All Inclusive at Planet Hollywood Adult Scene Cancun Resort, Costa Mujeres

Planet Hollywood Adult Scene Cancun Resort provides a lavish haven for adults, with private beach and pool areas, exclusive check in and check-out, and the ultimate experience of exploring global haute cuisine. Vacationers have access to all amenities at neighboring Planet Hollywood Cancun and can relax in a glamorous Hollywood- inspired spa, engage in a romantic escape or in a fun-filled adventure with friends.

Upgrade to Star Class™
Star Class™ is a room category that provides guests with an enhanced experience, offering a carefully curated selection of premium products and services. Divided into three main areas, this exclusive offering ensures an indulgent stay, tailored to meet every guest's desires.

In-Room Experience

Preferential room locations with the best views

Welcome bottle of sparkling wine on the house uncorked by your Personal Agent

Complimentary in-suite bottle of wine and a basket of fruits upon arrival

In-suite selection of fine liquors

Enhanced mini bar restocked daily

In-suite coffee machine with specialty coffee pods

Upgraded set of bathroom amenities

Complimentary beach bag and slippers for you to take home as a special gift

In-suite complimentary aromatherapy from The PH Spa

Luxurious 100% pure fine cotton robes in your room

Nightly turndown service for ultimate relaxation

Exclusive 24/7 room service menu options

Room Service priority delivery and timing delivery guarantee

Thoughtfully chosen pillow selection from The PH Spa menu

Enhanced Food and Drink

Curated selection of top tier spirits

Endless lounge indulgence with a variety of snacks, appetizers and sweet treats

Access to the private Star Class™ Lounge, a haven of elegance

Exclusive beach area with bar-to-sun lounger waiter assistance

Tailor-Made Services

Personalized Agent service for exceptional continuous assistance

Beach Agent services and assistance from sunrise to sunset

Instant messaging services with your Personal Agent

Priority reservations at specialty restaurants

Personalized and seamless check in and check out at the lounge

Distinctive wrist bracelet for recognition and privileges

One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*

Access a variety of spa services at a preferential price of 20% off

*Complimentary access to hydrotherapy circuits is limited to one session per person per stay for customers over the age of 18 staying in the and Star Class™ categories. Star Class™ customers will continue to benefit from the exclusive preferential pricing on spa treatments and services that will remain as part of this premium level.

Signature Personal Agent Service
Experience the epitome of Vacation Like a Star™ with the signature Personal Agent Service. All Star Class™ guests are assigned with a dedicated butler throughout their stay. Trained in the highest levels of hospitality, your Personal Agent will turn your vacation into a once in a lifetime experience. Among many unthinkable curated services and assistance, your Personal Agents will never cease to amaze you.

Exceptional concierge service for personalized guest assistance

Tailored hotel information at your fingertips for a seamless stay

Hassle-free dining with personalized assistance for restaurant reservations

Effortless packing and unpacking of luggage for your convenience

Instant Messaging and private chat through your mobile device

Ironing service for one set of clothing per stay

Professional polishing and shoe cleaning to maintain your polished appearance

Delivery of ice to keep your beverages perfectly chilled

Prepared hot tub with bubbles experience (exclusively available in upgraded room categories)

Elevated service with a personal escort to the restaurant (reserved for upgraded room categories)

Expert assistance in organizing special occasions such as birthday, anniversary, etc.

Phabulous Beds™
Sleep Famously atop our Phabulous Bed™, a hand-crafted custom mattress developed exclusively for Planet Hollywood guests to provide exceptional comfort and support.

Your Soundtrack™
Pick your theme music during your stay in paradise. Whether you prefer rock n’ roll or something more laid-back, Your Soundtrack™ will make you feel like the star in your own Academy Award-winning film.

Main Event Guarantee™
Never miss big entertainment moments at PH. At PH Cancun, we always show all major events from sports to awards shows at our Overtime Bar & Grill!

Plugged In™
Guests can snap and share every red carpet moment of their stay in paradise with Plugged In™ offering free unlimited high-speed Wi-Fi resort wide for all devices.

Crave | World of Flavors™
Celebrate a world of flavors in one of our phenomenal dining experiences at Planet Hollywood. From specialty coffees, healthy smoothies and signature cocktails like our PH Purple Haze, to vegan, vegetarian and gluten-free choices, we are committed to giving you a memorable, highlight-reel worthy experience that is tailored to your taste.

PUMPED Fitness Center ™
Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strengthtraining equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.