte breakfast in Oceana or Portofino restaurant

Private Preferred Club beach area:

• Beachside waiter service
• Bali beds available (additional costs apply)
• Beach concierge service

Exclusive Preferred Club Adults Only Pool:

• Pool concierge service
• Poolside snacks
• Manatees Swim-up bar

Exclusive spa privileges:

• 25 min. back massage in a shiatsu chair at Dreams Spa*
• Additional 25% discount on spa treatments **

*One per person per stay (maximum for 2 guests, 16 years and older).

**Not combinable with any other promotions or offers.

One bedroom with two double beds and spacious bathroom with vanity and shower. All king-bedded rooms also have a sofa bed. This room also includes a Smart TV, mini-bar and private balcony or terrace with tropical view.