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Services and Facilities at El Dorado Royale Riviera Maya, Riviera MayaServices and Facilities at El Dorado Royale Riviera Maya, Riviera MayaServices and Facilities at El Dorado Royale Riviera Maya, Riviera Maya

Services and Facilities at El Dorado Royale Riviera Maya, Riviera Maya

Services & Facilities


6 Pool(s)4 Swim-Up Bar(s)1 Outdoor Jacuzzis($) Beauty Salon($) SpaTour Desk($) Car RentalATM MachineMoney Exchange($) Gift Shop(s)($) Wedding Services

El Dorado Royale Riviera Maya is a full service all-inclusive luxury resort offering a complete array of guest services and amenities for adults only ages 18 and over. Facilities include: a full-service spa, swim-up bars, shows and live music every night and à la carte dining. Romantic honeymoon, anniversary and wedding packages are available.


  • Accommodations as selected
  • Welcome glass of sparkling wine and refreshing towel
  • All gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Mini-bar with beer, water, soft drinks stocked once a day
  • Daily and nightly activity program with live music & shows
  • Bicycles provided to ride around the premises
  • Non-motorized water sports: kayak and snorkeling gear
  • Scuba clinics in the pool
  • Hospitality Desk
  • 6 Swimming pools, one of them is a natural salt-water pool
  • 2 Hard-surface, lighted tennis courts (Rackets and balls provided free of charge. Restrictions apply at night)
  • Complimentary shuttle to Cancun and Playa del Carmen (reservations required)
  • Personal Concierge Service from 8 am to 5 pm
  • Fitness center, Sauna and Steam Room
  • 24-Hour room service (restrictions apply on rainy days)
  • Taxes and gratuities
  • Unlimited free International calls (includes cell phones and land lines outside of Mexico)

(not included in your package)
    • Scuba diving trips, certificates, rental equipment and deep-sea fishing
    • Gift Shop & Logo Shop
    • Car rental
    • Telephone service
    • Fax services
    • Business center
    • Wave runners & parasailing
    • Candle light dinner from 6 pm to 10 pm
    • International wine selection
    • Laundry service
    • Money Exchange
    • Medical services available 24 hours
    • Special wedding, honeymoon and anniversary packages
    • Tennis lessons, group clinics, private lessons & more
    • Optional in-room amenities & packages (online store)
    • ATM (USD only)
    • Coffee Shop (with Starbucks coffee)
    • Wi-Fi access

    The resort’s 75,670.21 -square-feet greenhouse facility now provides produce not only for El Dorado Royale, but also for Karisma Hotels: El Dorado Spa Resorts, Generations Resorts and Azul Hotels throughout the region. The expansive greenhouse—the first resort greenhouse in the region—celebrated its first harvest in August 2009 produces a variety of organic vegetables and herbs, including cucumbers, bell peppers, chillis, basil, cilantro, and mint. The fertilization process is made through a hydroponic system. The Products that are used for fumigation are from certified organic origins, these come from plants, leaves and seeds.

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