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Services and Facilities at Now Sapphire Riviera Cancun, Puerto Morelos, Riviera MayaServices and Facilities at Now Sapphire Riviera Cancun, Puerto Morelos, Riviera MayaServices and Facilities at Now Sapphire Riviera Cancun, Puerto Morelos, Riviera Maya

Services and Facilities at Now Sapphire Riviera Cancun, Puerto Morelos, Riviera Maya

Services & Facilities


3 Pool(s)1 Swim-Up Bar(s)Fitness Center/GymBeauty SalonSpaTour DeskOn-Property ShuttleATM MachineMoney ExchangeMedical Services AvailableLaundry/Dry Cleaning ServiceBeach/Pool ServicesGroup/Meeting FacilitiesGift Shop(s)Wedding ServicesChildren's wading pool

The Now Sapphire Riviera Cancun is a full service all-inclusive luxury resort offering guests of all ages an extraordinary array of upbeat day and nighttime activities including an incredible selection of dining options for every taste, water and land activities galore, all Junior Suite accommodations, a full service spa facility, a fully equipped fitness center, Explorer's Club for Kids, lighted tennis courts, four beautiful pools and a gorgeous reef-protected private beach.

Indoor/Outdoor Activities
*Family waterpark with waterslides (minimum height is 3 ft 6 inches or 1.1 m to ride the slides)
*Splash park for kids at Explorer's Club(COMING SOON)
*3 lovely pools including a Preferred Club adults-only pool and a children's wading pool
*Tennis/Tennis lessons ($)
*Beach and water volleyball
*Beach soccer
*Board games
*Big screen movies on the beach
*Golf ($)
*Theme nights

Water Sports
*Hobie cats
*Water aerobics
*Water polo
*Scuba lessons in the pool
*Snorkeling ($)

Exceptional Accommodations
The beautiful accommodations at Now Sapphire Riviera Cancun are spread among 14 bungalows with 496 spacious Jr. Suites. Each of the Jr. Suites has a private terrace, with a view of either the Caribbean Sea, the beautiful swimming pools or the resort's lush tropical gardens.

The resort offers four specially designed suites for disabled guests.

Upgrade to Preferred Club
The Preferred Club section at Now Sapphire Riviera Cancun offers a special environment for guests looking for just a bit more in the way of extra luxury - with exclusive additional services. Below you will find just some of the services and benefits that you can enjoy during your stay.

Preferred Club Lounge
Continental breakfast
Hor's d'oeuvres
Tea time
International and domestic open bar
Daily newspapers along with books, magazines and table games
Free internet access

On Hotel Grounds and for Preferred Club guests Only
A private pool for adults only, with bar service, sun beds and palapas for your convenience.
Exclusive beach area with bar service and palapas.

Other Preferred Club Benefits
Personalized Butler Service by request (menu available in your suite).
Pillow Menu - Different types and aromas (menu available in your suite).
Daily newspaper delivery to your suite.
Breakfast and lunch a la carte at Capri Restaurant.
Mini-bar with miniature bottles of rum, vodka and whiskey.
Tennis reservations.
Money exchange.

Shopping Tours
To Cancun Monday through Saturday from 10 am to 3 pm.
Reservations must be made 24 hours in advance for Shopping Tour.

Pamper Yourself! Stay in Shape
A beautiful spa and beauty center with separate areas for men and women features two Jacuzzis, beauty salon, massage and body treatment rooms, saunas, steam rooms and Turkish bath. The spa features a relaxation area and a wide assortment of body and facial treatments in elegantly appointed private rooms. Additional fees apply for all beauty services and spa treatments. The fitness center features state-of-the-art cardio equipment including steppers, training bikes, stairmasters and a weight center.

Groups and Meeting Facilities
Now Sapphire specializes in operating complex meetings and incentive programs.

  • 8,295 sq. ft. of flexible meeting space that can accommodate up to 860 guests
  • Four individual climate-controlled ballrooms
  • Infinite possibilities for themed events in unique locations throughout the property
  • State-of-the-art audio-visual equipment available
  • Bilingual and experienced meetings and incentive staff on-site to coordinate meetings and activities
  • Full service business center with internet access

Facilities and Services
*Concierge services and 24-hour front desk
*Upper levels are only accessible by staircase
*24-hour room service
*Three swimming pools including a children's wading pool
*Air-conditioned theater - accommodates up to 860 guests
*Waterpark with slides (minimum height is 3 ft. 6 inches or 1.1 m to ride the slides)
*Currency exchange
*Meeting and conference rooms
*Shopping onsite
*New Fitness center
*Car rentals ($)
*Laundry service ($) (Available daily from 9 a.m. - 5 p.m.)
*Medical facilities ($)
*On-site Travel Agency ($)
*Scuba Diving Shop ($)
*Handicapped rooms available (wheelchair accessible)

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