In order to process your price match request in the quickest, most efficient way possible, all submitted screenshots need to include:
URL [Website] of Competitor
Competitor's Name
Hotel Name
Room Category
Travel Dates
Number of Passengers [Including children's ages]
Flight Information [Including class of service]
Total Package Price
All Inclusions [Including meal plans or other additional amenities]
Current Date & Time
Taxes & Fees
Terms & Restrictions [If possible]
Please Note: Screenshots from mobile devices, such as smart phones or tablets, are NOT accepted
Windows OS
Option 1:
Verify all the information above is clearly visible within the browser window on your computer screen
Press the PRINT SCREEN button on the keyboard [This button may also read PrtScn]
Open Microsoft Word or Microsoft Paint and create a new blank document
To paste/attach your screenshot, either:
Click the Edit menu and select Paste
Press CTRL+V
Right click on the blank document and select Paste
Your screenshot should appear within the blank document you created
Save the document to your desktop, either as a .doc, .docx, .pdf, .jpg, .bmp, or .png file
Email your Vacation Express booking number and saved screenshot document as an attachment to [email protected]
Option 2:
Verify all the information above is clearly visible within the browser window on your computer screen
Print directly from your browser window by either clicking the File menu and selecting Print, or by pressing Ctrl+P
The Print dialog box should appear
Either in the Select Printer dropdown menu or at the bottom of the Print Dialog Box, select the PDF or Print to PDF option
Save the document to your desktop as a .pdf
Email your Vacation Express booking number and saved screenshot .pdf as an attachment to [email protected]
Please Note: When printing from your browser, please verify that the Page Header or Page Footer options in the Print Dialog box are set up to include the date and time
Mac OS
Option 1:
Verify all the information above is clearly visible within the browser window on your computer screen
Press Command+Shift+3 to take a screenshot [The Command [CMD] key has the icon ⌘]
The screenshot is automatically saved to your desktop as a .png file
Email your Vacation Express booking number and saved screenshot document as an attachment to [email protected]
Option 2:
Verify all the information above is clearly visible within the browser window on your computer screen
Print directly from your browser window by either clicking the File menu and selecting Print, or by pressing Command+P [The Command [CMD] key has the icon ⌘]
The Print dialog box should appear
Either in the Select Printer dropdown menu, or at the bottom of the Print Dialog Box, select the PDF or Print to PDF option
Save the document to your desktop as a .pdf
Email your Vacation Express booking number and saved screenshot .pdf as an attachment to [email protected]
Please Note: When printing from your browser, please verify that the Page Header or Page Footer options in the Print Dialog box are set up to include the date and time
Example Screenshot
The screenshot below is a great example of what needs to be submitted. Note that it has all of the required information needed to process your request.
Please note: Some competitor's websites are built in such a way that multiple screenshots may need to be submitted to include all required information.