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The all-inclusive plan at Moon Palace Cancun includes room accommodations as selected; complimentary valet parking; unlimited meals and snacks; unlimited beverages including domestic alcoholic and international brand drinks; 24-hour room service; in-room mini-bar with beer, water, soft drinks and liquor dispensers; unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); wireless internet access; 30 mins. of complimentary internet use per room/per stay at business center (or other designated location); non-motorized water sports at the Moon Palace marina including kayaks, paddle boats, sunfish sailing and windsurfing; supervised daily kids club program for children ages 4-12; fully equipped fitness center; six tennis courts; 2 basketball courts; discotheque; volleyball; miniature golf; billiards; bicycles; an introductory scuba diving demonstration; all resort activities and entertainment and scheduled transportation to Cancun's Hotel Zone. Exchange privileges with sister Palace Resorts. All hotel taxes and gratuities are included.
RESORT SERVICES Concierge
Bell staff service
Wedding services ($)
24-hour room service
Beauty salons ($)
Gift shop & Jewelry stores ($)
Palace Rent a Car ($)
Doctor on call 24 hours ($)
Dry cleaning & laundry service ($)
Palace Vacation Planners desk ($)
Golf package ($)
Taxis available 24 hours ($)
Complimentary self/valet parking
Wheelchairs on request ($)
Currency exchange/ATM machine
Complimentary transportation to Hotel Zone
Bus service to Nizuc and Grand sections ROOM AMENITIESTurndown service
Mini bar: sodas, bottled water, juices & domestic beer
Red wine upon arrival
LCD TV with satellite service
DVD player in Presidential Suites
CHI hair products
CHI hair dryer/ flat iron
Bathrobes and slippers
Additional amenities for Concierge Level room category (aromatherapy, L’OCCITANE bath amenities, pillow menu, private check-in, check out and more)
Bathroom scales in Presidential Suites
Digital safe (laptop size)
Individually controlled air conditioning
Lavazza Coffee maker
Direct dial telephone
Alarm clock/Radio/Ipod Dock
Wireless Internet More Details About Your All-Inclusive Plan
OPTIONAL GOLF INCLUDED PACKAGE. Book your room with GOLF INCLUDED and receive the all-inclusive features listed above PLUS: ONE ROUND OF GOLF PER ROOM per day at either the Moon Spa & Golf Club or the new Riviera Cancun Golf & Resorts course. Use of shared cart. Transportation to/from the golf course. Beverages and snacks at the course. Tee times can be reserved 30 days prior to arrival.
Stay at One - Play at All!
Enjoy exchange privileges with other Palace Resorts including Beach Palace Cancun, Sun Palace, Playacar Palace, Isla Palace & Cozumel Palace (Transportation included to Cancun Hotel Zone hotels.) Guests of Isla Mujeres Palace and Sun Palace must be at least 18 years of age.
Newest Addition: Dolphinarium
This latest addition to Moon Palace will provide guests with the chance to safely swim and interact with eight dolphins in a state-of-the-art, saltwater aquarium that is more than 37,000 square feet in size.
Visitors to Dolphin Discovery will participate in a 15-minute orientation followed by an 40-minute experiences with the dolphins. Available up to five times a day for 10 to 15 guests at a time, visitors will participate in an educational program where they learn about these highly intelligent mammals before suiting up with a life jacket, goggles and snorkel to engage in activities with the dolphins that range from belly rides to feedings.
The attraction will offer three types of experiences for guests -- Dolphin Encounter, Royal Swim and Ultimate Dolphin Swim. The Dolphin Encounter is ideal for families, with the opportunity to swim with the dolphins and receive warm handshakes, hugs and kisses. The Royal Swim is a dynamic program that includes the famous foot push, where the dolphins swim underneath the guests and gently push them to the surface by their feet. The interactive program also features the dorsal tow, where two dolphins offer a ride of a lifetime, pulling the guest with their sturdy dorsal fins. The Ultimate Dolphin Swim offers free time with the dolphins, a peek at the mammals through submarine views and a belly ride.