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Riu Palace Riviera re-opened, after its full refurbishment, on December 6th, 2019 with much more to offer:s:
The beautiful Riu Palace Riviera Maya is RIU's latest addition to the RIU complex in Playa del Carmen. Within walking distance or a 5 minute cab ride you will find the charming and eclectic town of Playa del Carmen. Explore the shops on the famous Fifth Avenue, experience the nightlife, or catch a ferry for a day trip to Cozumel from this trendy port town, the true hub of the Mayan corridor.
AccessibilityAdapted rooms for wheelchair user available. Lift available. Possibility to rent a wheelchair or mobility scooter. All public areas are accessible for wheelchair user by ramps or elevators. At least one swimming pool accessible.
LocationRight on the beach: Playa del Carmen (length of beach 15 km)Closest town: Playa del Carmen (2 km approx.)Closest city: Cancún (60 km approx.)Airport: Cancún International Airport (CUN) (55 km approx.)
Internet Access / WiFi
Internet terminals free of charge.
Free WiFi throughout the hotel.
Resort Discount CouponsGuests will receive Resort Discount Coupons upon arrival on the RIU Guest Info App.Coupon discounts applicable towards golf, select spa services, romantic dinner, wedding packages and more!* 4-6 Nights Earn up to $850 in Resort Discount Coupons* 7 nights or more Earn up to $1,360 in Resort Discount CouponsBooking Window: Now - Dec. 23, 2021Travel Window: Dec. 24, 2020 - Dec. 23, 2021Terms and Conditions: Guests will receive coupons at check-in. The total of credits is per room, for guests +21 and older. Resort Credit is nontransferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credit can be used as a discount only for selected services. Credits cannot be exchanged for cash. This promotion is subject to availability and can change without previous notice. Some restrictions apply. Inclusions subject to changes without previous notice.Spa Inclusions
*Valid in all Renova Spa Centers (Mexico, Costa Rica, Panama and Caribbean)*Dec 24th, 2019 - Dec 23rd, 2020*Spa Credit for Renova Combination (80 min.)*Applicable only for Renova Combination massage (80 min), per adult person, per stay. Does not apply with other promotions or discounts.*The spa promotions for Riu Palace Macao clients are redeemable at Renova Spa Riu Palace Bavaro*The spa promotions for Riu Bambu clients are redeemable at Renova Spa Riu Palace Punta Cana*Clients need to identify themselves by presenting their travel documents at the Spa to prove that they own this spa credit*The TO will inform their clients about this requirement and ensure that all of their partners clearly state the complete name and restrictions of this promotion on their media and vouchers.
RIU is now offering confirmed connecting rooms at all resorts in the Caribbean, Mexico and Central America, as well as group packages for anniversaries, honeymoons, birthdays and bachelor parties.
Environmental Sanitation Tax
Hotels in the municipality of Solidaridad will collect a new environmental sanitation tax. It will be payable directly to the hotel upon check in.Student Group / Spring Breaker Policy
RIU Hotels and Resorts will allow these “Supervised Family Student Groups”, as an exception to its RIU Student/Spring Breaker Group Policy, always on an on-request basis and; if and only if they fit the following criteria:
*Students are traveling in the company of a parent/s or Legal Guardian/s.
*Each room booked has at least 1 (one) responsible parent or guardian sharing with their underage children (18 or younger) up to the maximum of occupants permitted in the specific room category.
*Parent/s or guardian/s must be willing to sign a responsibility agreement.
Smoking PolicyNon-smoking environment. Only permitted in designated areas.