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Playacar Palace, Playa del CarmenPlayacar Palace, Playa del CarmenPlayacar Palace, Playa del Carmen

Playacar Palace, Playa del Carmen


Playacar Palace is an all-inclusive resort located on a beautiful stretch of the Caribbean Sea in Playa del Carmen. Featuring an expansive spa, Playacar Palace boasts a relaxing, refreshing atmosphere for guests seeking a vacation in tranquility. Enjoy delicious meals, sip a refreshing drink at the swim-up bar, unwind in the in-room Jacuzzis let yourself indulge in paradise.


All-Inclusive PlanBeachfront208 Rooms3 Floors3 RestaurantsActiveCasualPoolRoom Service


The all-inclusive Playacar Palace is located on a beautiful stretch of the Caribbean Sea and is within walking distance to Playa del Carmen's famous 5th Avenue. Enjoy sumptuous meals or sip a refreshing drink at the swim-up bar or join in the fun at the lively lobby bar. All beautifully appointed rooms have double Jacuzzis and new 'Palace beds', and most rooms have a view of the sea. Guests enjoy access to the renowned Playacar Spa & Golf Club, and golf packages are available.

Please note that due to environmental factors and natural erosion beach size is susceptible to constant change and may vary seasonally.

Special Features include complimentary long distance calls from your room within Mexico and to the US and Canada, complimentary honeymoon amenities and exclusive adults only concierge level.

Playacar Palace Unveils Complete Transformation
Playacar Palace is pleased to announce its unveiling of an extensive, multi-phase remodel. The transformation elevates the resort to the highest possible luxury standards, with upgrades to guest rooms, lobby, front desk, restaurants, and lounge areas. The new interiors blend many contemporary, yet classic, elements. Each of the 201-rooms boasts new décor, installation of modern furnishings, enhanced showers and vanity areas, top-of-the-line Lavazza coffee makers and advanced jets added to the in-room double whirlpool tubs.

Technology updates include readily available suite access, via state of the art wristbands allowing guests to open the door to their suites with a wave of the hand. Technological upgrades were also made to the property’s AC systems, featuring new hydraulic systems to ensure the resort meets eco-friendly standards.

The property’s swanky main restaurant, Café del Mar, now features a cold show cooking area which allows guests to see the artistic plating-style of each dish as it receives its final touches. In addition, the Italian cuisine restaurant has reopened as Bocelli, sporting a new style and menu. Momo, known for its traditional oriental cuisine, features a new menu built to create a culinary sharing experience for the whole dining party. Adding to the culinary experience, the brand has also formed a partnership with talented pastry chef, Antonio Bachour. All Palace Resorts now feature an exclusive menu selection of decadent desserts and pastries, exclusively curated by Bachour.

New Additions to Playacar Palace
A new, intimate culinary experience has come to Playacar Palace! The brand new Alquimia is a restaurant designed to immerse guests in a full-on dining experience that combines the best of Playacar's food, music and art. Guests will receive a taste of culture, with Latin American inspired dished, sure to delight even the most selecive guest.
Max seating: 12 people. Additional charges may apply.

The Heart of the Mayan Riviera
This beautiful deluxe resort is in a matchless location - the center of Playa del Carmen. This is the true heart of the Mayan Riviera. Playa del Carmen is the cultural, artistic, shopping, dining and nightlife hub for the entire region. You are just steps from the world renowned Fifth Avenue, widely known for its bohemian flavor and its eclectic collection of sidewalk cafes, open-air restaurants, boutiques, galleries and clubs. The ferry terminal is only a block away, with frequent high-speed ferry service to Cozumel.

The world-class Playacar Spa & Golf Club is a five minute walk away. Not to mention this being a superior base to explore all the wonders of the Mayan Riviera from Xcaret to Tulum. If you are looking for an alternative to Cancun without being too removed from civilization - look no further!

Stay at One, Play at all Palace Resorts
As a Palace Resorts guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the other Palace Resorts in Cancun, Cozumel and Isla Mujeres. (Transportation to other resorts is not included.) Please note: Guests of Sun Palace must be at least 18 years of age.

Jack Nicklaus Academy of Golf
Palace Resorts takes golf to a new level by bringing the Jack Nicklaus Academy of Golf to its two golf courses located at the Riviera Cancun Golf & Resorts and Moon Spa & Golf Club in Cancun. The Academies give guests the opportunity to improve their game regardless of skill level. Students can learn firsthand the techniques and playing philosophy of Jack Nicklaus under the guidance of certified instructors and with integrated state-of-the art technology.

Perfect Palace Weddings for All Faiths
In addition to symbolic, Christian and Catholic, Palace Resorts now offers a wider variety of wedding ceremonies including those for the Jewish faith. As part of the brand's unique and exclusive offerings, Palace Resorts offers couples inspirational and personalized wedding collections that perfectly blend beliefs and reflect individual traditions and lifestyle.

New Palace App
The Palace Resorts App is available now as a free download in both English and Spanish on the iTunes App Store and Google Play Store.
Directions, information and booking:

  • Spa treatments
  • Golf outings
  • Off-site excursions
  • Opens room doors
  • Calendar
  • Messaging
  • Access to TripAdvisor and social media
  • Easy checkout

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.

This partnership with Certified Angus Beef ® brand & Palace Resorts is extremely important to the luxury hotel market because:
  • Certified Angus Beef ® is the only brand owned by the American Angus Association®
  • Palace Resorts is the FIRST and ONLY hotel chain to offer Certified Angus Beef ® to guests in all 8 of its luxury all-inclusive resorts.
  • The partnership and investment of only offering Certified Angus Beef ® is a testament to Palace Resorts’ commitment to only offering premium culinary products to guests.
About Certified Angus Beef
The Certified Angus Beef® brand is the original brand of premium beef, created in 1978 by a group of family ranchers. Each cut meets or exceeds 10 standards for quality more selective than USDA Choice and Prime, ensuring its flavor, tenderness and juiciness. It is proudly featured by 16,000 restaurants and retailers around the world.

Current Promotions

Kids and Teens Stay Free at Palace Resorts!
Have the coolest family vacation ever in Mexico and Jamaica!
Black out dates apply. Promotion applies to children and teenagers ages 17 & under sharing a room with 1 full paying adult. FlowRider® Double Wave Simulator and WIRED Teen Lounge available at Moon Palace Resorts and The Grand at Moon Palace Cancun. Aquapark available at The Grand at Moon Palace Cancun. 3-night minimum stay required

Hotel Updates


Palace Resorts has introduced a new spa at Playa del Carmen’s Playacar Palace as part of the resort’s enhancement project. The 11,000-square-foot spa features six treatment rooms and a wide range of custom-designed spa treatments. It also offers a manicure-pedicure station, his and her spa areas and lounges, sauna, color aromatherapy steam room, ice plunge pool, thermal whirlpool and four heated ceramic lounges.

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