Advanced OptionsAdvanced Options
Want to talk? Give us a Call
Facilities & ServicesExplorer's Club for KidsCore Zone Teens ClubDreams Spa by Pevonia®Three levels of swimming pools spanning over 65,000 square feet, including three main pools, six whirlpools and one children's poolOn-site waterparkDolphin HabitatLazy River (for Preferred Club guests only)Guests over the age of 18 have access to all areas and facilities at neighboring Secrets Playa Mujeres Golf & Spa ResortBeachfront wedding gazebo and romantic spots throughout the resortCentral Island Garden surrounded by the pool and gardens for outdoor private eventsDaily activities programFitness centerHospitality room for Day Pass guests24-hour room & concierge service24-hour front deskGolf course ($)Theater for nightly showsMedical facility/First Aid ($)Shopping area and gift shop ($)Babysitting ($)Currency exchangeLaundry and dry cleaning services ($)Fitness, dance and educational classesConvention Center with meeting room facilitiesWedding showroomInteractive dolphin habitat.Unlimited Connectivity
Free Wi-Fi and free international calling to the US, Canada and local landlines is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the US, Canada and local landlines using the resort's Wi-Fi connection, without incurring any cell phone roaming charges. Guests can also connect with the resort staff to book spa appointments, housekeeping, order room service and more. The app also contains information about dining, resort activities, local attractions and more that will enhance your stay. Available for Apple & Android devices.
Hours: 7 am - 11 pm
Computers with complimentary internet accessPrinterOffice supplies and secretarial servicesTeleconferencing (upon request)Additional InformationConnecting Rooms: To guarantee connecting rooms, a fee of $40 per night applies ($20 per room per night). Please see room descriptions for information on room categories that offer guaranteed connecting options. Book the rooms you wish to have connected and add a note under Special Requests that you'd like to guarantee connecting rooms (please include the 2nd booking number if the rooms have been booked separately). Once availability is confirmed, you'll be contacted for payment of the guaranteed connecting room fee.The Preferred Club Junior Suite King Size Bed room category is not available for connecting rooms.Fees apply for some services.