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Services and Facilities at Cozumel Palace, Isla CozumelServices and Facilities at Cozumel Palace, Isla CozumelServices and Facilities at Cozumel Palace, Isla Cozumel

Services and Facilities at Cozumel Palace, Isla Cozumel

Services & Facilities


3 Pool(s)Swim-Up Bar(s)Fitness Center/GymBeauty SalonTour DeskATM MachineMoney ExchangeMedical Services AvailableGift Shop(s)Wedding Services

The Cozumel Palace is a full service, all-inclusive resort at the edge of the renowned Playacar reef, where diving and snorkeling opportunities are unparalleled. Resort amenities include four pool areas, an amazing infinity pool, an activities pool, a kiddy pool, a diving pool and a swim-up bar. Guests will appreciate complimentary Wi-Fi and a luxurious spa, a fitness center and an on-site dive shop. Spend the day relaxing by the beautiful two-level infinity pool or basking in the sun on the man-made waterfront beach terrace. Or you may choose to rent a car on property and tour the island on your own.

Easy to Get Around
With a very compact design, the hotel is a good choice for guests who don't want to do a lot walking; easy navigation for wheelchairs and elevators allow for easy access from guest rooms to all resort facilities.

Beautiful Accommodations
The Cozumel Palace features true junior suites, with ocean views, large balconies with hammocks, double Jacuzzis and liquor dispensers in every room. PLUS adults 18+ can enjoy the new exclusive adults only Concierge Level accommodations which include an array of luxury amenities and extra services.

Stay Connected!
Complimentary Internet Access
- Enjoy high-speed wireless internet access in guest rooms and throughout Resort common areas.
- 30 mins. of complimentary internet use per room/per stay at business center (or other designated location).

PLUS! New Added Value
All guests enjoy complimentary unlimited long distance phone calls to Mexico, Canada and the continental USA. (Calls must be made from your room; other international calls will be charged at a special rate; if unused, this service cannot be exchanged for cash value. Certain restrictions apply.)

Get Active!
Divers will appreciate the on-site PADI dive shop and the limitless diving and snorkeling opportunities. Hotel guests will enjoy a large bi-level infinity pool area, a swim-up bar, a man-made beach terrace overlooking the water, daily activities, nightly theme parties or shows, and, of course, the lovely island of Cozumel is yours to explore.

Beauty Salon
Relax with a beautiful ocean and pool view as you enjoy a massage, manicure, pedicure or hair styling (additional charges apply).

Honeymoon Plus!
Palace Resorts loves Honeymooners! Just note "Honeymooners" when making your reservation, and remember to bring proof of marriage within the past year. All Honeymoon Couples receive:

  • Breakfast in bed
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • Guaranteed turndown service
  • Two t-shirts
  • Services of the Honeymoon Desk
  • Check-out till 6 pm (upon request and subject to availability)
After check-in, Honeymoon Couples will be directed to the Honeymoon Desk where they will be welcomed and reserve their candlelight dinner. All additional amenities will be delivered to your room.

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