Riu Palace Riviera Maya, Playa del Carmen

Riu Palace Riviera Maya is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Playacar, Riu Yucatan and Riu Tequila hotels. The 400 spacious and elegant junior suites are set in the 3-story main building, with its delightful architectural style and surrounded by extensive tropical gardens.

Riu Palace Riviera Maya is within walking distance or a 5 minute cab ride you will find the charming and eclectic town of Playa del Carmen. Explore the shops on the famous Fifth Avenue, experience the nightlife, or catch a ferry for a day trip to Cozumel from this trendy port town, the true hub of the Mayan corridor.

Accessibility
Adapted rooms for wheelchair user available. Lift available. Possibility to rent a wheelchair or mobility scooter. All public areas are accessible for wheelchair user by ramps or elevators. At least one swimming pool accessible.

Location
Right on the beach: Playa del Carmen (length of beach 15 km)
Closest town: Playa del Carmen (2 km approx.)
Closest city: Cancún (60 km approx.)
Airport: Cancún International Airport (CUN) (55 km approx.)

Internet Access / Wi-Fi
Internet terminals free of charge. Free Wi-Fi throughout the hotel.

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Current Promotions

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2025 Resort Discount Credits
3-6 nights: $850, 7 or more nights: $1460
Resort credits can be used at the Renova Spa, Weddings by RIU, Romantic Dinner, Photoventura and Hard Rock Golf Club.
Booking Window: Now - December 22, 2025. Travel Period: Now - December 23, 2025
*Applies to USA. Guests can check the resort credits through RIU App. The total of credits is per room, per stay, for guests 21 and older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. Inclusions subject to changes without prior notice.

Stay at 1, Play at 5!
Guests staying at Riu Palace Riviera Maya can now enjoy the facilities at Riu Palace Mexico, Riu Yucatan, Riu Playacar and Riu Tequila. Breakfast and dinner must be taken at the booked hotel. Lunch, snacks and drinks can be enjoyed at the hotels where exchange privileges are included.

Honeymoon Inclusions
• Surprise welcome gift in room
• Small bottle of tequila
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
• $35 Spa credit* for a selected service in “Specials for couples” category (120 min)
*This discount applies per couple per stay and does not apply with other promotions and discounts.

*Marriage certificate required for honeymoon perks and travel must be within 90 days.

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Hotel Updates

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Connecting Rooms
RIU is now offering confirmed connecting rooms at all resorts in the Caribbean, Mexico and Central America, as well as group packages for anniversaries, honeymoons, birthdays and bachelor parties.

Environmental Fee
The Mexican government has implemented a new environmental fee. This small fee will be collected upon check-in from all guests directly by the resort.

Smoking Policy
Non-smoking environment. Only permitted in designated areas.

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Students/Spring Breaker Policy

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All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case-by-case basis by Riu Sales. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion. Guests disturbing or generating complaints from other guests or hotel may be removed from the property at their own expense. Parties in rooms are not permitted. Student/Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel and be 21 years of age or older.