HIGHLIGHTS
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(Adults Only 18+) All-In Luxury®
Adults Only, Royalton CHIC Cancun Resort's exclusive All-In Luxury® concept is devoted to providing guests with a unique experience, combining the soul of the resort's host community with a luxury product, exceptional service and incredible attention to detail. At Royalton, every aspect of the guests' stay has been carefully, yet artfully designed to deliver a personalized experience that awakens and enriches the senses.
Includes:- Modern luxury rooms and suites
- World-class Royal Spa
- Unlimited, reservation-free dining
- Premium dinks and handcrafted cocktails
- Royalton signature DreamBed™ with high thread count sheets
- All-In Connectivity™ with free high-speed Wi-Fi for all devices
- In-room bluetooth speakers
- USB charging stations
- Royalton signature rain shower
- Satellite television with specialty channels
- Sports Event Guarantee™
- Non-motorized watersports
- Fitness center with modern equipment
- Daily entertainment and nightly shows
- Supervised programming for children
- 24-Hour room service
Upgrade to Diamond Club™
Diamond Club™ is a room category that provides guests with an enhanced experience, offering a carefully curated selection of premium products and services. Divided into three main areas, this exclusive offering ensures an indulgent stay, tailored to meet every guest's desires.
In-Room Experience- Preferential room locations with the best views
- Welcome bottle of sparkling wine on the house uncorked by your Butler
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival
- In-suite selection of fine liquors
- Enhanced mini bar restocked daily
- In-suite coffee machine with specialty coffee pods
- Upgraded set of bathroom amenities
- Complimentary beach bag and slippers for you to take home as a special gift
- In-suite complimentary aromatherapy from The Royal Spa
- Luxurious 100% pure fine cotton robes in your room
- Nightly turndown service for ultimate relaxation
- Exclusive 24/7 room service menu options
- Room Service priority delivery and timing delivery guarantee
- Thoughtfully chosen pillow selection from The Royal Spa menu
Enhanced Food and Drink- Curated selection of top tier spirits
- Endless lounge indulgence with a variety of snacks, appetizers and sweet treats
- Access to the private Diamond Club™ Lounge, a haven of elegance
- Private and upscale breakfast experience at a designated exclusive restaurant venue
- Exclusive beach area with bar-to-sun lounger waiter assistance
Tailor-Made Services- Personalized Butler service for exceptional continuous assistance
- Beach Butler services and assistance from sunrise to sunset
- Instant messaging services with your personal Butler
- Priority reservations at specialty restaurants
- Personalized and seamless check in and check out at the lounge
- Distinctive wrist bracelet for recognition and privileges
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*
- Access a variety of spa services at a preferential price of 20% off
*Complimentary access to hydrotherapy circuits is limited to one session per person per stay for customers over the age of 18 staying in the Diamond Club™ categories. Diamond Club™ customers will continue to benefit from the exclusive preferential pricing on spa treatments and services that will remain as part of this premium level.
Signature Butler Service
Experience the epitome of All-In Luxury® with signature Butler service. All Diamond Club™ guests are assigned with a dedicated Butler throughout their stay. Trained in the highest levels of hospitality, your personal Butler will turn your vacation into a once in a lifetime experience. Among many unthinkable curated services and assistance, the Butlers will never cease to amaze you.
- Exceptional concierge service for personalized guest assistance
- Tailored hotel information at your fingertips for a seamless stay
- Hassle-free dining with personalized assistance for restaurant reservations
- Effortless packing and unpacking of luggage for your convenience
- Instant Messaging and private chat through your mobile device
- Ironing service for one set of clothing per stay
- Professional polishing and shoe cleaning to maintain your polished appearance
- Delivery of ice to keep your beverages perfectly chilled
- Prepared hot tub with bubbles experience (exclusively available in upgraded room categories)
- Elevated service with a personal escort to the restaurant (reserved for upgraded room categories)
- Expert assistance in organizing special occasions such as birthday, anniversary, etc.
Level 18 Rooftop Cabana Lounge
Experience the hottest daytime pool party in Cancun at Level 18 Rooftop Cabana Lounge. Located 18 stories above the Cancun Strip, this rooftop pool features a cabana serving up specialty cocktails and Mexican cuisine at the Sky Restaurant and offers stunning panoramic views of the beach. This adults-only hangout is the perfect escape.
With themed parties all year long, including Let’s Rock, Viva Mexico, Pink Flume Restro Night and Glow in the Dark Party, there’s always fun to be had at Level 18
All Royalton guests have complimentary access to the Level 18 Rooftop Cabana Lounge pool area with soft drinks included.
Additional cost for food and alcoholic drinks.
Diamond Club guests receive complimentary access to the Level 18 Rooftop Cabana Lounge pool area and national drinks menu included.