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Services and Facilities at Hard Rock Hotel & Casino Punta Cana, Punta CanaServices and Facilities at Hard Rock Hotel & Casino Punta Cana, Punta CanaServices and Facilities at Hard Rock Hotel & Casino Punta Cana, Punta Cana

Services and Facilities at Hard Rock Hotel & Casino Punta Cana, Punta Cana

Services & Facilities


10 Pool(s)4 Swim-Up Bar(s)Fitness Center/GymBeauty SalonSpaTour DeskCar RentalATM MachineMoney ExchangeMedical Services AvailableLaundry/Dry Cleaning ServiceBeach/Pool ServicesGroup/Meeting FacilitiesGift Shop(s)Wedding Services3 Children's PoolsLazy River LagoonCavern Club

The Hard Rock Hotel and Casino Punta Cana is a full service mega resort with nearly 1800 rooms and suites, 13 different dining venues (including restaurants, delis and snack bars), convention and meeting facilities, a kids club for ages 4-12 and arcade center, six outdoor ocean view pools (plus three additional outdoor pools overlooking the lagoon), 4 swim-up bars, three children's pools with slides and a lazy river lagoon, a 1,200 seat amphitheater, multi-level discotheque, full-service 60,000 sq. ft. Rock Spa® and Body Rock® fitness facility, on-site 18-hole Nicklaus-designed golf course, 45,000 sq. ft. casino, a number of retail outlets including Hard Rock's signature Rock Shop and so much more. Guests will enjoy a distinctive Hard Rock atmosphere along with unparalleled all-inclusive luxury in one of the most beautiful beachfront locations in the Caribbean.


Watersports are not offered on the property, but are available through third party tours.

ORO Nightclub
ORO Nightclub is the new gem of the Caribbean inside the Hard Rock Hotel and Casino Punta Cana and is brought to you by MMG Nightlife, the team behind the award-winning LIV Nightclub, Arkadia and LIV Sun Life. Modeled to rival Las Vegas and Miami's finest nightclubs, ORO boasts over 10,000 sq. ft. of space across two levels and features intelligent show lighting and award winning Funktion One sound. Adding to the dramatics is its signature two-story tall LED wall consisting of over 300 individual LED screens and the first ever infinity edge bar. Imagined by Francois Frossard and inspired by the sensuality of the Dominican Republic, ORO is designed to maximize the nightclub experience, elevating and seducing its guests into uninhibited euphoria.

Great Added Value
Guests enjoy unlimited long distance phone calls from Punta Cana to the continental U.S. and within the Dominican Republic.

Hotel Services

  • Concierge
  • Bell staff service
  • Wedding services ($)
  • Beauty salon ($)
  • Gift shops ($)
  • Boutiques ($)
  • Spa boutique ($)
  • Jewelry stores ($)
  • Deli shops ($)
  • Doctor on call 24 hours ($)
  • Ice machines
  • Dry cleaning and laundry service ($)
  • ATM machine
  • Wireless internet (in rooms only)
  • Business Center ($)
  • Taxi stand (available 24 hrs.)

($) Additional Fees Apply

Groups and Meeting Facilities
Whether you are planning an intimate gathering, a large meeting or an incentive trip, Hard Rock Hotel and Casino Punta Cana is the meeting destination of choice. With over 65,000 sq. ft. (divisable into 43 breakout rooms) of flexible, unobstructed meeting and convention space you can rest assured that your meeting will be handled efficiently and successfully. The convention center features individual lighting, audio controls, wireless internet, digital display boards and air-conditioning that can be customized for all of the meeting rooms. The flexible meeting facility is also an ideal setting for a cocktail party or festive get-together, and can accommodate groups as large as 2,800 attendees.

Meeting Space
-Convention Center: 65,500 sq. ft.
-Fillmore Ballroom: 37,500 sq. ft - maximum capacity: 2,800 banquet style
-Avalon Ballroom: 19,000 sq. ft - maximum capacity: 1,320 div. into 20 breakouts
-Roxy Ballroom: 5,680 sq. ft. - divisable into 4 rooms

"@Bizz" Business Center*
Guests enjoy 30 mins. complimentary internet service per room/per stay when using resort's computers.

  • Computers with internet
  • Copy machines
  • TV
  • DVD player
  • Books
  • Magazines
  • Sitting area

*Fees apply

Handicap Accessible Rooms

The resort offers 20 handicap accessible rooms.

Non-Smoking Rooms

All rooms are designated as non-smoking.

The Market Restaurant

The Market Restaurant at Hard Rock Hotel and Casino Punta Cana is closed due to remodeling. It is expected to reopen December 2019. In the meantime, we have Zen Restaurant and Ciao open for breakfast.

Arcade Center

The Arcade Center will become a concession of the Hotel. At the moment, it is being remodeled. It will have 30 modern gaming machines of different types, ideal for recreation of children and adults with an amplitude of 189.4 square meters located in front of Madonna's limousine, the same place where it was before. Its opening is scheduled for October 2019.

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