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All-In Luxury® Experience
The exclusive All-In Luxury® concept is devoted to providing guests with a unique experience, combining the soul of each resort's host community with a luxury product, exceptional service, and incredible attention to detail. At the Royalton, every aspect of guests' stay has been carefully, yet artfully designed to deliver a personalized experience that
awakens and enriches the senses.
World class spa
Splash pad for children
Royalton signature rain shower
Satellite television with speciality channels
DreamBed™ exclusively designed for Royalton Resorts
Free Wi-Fi throughout the resort
24 Hour Room Service
Unlimited, Reservation-Free dining 24/7 at 10 a la carte and buffet restaurants
International and local brand drinks at any of 16 bars
Bluetooth audio station
USB recharge station
Concierge service around the clock
Sports Event Guarantee™
Daily Activities and Nightly Entertainment
Non-motorized water sports
Please note: When staying at the Hideaway section, guests are permitted to use all facilities within the Royalton Riviera Cancun Resort & Casino. Those not staying in the Hideaway section of Royalton Riviera Cancun Resort & Casino cannot use the facilities at Hideaway.
Discover the convenience of Diamond Club™Preferred room locationsPrivate Pool for Diamond Club™ GuestsVirtual 24-Hour Butler Service Exclusive Diamond Club™ beach area with waiter servicePersonalized check-in and check-out at loungeEarly check-in and late check-outs (subject to availability) Hors d’oeuvres and snacks including decadent desserts in the Diamond Club™ LoungeUpgraded room service menuSection of pillows from The Royal Spa pillow menuHydrotherapy for 1 hour per day based on availability Distinctive wrist braceletSelection of in-suite liquors (one bottle for stays from 1-7 nights) Preferential reservations in à la carte restaurants Exclusive Diamond Club™ Lounge accessSelected premium drinks menu available in lounge Daily, continental breakfast service in loungeUpgraded mini-bar (re-stocked daily) Upgraded robes and slippers in roomNightly Turndown Service10% discount on spa treatments and beauty services
Butler Service Includes :
General hotel information and assistancePacking and unpacking of luggageIroning (1 set of clothing) Laundry pick-up (service charge applies) Polishing and shoe cleaning Organizing of special occasions (birthdays, anniversaries etc.) Assistance with restaurant reservations Ice delivery Preparation of jacuzzi (upgraded room categories)
Escort to the restaurant (upgraded room categories)
*Fees apply for some services.
Please Note: To safeguard the health and safety of our employees and guests we are limiting guest- staff
personal interactions and have introduced a new temporary 24-hour virtual butler/agent
service through phone to our Diamond Club services.