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Hard Rock Hotel Riviera Maya - Heaven, Riviera MayaHard Rock Hotel Riviera Maya - Heaven, Riviera MayaHard Rock Hotel Riviera Maya - Heaven, Riviera Maya

Hard Rock Hotel Riviera Maya - Heaven, Riviera Maya

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Welcome cocktail at check-inExpress check-in20% Discount on spa servicesBottle of sparkling wine, rum or tequila in room on arrival
Unlimited à la carte dinnersWelcome giftBeach towels in room on arrivalLate check-out (up to 4pm, subject to availability)
Adults Only
Stylish á la carte restaurantsExtensive spa facilities and optionsHighly recommended by past Vacation Express travelers
Wide selection of room types and locationsRelaxed evening entertainmentResorts exclusively for adults
Welcome

Step into Heaven and discover the next level of extravagance. Home to iconic style,Hard Rock Hotel Riviera Maya - Heaven features ultra-posh accommodations, lavish service, the finest amenities and superior indulgence.Hard Rock Hotel Riviera Maya - Heaven is an all-inclusive, adult-only(18+) resort, situated on the warm sands of Riviera Maya. With the lagoon-style beaches and natural sea coves, Hard Rock Hotel Riviera Maya - Heaven boasts lavish comfort and a service to all guests. So much more than a room, the legendary digs at the Hard Rock Hotel Riviera Maya - Heaven transforms every stay with wall-to-wall extras, 24-hour room service and more. Enjoy a fully stocked mini-bar, outstanding views from a private balcony, a third floor terrace and outdoor soaking tubs. Live like a pop icon surrounded by amazing memorabilia, lush comfort and all the trappings of fame.

HIGHLIGHTS

All-Inclusive PlanOceanfront394 Rooms3 Floors4 Restaurants3 Bars(18+) Adults OnlyActiveCasualSecluded4 PoolsRoom ServiceExclusive

EXPERIENCE THE DIFFERENCE

Standing as a monument to all inclusive excess, the 394-room Hard Rock Hotel Riviera Maya - Heaven rises from the warm sands and blue waters onto the lagoon-style beaches and natural sea coves, with lavish comfort and a service that just won't quit. Dressed in the exotic traditions of local culture, the Hard Rock Hotel Riviera Maya - Heaven brings all day extravagance and adults-only opulence with amazing amenities and breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out.

So much more than a room, the legendary digs at the Hard Rock Hotel Riviera Maya - Heaven transform every stay with wall-to-wall extras, 24-hour room service, and more of the things in life that rock. Enjoy a fully stocked minibar. Step out to outstanding views from a private balcony, a third floor terrace, and outdoor soaking tubs. Live like a pop icon surrounded by amazing memorabilia, lush comfort, and all the trappings of fame.

HEALTH AND FITNESS
Hard Rock Hotel Riviera Maya - Heaven specializes in your health and well-being. Every aspect of the resort experience revolves around YOU and your complete immersion into a total state of relaxation!

You'll find a Yoga hut, a meditation pond, a wide variety of fitness classes and outdoor sports and fitness activities designed to de-stress, invigorate, and rejuvenate. Golf packages are available at the nearby Playacar Golf and Spa Country Club course.

THE SPA
Undoubtedly one of the finest resort spa facilities in Mexico, offering extensive programs in health, fitness, hydrotherapy, beauty and stress management. Professional spa experts will guide you through a complete personal fitness and wellness program. You'll experience a place where the physical, mental and spiritual elements are all treated equally to obtain physical and mental balance and harmony.

STAY AT ONE, PLAY AT ALL HARD ROCK ALL-INCLUSIVE HOTELS
As a Hard Rock All-Inclusive hotel guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the Hard Rock Hotel Cancun.

Transportation is not included.


CURRENT PROMOTIONS


FAMILY FRIENDLY DATES


Due to the high demand for family-friendly resorts and the decline of adults only resorts during certain travel periods throughout the year, Hard Rock Hotel Riviera Maya will be an entirely family-friendly resort during the following dates:

· December 16, 2019 - January 4, 2020
· April 4, 2020 - April 18, 2020
· July 10, 2020 - August 15, 2020
· December 19, 2020 - January 3, 2021
· March 27, 2021 - April 10, 2021
· July 16, 2021 - August 14, 2021
· December 18, 2021 - January 3, 2022


During these dates, all facilities in the Heaven section will be family-friendly except:

  • Body Rock®
  • Posh Beauty Salon
  • Heaven Night Club
  • Heaven Lounge (after 11:00PM)
  • Eden Beach (includes a jacuzzi and beach)

Rock Spa® will allow select services to teens between the ages of 15 - 18, while accompanied by an adult. The Heaven section of the hotel will resume regular adults-only operations on all other dates.

BIRTHDAY PACKAGES


Turn your birthday into an epic weeklong celebration with family and friends, filled with cocktail hours and dinner soirees. Then top it off with complimentary nights and free upgrades to make it one for the record book—all with no group contract necessary.

LIMITLESS ALL-INCLUSIVE


Booking Window: September 15, 2018 - December 20, 2019
Travel Window: January 6, 2019 - December 21, 2020


Now guests have a limitless amount that they can use towards selected tours, Rock Spa® sessions, beauty salon services, romantic and special dinner events, Rock Shots® photo packages, golf and much more. 1 night minimum stay required.

SERVICE FEE

A service fee will apply over the final price of all transactions using the Limitless All Inclusive Promotion on all services or products. Service fee can only be paid with cash, room charge and credit card.


Applicable to US and CAN Market Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; Promotion is based on arrival date. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to leisure, social and wedding group bookings (under 50 rooms). Not applicable to meeting and incentive groups. Not applicable towards Wedding Collections. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system - Promotion will not be honored if promotion code is not reported.


PERSONAL ASSISTANTS IN SUITES


Booking Window: January 1, 2018 - December 18, 2020
Travel Window: January 1, 2018 - December 18, 2020


Enjoy all the perks of a rock star life, including:
• On-call personal assistant
• Ironing Services (2 items per person per stay)
• Express luggage delivery
• Complimentary shoe shine
• Spa tub preparation (with 24 notice)
• Personal Assistance with reservations (on and off property)
• Priority reservations to picks and mix program


Minimum stay of 3 nights. Applies to Signature Presidential Suite - 1 Bedroom, Signature Presidential Suite - 2 Bedroom, Rock Suite Platinum - 2 Bedroom, Rock Suite Platinum Rooftop Lounge - 2 Bedroom room categories. Combinable with Limitless Resort Credit, Double Limitless Resort Credit, Free Kids Summer, Free Kids - All Year Family Category (Free kids promotion not applicable at Hard Rock Hotel Cancun and Hard Rock Hotel Riviera Maya-Heaven Section), Book Early and Save, Suite Deal and Limitless All Inclusive. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; promotion is based on arrival date. Promotion is subject to change without prior notice. Applicable to groups bookings.

KIDS FREE 2019-2020


*Promotion Details (1): Two (2) kids ages 4 -12 stay free all year when sharing a room with one (1) full paying adult. Child rates for kids 13 - 17 and adult rate as per contract.

*Applicable Hotels: Hard Rock Hotel Cancun, Hard Rock Riviera Maya (Hacienda) , Hard Rock Hotel Vallarta and Hard Rock Hotel Los Cabos

*Promotion Details (2): Two (2) kids/teens ages 4-17 stay free all year when sharing a room with one (1) full paying adult.

*Applicable Hotel: Hard Rock Hotel and Casino Punta Cana

*Applicable Category: All Categories

*Minimum Stay: 1 night

*Booking Window: September 20, 2019 - December 21, 2019

*Travel Window: September 20, 2019 - December 18, 2020

*Certain travel dates are subject to black out.

*Combinable: Limitless All Inclusive, Book Early and Save, Personal Assistant in Suites and All Year Relax. No other promotions apply.

Valid for up to two children ages 4- 12 per room, per stay when accompanied by one full paying adult. At Hard Rock Hotel and Casino Punta Cana two kids/teens ages 4-17 per room per stay are valid when accompanied by one full paying adult. Children's ages must be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; discount will apply for nights within travel window. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays.



HOTEL NOTICES


REQUIRED AGE

Guests must be at least 18 years of age.

NEW ENVIRONMENTAL SANITATION TAX

Hotels in the municipality of Solidaridad will collect a new environmental sanitation tax. The tax is per room, per night. It will be payable directly to the hotel upon check in.

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