Hard Rock Hotel Riviera Maya, Riviera Maya

Hard Rock Hotel Riviera Maya is an all-inclusive, family-friendly resort, situated on the warm sands of Riviera Maya. With the lagoon-style beaches and natural sea coves, Hard Rock Hotel Riviera Maya boasts lavish comfort and a service to all guests. Dressed in the exotic traditions of local culture, Hard Rock Hotel Riviera Maya brings all day extravagance and luxury with unmatched amenities and breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out. 

Standing as a monument to all inclusive excess, the 687-room Hard Rock Hotel Riviera Maya rises from the warm sands and blue waters onto the lagoon-style beaches and natural sea coves, with lavish comfort and a service that just won't quit. Dressed in the exotic traditions of local culture, the Hard Rock Hotel Riviera Maya brings all day extravagance and adults-only opulence with amazing amenities and breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out.

So much more than a room, the legendary digs at the Hard Rock Hotel Riviera Maya transform every stay with wall-to-wall extras, 24-hour room service, and more of the things in life that rock. Enjoy a fully stocked minibar. Step out to outstanding views from a private balcony, a third floor terrace, and outdoor soaking tubs. Live like a pop icon surrounded by amazing memorabilia, lush comfort, and all the trappings of fame.

Hard Rock Hotel Riviera Maya is excited to announce that the Rockaway Bay Water Park has officially opened. The Rockaway Bay Water Park is included in guests' stay.

Camp Woodward

Hard Rock Riviera Maya is pleased to announce a new partnership with the renowned live action sports program, Camp Woodward.

Activities include:
- Skateboarding
- BMX
- Parkour
- Cheer and Hip Hop dance programs
- Trampoline program
- Dry land Snowboarding and Skiing
- Digital Media lab
- Open to every age (7 and up) and every skill level

Some fees may apply for non-guests

Limitless All-Inclusive

Limitless All-Inclusive can be used by Hard Rock guests and cash or credit payments for non-guest participants.

Amp Up Your Workout in Paradise

Hard Rock Hotel Riviera Maya has partnered with Les Mills™, the world-renowned creators of group-training programs taught in over 17,500 gyms in 100 countries. Offering 14 programs, including adult group fitness, high intensity interval training and age-appropriate youth fitness classes all taught by Les Mills™ trained instructors, Hard Rock Hotel Riviera Maya mixes great music and fitness while on vacation.

Programming changes weekly, with one 60 minute class in the morning and two 30-45 minute classes in the afternoon or early evening.

Special Features

Include complimentary long distance calls from your room within Mexico and to the US and Canada, complimentary honeymoon amenities, new family rooms and exclusive adults only concierge level.

At the Hard Rock Hotel Riviera Maya, families will create lasting memories with all-inclusive activities, including a Kids' Club, Teen Lounge, unlimited snacks, a magnificent pool area for the whole family, and snorkeling and kayaking activities in the inlets and beach coves.

Stay at One, Play at Two

As a Hard Rock All-Inclusive hotel guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the Hard Rock Hotel Cancun. Transportation is not included.

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CURRENT PROMOTIONS

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PERSONAL ASSISTANTS IN SUITES

Booking Window: Now - December 18, 2020
Travel Window: Now - December 18, 2020

Enjoy all the perks of a rock star life, including:
• On-call personal assistant
• Ironing Services (2 items per person per stay)
• Express luggage delivery
• Complimentary shoe shine
• Spa tub preparation (with 24 notice)
• Personal Assistance with reservations (on and off property)
• Priority reservations to picks and mix program

Minimum stay of 3 nights. Applies to Signature Presidential Suite - 1 Bedroom, Signature Presidential Suite - 2 Bedroom, Rock Suite Platinum - 2 Bedroom, Rock Suite Platinum Rooftop Lounge - 2 Bedroom room categories. Combinable with Limitless Resort Credit, Double Limitless Resort Credit, Free Kids Summer, Free Kids - All Year Family Category (Free kids promotion not applicable at Hard Rock Hotel Cancun; Hard Rock Hotel Riviera Maya-Heaven Section), Book Early and Save, Suite Deal and Limitless All Inclusive. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates qualify; promotion is based on arrival date. Promotion is subject to change without prior notice. Applicable to groups bookings.


BIRTHDAY PACKAGES

Turn your birthday into an epic weeklong celebration with family and friends, filled with cocktail hours and dinner soirees. Then top it off with complimentary nights and free upgrades to make it one for the record book—all with no group contract necessary.

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HOTEL UPDATES

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FAMILY FRIENDLY

Due to the high demand for family-friendly resorts and the decline of adults only resorts during certain travel periods throughout the year, Hard Rock Hotel Rivera Maya will be an entirely family-friendly resort during the following dates:

· December 16, 2019 - January 4, 2020
· April 4 - 18, 2020
· July 10 - August 15, 2020
· December 19, 2020 - January 3, 2021
· March 27 - April 10, 2021
· July 16 - August 14, 2021
· December 18, 2021 - January 3, 2022

During these dates, all facilities in the Heaven section will be family-friendly except:
· Body Rock®
· Posh Beauty Salon
· Heaven Night Club
· Heaven Lounge (after 11:00PM)
· Eden Beach (includes a jacuzzi and beach)

Rock Spa® will allow select services to teens between the ages of 15 - 18, while accompanied by an adult. The Heaven section of the hotel will resume regular adults-only operations on all other dates.

ULTIMATE PLAYTIME

Booking Window: Now – Dec 20, 2020
Travel Window: Apr19 – Jun 30, 2020/ Sep 1,2020 – Nov 30, 2020
Promotion Code:FREEPLAY
3-night Minimum Stay
Promotion Details : One (1) Free Ultimate Playtime Package per room applicable for children 0-12. Before arriving, guest must complete the questionnaire through the following link: http://www.allinclusivecollection.com/ultimateplaytime/en/

Terms & Conditions: Valid for one child ages 0- 12 per room. Applicable to US & Canada markets only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Reservations with overlapping dates do not qualify; package will only apply for nights within travel window and based on arrival date. Minimum of 3 nights must be within travel window in order for the promotion to apply. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Not applicable to group bookings with a group contract. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays. Promotion code MUST be reported at time of booking for reservation to be entered correctly in our system – Promotion will not be honored if promo code is not reported.

**LIMITLESS ALL-INCLUSIVE**

Booking Window: Now through December 18th, 2020
Travel Window: Now through December 17th, 2021
The Limitless All-Inclusive promotion applies for one or more-night stays
Hard Rock Hotels do not believe in putting limits on your luxury. And that’s the way it should be. With the world’s first truly limitless program, your Limitless All-Inclusive can be used on whatever you like, as much as you like. Limitless all-inclusive features include: All Rock Spa® treatments ,Selected take away products (Natura Bisse & More) , Selected beauty salon services , and so much more!

**TERMS AND CONDITIONS-Limitless Resort Credit 2019-2020 is nontransferable, non-accumulative and cannot be accrued for future stays. Certain restrictions apply. The information on this flyer is subject to change without prior notice.1. TOURS: Additional services within these tours may not be applicable towards this promotion. Subject to availability. Not applicable to excursions provided by other operators. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Tours departure times may change according to property and season.2. GOLF: Limitless Resort Credit 2019-2020 applies towards green fees and shared cart. Additional services may be available at the golf course which may not be applicable towards this promotion. Limitless All- Inclusive is not applicable for products at pro shop. Limitless All-Inclusive is applicable for golf rounds at regular price. Golf rounds include green fee, twilight fee, and junior fee and exclude all other fees. Limitless All-Inclusive may not be used towards equipment rental, extra rider fees or other concepts. Subject to space and availability.3. SPECIAL DINNERS: Reservations are required for special dinners, based on availability and location may be changed due to inclement weather conditions. Additional bottles of Champagne incur an additional cost. Subject to space and availability.4. TAKE AWAY: When using Take Away products and services of this Limitless All-Inclusive Promotion, a service fee may apply on a specific and previously published percentage of the product value. Take away products can change at any time. Please verify at time of purchase which products are valid for this promotion.5. ROCK SHOTS®: Use your Limitless All-Inclusive promotion and pay up to 50% of the Rocking Packages. Promotion does not apply for special events and/or weddings.6. POSH® BEAUTY SALON: All SIGNATURE services displayed on the Trendy Catalog do not apply with the Limitless All-Inclusive promotion.7. ROCK SPA®: All services listed in Rock Spa® menu are allowed with the Limitless All-Inclusive. Reservations are based on availability.8. GROUPS: Some aspects of Limitless All-Inclusive promotion are not included in group bookings. Please consult your sales manager for specific details.
SERVICE FEE: A 25% service fee will apply over the final price of all transactions using the Limitless All-Inclusive promotion on all services or products available at Hard Rock Hotel. Service fee can only be paid with cash, room charge and credit card. Service fee cannot be paid with the remaining Limitless All-Inclusive promotion balance.